Exam 10: The Nature of Work Groups and Teams

Members of an interest group spend most of their time arguing with one another. They have great ideas but accomplish little because everyone wants to work on their own ideas and not collaborate with others. What is the BEST advice you could give the group?

Role orientation is the characteristic way in which members of a group respond to various situations.

Define social facilitation and describe the two types of social facilitation effects.

________ are the effects of passive spectators on individual performance.

Sequential socialization tactics tend to lead to an individualized orientation.

Punishments for deviations from norm would NOT include ________.

Research on the five-stage model of group development shows that ________.

The performance of responsibilities that are associated with an assigned role is referred to as ________.

Group status is the implicitly agreed-upon, perceived importance of what a group does in an organization.

If a company's role orientation policy is institutionalized, what is the MOST LIKELY response?

Dave notices that no one in his group writes an agenda for the meetings or takes minutes, so he begins performing these tasks. In a few months, he is in an indispensable position. In what process did Dave engage?

Members of a group must share identical goals.

A(n) ________ is a set of behaviors or tasks a person is expected to perform by virtue of holding a position in a group or organization.

Role relationships may be formally specified in a written job description or emerge informally over time.

A command group is a collection of people who come together to accomplish a specific goal, and then usually disband once the goal has been accomplished.

Tuckman's five-stage model proposes that during the ________, the group disbands after having accomplished its goals.

Role taking is the common process of assuming a formal organizational role.

________ is the process of taking the initiative to create a role by assuming certain responsibilities that are not part of an assigned role.

When individuals are stimulated by the presence of other group members, their performance of well-learned tasks and repeated behaviors is enhanced.

In an individualized orientation, individuals are taught that it is acceptable and desirable to be creative and to experiment with changing how the group does things.