Exam 10: The Nature of Work Groups and Teams

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The group is ready to tackle tasks and work toward achieving its goals in the norming stage of group development.

(True/False)
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________, assenting to a norm in order to attain rewards or avoid punishment, is the most widespread reason why group members conform to norms.

(Multiple Choice)
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Teams differ from groups in that teams ________.

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A team is a formal group of members who interact at a high level and work together intensely to achieve a common group goal.

(True/False)
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Group norms are formal written rules of conduct.

(True/False)
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Define the three mechanisms groups use to control their members' behaviors.

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In an institutionalized role orientation, newcomers are taught to respond to situations according to the circumstances.

(True/False)
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Although it is important for a formal work group to control its members' behaviors, a lack of control over team members' behaviors is one thing that separates formal from informal work groups.

(True/False)
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Which of the following statements is FALSE?

(Multiple Choice)
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When individuals conform to group norms to attain rewards or avoid punishment, they are conforming on the basis of identification.

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Variable socialization tactics tend to lead to an institutionalized orientation.

(True/False)
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A group is very arrogant about its own status. They believe that only the toughest people should be allowed to join. In order to ensure that only the toughest join, the group sets up a very difficult entrance procedure in which candidates are treated terribly until they are finally invited to be members of the group. This process is known as ________.

(Multiple Choice)
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What are the five stages of Tuckman's model of group development? Define each stage.

(Essay)
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The engineering staff at Ritchie & Sons Company has developed an informal rule that no one disagrees with the suggestions made by the vice president of engineering, Dan Capp. Dan has not kept up with the latest engineering technologies. In what situation would deviance be MOST acceptable to the other members of the group?

(Multiple Choice)
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Group efficacy is the sum total of each individual group member's beliefs about his or her own ability to perform effectively.

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One advantage of larger groups is that they have a greater number of resources at their disposal to accomplish their goals.

(True/False)
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Conformity ensures that a group can control members' behaviors to get tasks accomplished, and deviance forces group members to reexamine the appropriateness of norms.

(True/False)
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With ________ tactics, newcomers receive negative interpersonal treatment from other members of the group.

(Multiple Choice)
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Tuckman's five-stage model asserts that during the ________, the group is ready to tackle tasks and work toward achieving its goals.

(Multiple Choice)
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The practice in military boot camp of treating new recruits with no respect and denying them any dignity is a classic example of investiture.

(True/False)
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