Exam 9: Managing Stress and Work Life Balance

David Nichols is a quality assurance manager at one of the ABC Company's manufacturing plants. His job requires him to head up the plant's quality committee. This committee has recently become critical of the job being done by the instrumentation lab, a department that reports to David. His need to deal with the committee's criticism of the lab and his management role at the lab may generate stress that would be due to ________.

Yoga is growing in popularity as a means to alleviate stress and increase people's ability to concentrate.

Which of the following actions by a manager would MOST LIKELY create stress for employees?

Providing personal days and sabbaticals can help reduce stressful feelings and emotions by allowing employees to put their work-related stress aside for a day or two or for a more extended period.

Which of the following is LEAST LIKELY an example of a work-life stressor?

Relatively minor life events such as getting a speeding ticket or going on a vacation can be stressful.

Job sharing involves two or more employees who are responsible for a single job and agree on how to divide job-related tasks and working hours.

________ is the uncertainty that occurs when employees are not sure about what is expected of them and how they should perform their jobs.

One way to view personal stressors is by categorizing them as ________.

The point at which increases in levels of stress result in decreases in performance is the same for everyone.

Employees who lack the abilities needed to perform their jobs can experience stress.

Organizational support is the extent to which an organization cares about the well-being of its members, listens to their complaints, tries to help them when they have problems, and treats them fairly.

Uncomfortable working conditions can be caused by excessive noise, extreme temperatures, and poorly designed office equipment.

Job rotation involves assigning employees to different jobs on a regular basis.

Employee assistance programs are company-sponsored programs that provide employees with counseling and other kinds of professional help to deal with stressors such as ________.

Joe has been asked by his boss to work on a $2 million dollar project. This job will entail travel and a good deal of paperwork. How is Joes MOST LIKELY to feel?

Role negotiation can be used to reduce role conflict, role ambiguity, overload, and underload.

________ relates to the steps people take to deal with and control their stressful feelings.

Which of the following is NOT involved in effective time management?