Exam 9: Managing Stress and Work Life Balance

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Research has shown stress to have significant behavioral consequences. Note what some of these consequences are and summarize the research in this area.

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Which of the following is NOT an emotion-focused coping strategy for individuals?

(Multiple Choice)
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Unemployment can be stressful for an employee and his family.

(True/False)
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Jay Ross is in charge of producing the catalogs for Look @ U, Inc. The number of catalogs produced has almost doubled over the previous year. At the same time, his production assistant was laid off due to downsizing, and his editor is on long-term sick leave. Jay is now spending over 80 hours a week producing the catalogs. Jay is MOST LIKELY to feel stress from ________.

(Multiple Choice)
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Getting help from a mentor is an individual-based, emotion-focused coping strategy.

(True/False)
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The two methods of coping with stress are known as ________.

(Multiple Choice)
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Providing child care so that parents do not have to worry about their children and allowing flexible work schedules to help employees manage work-life linkages are both examples of ________.

(Multiple Choice)
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Not having enough work to do, ________, can be stressful for employees.

(Multiple Choice)
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When exposed to the same sources of stress, individual employees will experience the consequences of stress in largely the same way.

(True/False)
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Discuss some group- and organizational-related stressors.

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Exercise is an effective means of problem-focused coping.

(True/False)
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The major factors of stress that affect everyone are threat, opportunity, importance, and ________.

(Multiple Choice)
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Employees who are high on ________ are the MOST LIKELY to view changes at work as potential threats and doubt their abilities to deal with them.

(Multiple Choice)
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Stressful feelings and emotions are often the psychological consequences of stress.

(True/False)
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Layoffs can be stressful for members of an organization who are survivors of the layoff.

(True/False)
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Employees are not affected by stressors that stem from uncertainty in the wider environment, such as terrorism, pollution, and corporate scandals.

(True/False)
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Role conflict occurs when expected behaviors or tasks are at odds with each other.

(True/False)
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Discuss how individual personality differences affect the ways in which members of an organization perceive, manage, and experience stress.

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It is only appropriate to define something as a stress if it ________.

(Multiple Choice)
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One technique for dealing with stress is to manage time better. This requires ________.

(Multiple Choice)
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