Exam 12: Leadership Power and Influence

Janey is a project manager at her company. In her position, she has created a network of people who will help her and her team successfully complete projects and service the customers later. Customer service representatives, product managers, software engineers, and upper management at client sites are all happy to work with Janey to meet her goals for her projects. What type of leader is Janey?

Follower responses to the use of power include compliance, _____, and commitment.

To Lyla, people are the most important resource that her company has. She believes that "her people" can overcome any obstacle. She trains her people and promotes them to higher positions rather than hiring managers from outside the company. What is Lyla's frame of reference?

Joel has a big personality. His warmth and humor draw people to him. His expertise is an asset, but his curiosity and excitement are contagious and his team is always excited about any project they work on with him. What type of leader is Joel?

Personalized leaders exercise power in the service of higher goals that will benefit others and the organization as a whole.

When workers admire a supervisor because of the way he or she deals with them, the influence is based on:

Which of the following is one of the political tactics for asserting leader influence?

_____ have an emotional impact on people and inspire them to do more than they would normally do, despite obstacles and personal sacrifice.

Which of the following questions can guide you to make ethical decisions?

_____ refers to the effect a person's actions have on the attitudes, values, beliefs, or actions of others.

Research indicates that most people feel a sense of obligation to give something back in return for favors others do for them. In the context of the principles for asserting leader influence, which of the following principles should a leader employ to exploit the given research finding?

_____ refers to the potential ability of one person in an organization to influence other people to bring about desired outcomes.

Briefly describe referent power of leaders.

_____, a follower response to the use of power, means that people follow the directions of the person with power, whether or not they agree with those directions.

In the context of stakeholder buy-in, who among the following are strong supporters and will help lead a change effort?

Briefly describe the human resource frame of leader orientation.

Power is realized through the processes of politics and _____.

The responses to the use of power include compliance, resistance, and commitment.

_____ are good at traditional management functions such as planning and budgeting and generally focus on the impersonal aspects of job performance.

_____ exercise power in the service of higher goals that will benefit others and the organization as a whole.