Exam 3: The Environment and Corporate Culture

The general economic health of the country or region in which the organization operates is represented by the ____________________ dimension.

Scenario - Emma Whitman Emma Whitman, sales manager for Music Hits Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Emma needed to find a way to find out what the customers really wanted, since Music Hits didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's President wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Emma realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information. -Which of the following would be the best way for Music Hits to decrease its uncertainty?

The cultural leader articulates a vision for the organizational culture that employees can believe in and that generates excitement.

The ____________________ environment includes the sectors that conduct day-to-day transactions within the organization.

According to Manager's Shoptalk in Chapter 3, anyone considering doing business in China should keep in mind all of the following rules except:

When two or more organizations combine to become one, it is referred to as a

Name one of the two dimensions that the categories of culture are based on.

CASE Scenario - Holly Davis Holly Davis was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Holly was now under pressure to expand the customer base. Holly had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change in the way employees thought about the firm and in the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception. -Holly could use the following to affect the corporate culture:

__________ environment consists of demographic factors, such as population density.

A cultural leader defines and use signals and symbols to influence corporate culture.

List the five dimensions of the general environment.

Which of the following is NOT a part of adapting the organization to changes in the environment for coping with high environmental uncertainty?

__________ is suited to organizations that are concerned with servicing specific customers in the external environment but without the intense need for flexibility and rapid change.

PC makers are taking control back from Microsoft by selling desktop space to competing software and service providers and giving end users broader choices of software during setup.

For values to guide the organization, managers must __________.

The two layers of an organization's external environment are the general environment and the task environment.

Integrated Computers, Inc. wants to compile a profile of the customer it will target in its next promotional mailing. What environment would this be found in?

What dimension of the general environment includes federal, state, and local government regulations?

What are the two types of heroes? Give at least one example of each and why the examples are heroes.

___________________________________, ___________________________________, and ______________________________ are three types of strategies that organizations can use to adapt to environmental changes.