Question 1

What did you learn about the Pygmalion effect that could be helpful to know in light of the expectations of leaders on their followers?

Accepted Answer

The Pygmalion effect, also known as the self-fulfilling prophecy, is the phenomenon where higher expectations lead to an increase in performance. This means that when leaders have high expectations of their followers, it can actually lead to improved performance from those followers. This is important for leaders to understand because it highlights the impact that their beliefs and expectations can have on their team members. By setting high expectations and demonstrating confidence in their followers' abilities, leaders can actually help to bring out the best in their team. On the other hand, if leaders have low expectations of their followers, it can lead to decreased performance and a lack of motivation. Therefore, it is crucial for leaders to be aware of the Pygmalion effect and strive to set high expectations for their followers in order to foster a positive and high-performing work environment.

Question 2

______ typically adopt either a distributive or integrative approach to negotiation.

Accepted Answer

A)  Bargainers 
B)  Leaders 
C)  Consumers 
D)  Partners 
A)  Bargainers 
B)  Leaders 
C)  Consumers 
D)  Partners A

Question 3

______ describes consistent attempts to draw attention to a problem over an extended period of time.

Accepted Answer

A)  Repetition 
B)  Direct-factual appeals 
C)  Solution presentations 
D)  Threatening resignation 
A)  Repetition 
B)  Direct-factual appeals 
C)  Solution presentations 
D)  Threatening resignation A

Question 4

The Watergate scandal is an example of

Accepted Answer

A)  cognitive reasoning 
B)  social proof 
C)  social isolation 
D)  reciprocity norm 
A)  cognitive reasoning 
B)  social proof 
C)  social isolation 
D)  reciprocity norm

Question 5

Discuss Fisher, Ury, and Patton's four steps of principled negotiation.

Accepted Answer

Fisher, Ury, and Patton's four steps of

Question 6

Leaders of all kinds engage in negotiation.

Accepted Answer

A) True 
 B)False

Question 7

According to Kassing's five strategies, ______ offer ideas for resolving the issue.

Accepted Answer

A)  compliance-gaining strategies 
B)  solution presentations 
C)  feedback loops 
D)  legitimating tactics 
A)  compliance-gaining strategies 
B)  solution presentations 
C)  feedback loops 
D)  legitimating tactics

Question 8

Discuss two significant elements of Principle U.

Accepted Answer

Principle U, also known as the Principle

Question 9

Leadership is based on the exercise of ______.

Accepted Answer

A)  power 
B)  control 
C)  influence 
D)  liking 
A)  power 
B)  control 
C)  influence 
D)  liking

Question 10

All of the following are strategies for improving organization-wide performance through self-efficacy EXCEPT:

Accepted Answer

A)  verbal persuasion 
B)  modeling skills as well as positive thinking and how to deal with failure 
C)  delivering constructive suggestions 
D)  improving emotional intelligence 
A)  verbal persuasion 
B)  modeling skills as well as positive thinking and how to deal with failure 
C)  delivering constructive suggestions 
D)  improving emotional intelligence

Question 11

______ means attacking the person instead of the argument.

Accepted Answer

A)  Ad hoc 
B)  Ad hominem 
C)  Verbal aggression 
D)  Conflict 
A)  Ad hoc 
B)  Ad hominem 
C)  Verbal aggression 
D)  Conflict

Question 12

______ claim the right or authority to make a request; aligning the request with the organization's rules, policies, and traditions.

Accepted Answer

A)  Compliance-gaining strategies 
B)  Solution presentations 
C)  Feedback loops 
D)  Legitimating tactics 
A)  Compliance-gaining strategies 
B)  Solution presentations 
C)  Feedback loops 
D)  Legitimating tactics

Question 13

According to Kassing's five strategies, ______ describes consistent attempts to draw attention to a problem over an extended period of time.

Accepted Answer

A)  threatening resignation 
B)  repetition 
C)  direct-factual appeals 
D)  solution presentations 
A)  threatening resignation 
B)  repetition 
C)  direct-factual appeals 
D)  solution presentations

Question 14

According to Hunter and Boster, ______ highlights the way in which leaders must balance the cost of using a tactic against the goal they seek.

Accepted Answer

A)  emotional-ethical threshold 
B)  rational persuasion 
C)  consultation 
D)  radical-ethical threshold 
A)  emotional-ethical threshold 
B)  rational persuasion 
C)  consultation 
D)  radical-ethical threshold

Question 15

______ must exert upward influence to shape the actions, attitudes, and behaviors of their leaders if they are to function as effective, ethical followers.

Accepted Answer

A)  Subordinates 
B)  Leaders 
C)  Consumers 
D)  Partners 
A)  Subordinates 
B)  Leaders 
C)  Consumers 
D)  Partners

Question 16

The ______ is the tendency to live up to the expectations others place on us.

Accepted Answer

A)  Hawthorne effect 
B)  Golem effect 
C)  bystander effect 
D)  Pygmalion effect 
A)  Hawthorne effect 
B)  Golem effect 
C)  bystander effect 
D)  Pygmalion effect

Question 17

What are some of the ethical issues/concerns in negotiation when used in the workplace?

Accepted Answer

Some of the ethical issues and concerns

Question 18

______ refers to the attention and focus given to followers.

Accepted Answer

A)  Feedback 
B)  Climate 
C)  Input 
D)  Output 
A)  Feedback 
B)  Climate 
C)  Input 
D)  Output

Question 19

______ are based on physical evidence, organizational policies and procedures, and personal experience.

Accepted Answer

A)  Repetition 
B)  Direct-factual appeals 
C)  Solution presentations 
D)  Threatening resignation 
A)  Repetition 
B)  Direct-factual appeals 
C)  Solution presentations 
D)  Threatening resignation

Question 20

Discuss Kassing's five strategies that workers use to express dissent to the organizational leaders. How can leaders be aware of these strategies?

Accepted Answer

Direct-factual appeals are based on phys

What did you learn about the Pygmalion effect that could be helpful to know in light of the expectations of leaders on their followers?

______ typically adopt either a distributive or integrative approach to negotiation.

______ describes consistent attempts to draw attention to a problem over an extended period of time.

The Watergate scandal is an example of

Discuss Fisher, Ury, and Patton's four steps of principled negotiation.

Leaders of all kinds engage in negotiation.

According to Kassing's five strategies, ______ offer ideas for resolving the issue.

Discuss two significant elements of Principle U.

Leadership is based on the exercise of ______.

All of the following are strategies for improving organization-wide performance through self-efficacy EXCEPT:

______ means attacking the person instead of the argument.

______ claim the right or authority to make a request; aligning the request with the organization's rules, policies, and traditions.

According to Kassing's five strategies, ______ describes consistent attempts to draw attention to a problem over an extended period of time.

According to Hunter and Boster, ______ highlights the way in which leaders must balance the cost of using a tactic against the goal they seek.

______ must exert upward influence to shape the actions, attitudes, and behaviors of their leaders if they are to function as effective, ethical followers.

The ______ is the tendency to live up to the expectations others place on us.

What are some of the ethical issues/concerns in negotiation when used in the workplace?

______ refers to the attention and focus given to followers.

______ are based on physical evidence, organizational policies and procedures, and personal experience.

Discuss Kassing's five strategies that workers use to express dissent to the organizational leaders. How can leaders be aware of these strategies?

The Leaders Light or Shadow

Stepping Out of the Shadows

The Leaders Character

Combating Evil

General Ethical Perspectives

Ethical Decision Making and Behavior

Normative Leadership Theories

Building an Effective, Ethical Small Group

Creating an Ethical Organizational Climate

Meeting the Ethical Challenges of Leadership in a Global Society

Ethical Crisis Leadership

Filters

Exam 7: Exercising Ethical Influence

What did you learn about the Pygmalion effect that could be helpful to know in light of the expectations of leaders on their followers?

______ typically adopt either a distributive or integrative approach to negotiation.

______ describes consistent attempts to draw attention to a problem over an extended period of time.

The Watergate scandal is an example of

Discuss Fisher, Ury, and Patton's four steps of principled negotiation.

Leaders of all kinds engage in negotiation.

According to Kassing's five strategies, ______ offer ideas for resolving the issue.

Discuss two significant elements of Principle U.

Leadership is based on the exercise of ______.

All of the following are strategies for improving organization-wide performance through self-efficacy EXCEPT:

______ means attacking the person instead of the argument.

______ claim the right or authority to make a request; aligning the request with the organization's rules, policies, and traditions.

According to Kassing's five strategies, ______ describes consistent attempts to draw attention to a problem over an extended period of time.

According to Hunter and Boster, ______ highlights the way in which leaders must balance the cost of using a tactic against the goal they seek.

______ must exert upward influence to shape the actions, attitudes, and behaviors of their leaders if they are to function as effective, ethical followers.

The ______ is the tendency to live up to the expectations others place on us.

What are some of the ethical issues/concerns in negotiation when used in the workplace?

______ refers to the attention and focus given to followers.

______ are based on physical evidence, organizational policies and procedures, and personal experience.

Discuss Kassing's five strategies that workers use to express dissent to the organizational leaders. How can leaders be aware of these strategies?

The Leaders Light or Shadow

Stepping Out of the Shadows

The Leaders Character

Combating Evil

General Ethical Perspectives

Ethical Decision Making and Behavior

Normative Leadership Theories

Building an Effective, Ethical Small Group

Creating an Ethical Organizational Climate

Meeting the Ethical Challenges of Leadership in a Global Society

Ethical Crisis Leadership

Filters