Question 1

____________________ are organizations in the same industry that provide goods or services to the same set of customers.

Accepted Answer

The answer of ____________________ are organizations in the same industry...

Question 2

The ____________________ dimension of the general environment includes scientific and technological advancements in a specific industry and in society.

Accepted Answer

The answer of The ____________________ dimension of the general environment...

Question 3

Sarah's Jewelry Shop has just hired a comparative shopper to visit other local jewelry stores to gain product pricing information. What strategy is this describing?

Accepted Answer

A)  Boundary-spanning roles 
B)  A flexible structure 
C)  Unfair practice 
D)  Increase planning and forecasting 
E)  Joint venture 
A)  Boundary-spanning roles 
B)  A flexible structure 
C)  Unfair practice 
D)  Increase planning and forecasting 
E)  Joint venture

Question 4

For Southwest Airlines, all of the following can be suppliers EXCEPT

Accepted Answer

A)  Exxon (providing jet fuel). 
B)  Citibank (providing finances). 
C)  Delta Airlines (providing competition). 
D)  Boeing (providing planes). 
E)  All of these are suppliers for Southwest Airlines. 
A)  Exxon (providing jet fuel). 
B)  Citibank (providing finances). 
C)  Delta Airlines (providing competition). 
D)  Boeing (providing planes). 
E)  All of these are suppliers for Southwest Airlines.

Question 5

Managers today are concerned because technologically speaking, the ____________________ has given more power to customers and enabled them to directly impact an organization.

Accepted Answer

The answer of Managers today are concerned because technologically speaking,...

Question 6

According to Manager's Shoptalk in Chapter 3, the Chinese concept of guanxi is a supportive, mutually beneficial connection between two people

Accepted Answer

A) True 
 B)False

Question 7

The adaptability culture emerges in an environment that requires __________ response and __________ decision making.

Accepted Answer

A)  fast; high-risk 
B)  fast; low-risk 
C)  slow; high-risk 
D)  slow; low-risk 
E)  regulated; low-risk 
A)  fast; high-risk 
B)  fast; low-risk 
C)  slow; high-risk 
D)  slow; low-risk 
E)  regulated; low-risk

Question 8

When an organization pays little attention to cultural values and instead focuses on business results, success will be difficult to sustain in the long run.

Accepted Answer

A) True 
 B)False

Question 9

Heroes are important to an organization due to the fact that they

Accepted Answer

A)  exemplify key values of the organization. 
B)  exemplify a strong corporate culture. 
C)  serve as examples to other employees. 
D)  all of these. 
E)  none of these. 
A)  exemplify key values of the organization. 
B)  exemplify a strong corporate culture. 
C)  serve as examples to other employees. 
D)  all of these. 
E)  none of these.

Question 10

Included in a(n) ____________________ environment are sectors that have a direct working relationships with the organization, among customers, competitors, suppliers, and the labor market.

Accepted Answer

The answer of Included in a(n) ____________________ environment are sectors...

Question 11

The achievement culture is a results-oriented culture that values competitiveness, aggressiveness, personal initiative, and willingness to work long and hard to achieve results.

Accepted Answer

A) True 
 B)False

Question 12

What is likely to happen to organizations that pay little attention to either cultural values or business results?

Accepted Answer

A)  Unlikely to survive for long 
B)  No help for performance during hard times 
C)  Profitable in short run but difficult to sustain over long term 
D)  High performance 
E)  none of these 
A)  Unlikely to survive for long 
B)  No help for performance during hard times 
C)  Profitable in short run but difficult to sustain over long term 
D)  High performance 
E)  none of these

Question 13

An object, act, or event that conveys meaning to others is known as a(n) ____________________.

Accepted Answer

The answer of An object, act, or event that conveys...

Question 14

The clan culture is suited to organizations that are concerned with serving specific customers in the external environment but without the intense need for flexibility and rapid change.

Accepted Answer

A) True 
 B)False

Question 15

__________ are included in an organization's task environment.

Accepted Answer

A)  Suppliers 
B)  Accounting procedures 
C)  Technology 
D)  Government 
E)  Demographic characteristics 
A)  Suppliers 
B)  Accounting procedures 
C)  Technology 
D)  Government 
E)  Demographic characteristics

Question 16

A(n) ____________________ is a narrative based on true events that is repeated frequently and shared among organizational employees.

Accepted Answer

The answer of A(n) ____________________ is a narrative based on...

Question 17

The __________ represents people in the environment who can be hired to work for the organization.

Accepted Answer

A)  competitors 
B)  labor market 
C)  suppliers 
D)  customers 
E)  government 
A)  competitors 
B)  labor market 
C)  suppliers 
D)  customers 
E)  government

Question 18

Symbols, stories, and heroes are important because they

Accepted Answer

A)  entertain executive level management. 
B)  address the concerns of government. 
C)  acquaint customers to the organization. 
D)  communicate the significant values of an organization. 
E)  give employees something to talk about. 
A)  entertain executive level management. 
B)  address the concerns of government. 
C)  acquaint customers to the organization. 
D)  communicate the significant values of an organization. 
E)  give employees something to talk about.

Question 19

In a joint venture between large and small businesses, large businesses can provide all of the following EXCEPT

Accepted Answer

A)  sales staff. 
B)  research staff. 
C)  financial resources. 
D)  distribution channels. 
E)  top level management. 
A)  sales staff. 
B)  research staff. 
C)  financial resources. 
D)  distribution channels. 
E)  top level management.

Question 20

Abraham's Applesauce is in the process of hiring sixty new workers. The personnel department has a large pool of unskilled labor to draw from due to the high unemployment rate in the local area. Which dimension of the external environment is involved here?

Accepted Answer

A)  Sociocultural 
B)  Competitors 
C)  Technological 
D)  Labor market 
E)  Legal-political 
A)  Sociocultural 
B)  Competitors 
C)  Technological 
D)  Labor market 
E)  Legal-political

Exam 3: The Environment and Corporate Culture

____________________ are organizations in the same industry that provide goods or services to the same set of customers.

The ____________________ dimension of the general environment includes scientific and technological advancements in a specific industry and in society.

Sarah's Jewelry Shop has just hired a comparative shopper to visit other local jewelry stores to gain product pricing information. What strategy is this describing?

For Southwest Airlines, all of the following can be suppliers EXCEPT

Managers today are concerned because technologically speaking, the ____________________ has given more power to customers and enabled them to directly impact an organization.

According to Manager's Shoptalk in Chapter 3, the Chinese concept of guanxi is a supportive, mutually beneficial connection between two people

The adaptability culture emerges in an environment that requires __________ response and __________ decision making.

When an organization pays little attention to cultural values and instead focuses on business results, success will be difficult to sustain in the long run.

Heroes are important to an organization due to the fact that they

Included in a(n) ____________________ environment are sectors that have a direct working relationships with the organization, among customers, competitors, suppliers, and the labor market.

The achievement culture is a results-oriented culture that values competitiveness, aggressiveness, personal initiative, and willingness to work long and hard to achieve results.

What is likely to happen to organizations that pay little attention to either cultural values or business results?

An object, act, or event that conveys meaning to others is known as a(n) ____________________.

The clan culture is suited to organizations that are concerned with serving specific customers in the external environment but without the intense need for flexibility and rapid change.

__________ are included in an organization's task environment.

A(n) ____________________ is a narrative based on true events that is repeated frequently and shared among organizational employees.

The __________ represents people in the environment who can be hired to work for the organization.

Symbols, stories, and heroes are important because they

In a joint venture between large and small businesses, large businesses can provide all of the following EXCEPT

Abraham's Applesauce is in the process of hiring sixty new workers. The personnel department has a large pool of unskilled labor to draw from due to the high unemployment rate in the local area. Which dimension of the external environment is involved here?

Managing in Turbulent Times

The Evolution of Management Thinking

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

The adaptability culture emerges in an environment that requires response and decision making.