Question 1

According to MANAGER'S SHOPTALK in Chapter 13, Americans tend to be indecisive.

Accepted Answer

A) True 
 B)False

Question 2

__________ helps people learn how to handle conflict in a constructive manner, which tends to reduce stress and negative energy in divers work teams.

Accepted Answer

A)  Diversity awareness 
B)  Cultural difference awareness 
C)  Diversity training 
D)  Culturally soundness 
E)  Assortment training 
A)  Diversity awareness 
B)  Cultural difference awareness 
C)  Diversity training 
D)  Culturally soundness 
E)  Assortment training

Question 3

__________ is a culture in which communication is used primarily to exchange facts and information.

Accepted Answer

A)  High-context culture 
B)  Low-context culture 
C)  No-context culture 
D)  Communication culture 
E)  Moderate-context culture 
A)  High-context culture 
B)  Low-context culture 
C)  No-context culture 
D)  Communication culture 
E)  Moderate-context culture

Question 4

When in a family both parents work, which of the following may be helpful from the company they work for?

Accepted Answer

A)  Childcare 
B)  Flexible work schedule 
C)  Home-based employment 
D)  Maternity or paternity leaves 
E)  All of these 
A)  Childcare 
B)  Flexible work schedule 
C)  Home-based employment 
D)  Maternity or paternity leaves 
E)  All of these

Question 5

A culture that accepts only one way of doing things and one set of values and beliefs, produced by ethnocentrism, is known as monoculture.

Accepted Answer

A) True 
 B)False

Question 6

__________ is an invisible barrier that separates women and minorities from top management positions.

Accepted Answer

A)  The barrier to entry 
B)  Affirmative action 
C)  Equal opportunity 
D)  The glass ceiling 
E)  The glass wall 
A)  The barrier to entry 
B)  Affirmative action 
C)  Equal opportunity 
D)  The glass ceiling 
E)  The glass wall

Question 7

All of the following are primary dimensions of diversity EXCEPT

Accepted Answer

A)  age. 
B)  sexual orientation. 
C)  religious beliefs. 
D)  physical ability. 
E)  all of these are primary dimensions of diversity. 
A)  age. 
B)  sexual orientation. 
C)  religious beliefs. 
D)  physical ability. 
E)  all of these are primary dimensions of diversity.

Question 8

__________ means the hiring and inclusion of people with different human qualities or who belong to various culture groups.

Accepted Answer

A)  Workforce ethnocentrism 
B)  Workforce diversity 
C)  Geographic diversity 
D)  Geographic monoculture 
E)  Pluralism 
A)  Workforce ethnocentrism 
B)  Workforce diversity 
C)  Geographic diversity 
D)  Geographic monoculture 
E)  Pluralism

Question 9

Primary dimensions of diversity include

Accepted Answer

A)  income. 
B)  race. 
C)  parental status. 
D)  education. 
E)  religious beliefs. 
A)  income. 
B)  race. 
C)  parental status. 
D)  education. 
E)  religious beliefs.

Question 10

____________________ is the belief that groups and subcultures are inherently equal.

Accepted Answer

The answer of ____________________ is the belief that groups and...

Question 11

List the five categories or forms of sexual harassment.

Accepted Answer

Generalized, inappropriate/off

Question 12

A higher ranking, senior organizational member who is committed to providing upward mobility and support to a protégé's professional career is a(n) ____________________.

Accepted Answer

The answer of A higher ranking, senior organizational member who...

Question 13

Pluralism means an organization accommodates several subcultures, including employees who would otherwise feel isolated and ignored.

Accepted Answer

A) True 
 B)False

Question 14

In which stage of diversity awareness is an individual able to recognize validity of other ways of thinking and perceiving the world?

Accepted Answer

A)  Integration 
B)  Adaptation 
C)  Acceptance 
D)  Minimizing of differences 
E)  Denial 
A)  Integration 
B)  Adaptation 
C)  Acceptance 
D)  Minimizing of differences 
E)  Denial

Question 15

__________ is one reason why the intended beneficiaries of affirmative action programs often disagree as to their value.

Accepted Answer

A)  Lack of corporate support with hiring 
B)  Too many minorities for such positions 
C)  Stigma of incompetence associated with such hires 
D)  Lack of government support with enforcement 
E)  Lack of employees willing to take the plunge 
A)  Lack of corporate support with hiring 
B)  Too many minorities for such positions 
C)  Stigma of incompetence associated with such hires 
D)  Lack of government support with enforcement 
E)  Lack of employees willing to take the plunge

Question 16

What is the difference between ethnocentrism and ethnorelativism?

Accepted Answer

Ethnocentrism is the belief that your ow

Question 17

__________ is the belief that groups are inherently equal.

Accepted Answer

A)  Ethnorealtivism 
B)  Ethnocentrism 
C)  Pluralism 
D)  Geocentricism 
E)  Monoculture 
A)  Ethnorealtivism 
B)  Ethnocentrism 
C)  Pluralism 
D)  Geocentricism 
E)  Monoculture

Question 18

Most organizations make conscious effort to shift from pluralism perspective to one of monoculture.

Accepted Answer

A) True 
 B)False

Question 19

List the six stages of diversity awareness.

Accepted Answer

Denial, defense, min

Question 20

______________________________ means the hiring of people with different human qualities or who belong to various cultural groups.

Accepted Answer

The answer of ______________________________ means the hiring of people with...

Exam 13: Meeting the Challenge of Diversity

According to MANAGER'S SHOPTALK in Chapter 13, Americans tend to be indecisive.

__________ helps people learn how to handle conflict in a constructive manner, which tends to reduce stress and negative energy in divers work teams.

__________ is a culture in which communication is used primarily to exchange facts and information.

When in a family both parents work, which of the following may be helpful from the company they work for?

A culture that accepts only one way of doing things and one set of values and beliefs, produced by ethnocentrism, is known as monoculture.

__________ is an invisible barrier that separates women and minorities from top management positions.

All of the following are primary dimensions of diversity EXCEPT

__________ means the hiring and inclusion of people with different human qualities or who belong to various culture groups.

Primary dimensions of diversity include

____________________ is the belief that groups and subcultures are inherently equal.

List the five categories or forms of sexual harassment.

A higher ranking, senior organizational member who is committed to providing upward mobility and support to a protégé's professional career is a(n) ____________________.

Pluralism means an organization accommodates several subcultures, including employees who would otherwise feel isolated and ignored.

In which stage of diversity awareness is an individual able to recognize validity of other ways of thinking and perceiving the world?

__________ is one reason why the intended beneficiaries of affirmative action programs often disagree as to their value.

What is the difference between ethnocentrism and ethnorelativism?

__________ is the belief that groups are inherently equal.

Most organizations make conscious effort to shift from pluralism perspective to one of monoculture.

List the six stages of diversity awareness.

______________________________ means the hiring of people with different human qualities or who belong to various cultural groups.

Managing in Turbulent Times

The Evolution of Management Thinking

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Ethics and Social Responsibility

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Designing Adaptive Organizations

Managing Change and Innovation

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Dynamics of Behavior in Organizations

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