Exam 9: Managing Stress and Work Life Balance

________ relates to the steps people take to deal directly with and act on the source of stress.

Job underload (not having enough work to do) can be the source of job-related stress.

Driving to work in heavy traffic is guaranteed to be a source of stress.

________ is the experience of opportunities or threats that people perceive as important and question their abilities to handle effectively.

Opportunities such as learning new skills or getting a new job can be stressful for employees who lack self-efficacy.

Which of the following is NOT a problem-focused stress coping strategy for individuals?

Douglas is a great hockey player. Before each game, he gets extremely nervous and feels very sick. The more nervous he gets, the better he plays. A manager can use this knowledge to ________.

Social support and clinical counseling are examples of nonfunctional ways of dealing with stress.

Students who attempt to convince a professor to change homework assignments in order to reduce the pressure on the class are attempting role negotiation.

Uncertainty in organizations is NOT reduced by ________.

Employees who are high on the Big Five personality dimension of extroversion are less likely to experience stress when meeting new people on a day-to-day basis.

Laura has been given the chance to work as a reporter in a major city. She has worked at several other smaller newspapers as a reporter and has no doubts that she can handle this new opportunity and do a wonderful job. She accepts the new position only because it is a higher-paying job. She isn't very excited about it because she secretly wants to be a novelist. How much stress is Laura MOST LIKELY to experience when starting this new job?

Which of the following is LEAST LIKELY to be a negative workplace stress?

What are some of the steps managers can take to make sure that job-related stressors do not cause employees to experience stress levels so high their well-being and performance are impaired?

Methods of coping with stress that involve dealing with and controlling stressful feelings and emotions include all of the following EXCEPT ________.

Why do organizations use emotion-focused coping strategies?

What are the five major sources of stress?

Time management is a strategy for coping with overload.

________ is the extent to which an organization cares about the well-being of its members, listens to their complaints, helps them with their problems, and treats them fairly.

Organizations use employee assistance programs (EAPs) to provide their members with professional help to deal with stressors.