Exam 9: Managing Stress and Work Life Balance

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Whether people experience stress depends on how they perceive potential opportunities and threats and how they perceive their capabilities to deal with them.

(True/False)
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Which of the following is an emotion-focused coping strategy for resolving stress?

(Multiple Choice)
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Most employees experience some degree of role ambiguity at one time or another because organizations frequently change job responsibilities to adapt to changing conditions in the competitive environment.

(True/False)
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The stress that most students experience as exams approach is positive because it propels them to study.

(True/False)
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________ are not job-related stressors.

(Multiple Choice)
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All of the following are approaches managers and organizations can take to ensure group and organizational-level stressors do not get out of hand EXCEPT ________.

(Multiple Choice)
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All of the following are nonfunctional emotion-focused ways of coping with stress EXCEPT ________.

(Multiple Choice)
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There is a simple cause-and-effect relationship between stress and its physiological consequences.

(True/False)
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When ________ is successful, stressful feelings generated by threats and opportunities do not get out of hand.

(Multiple Choice)
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Given increasing globalization, cultural differences can lead to misunderstandings and conflicts that cause stress in cross-cultural teams.

(True/False)
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A manager notices there is a great amount of stress in the workplace. He wants to reduce the stress felt by his employees. What would be his BEST option to reduce stress?

(Multiple Choice)
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Redesigning jobs is seldom an option to reduce negative stress.

(True/False)
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Thom Thomas was trained to be an air traffic controller for two years and has posted exceptional scores on every practice test and exercise he has taken. However, he has never worked in an actual control tower. On his first day in the control tower of a major airport, Thom MOST LIKELY experienced stress because he ________.

(Multiple Choice)
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Which of the following is LEAST LIKELY to be a class covered under an employee health management program?

(Multiple Choice)
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Why does problem-focused coping reduce stress levels?

(Multiple Choice)
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Emotion-focused coping involves the steps people take to deal with and control their stressful feelings and emotions.

(True/False)
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Which of the following is MOST LIKELY to affect stress within an individual?

(Multiple Choice)
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A company is in tumult. People are getting laid off left and right. One thing after another continues to hit the company and no attempt to fix the dour situation has worked. George ranks high on neuroticism. Elaine is a type A personality who occasionally gets very pushy with her co-workers. Vincent has an internal locus of control and Barbara ranks high on extraversion. Who is MOST LIKELY to feel the least amount of stress?

(Multiple Choice)
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Because they are open to new experiences, entrepreneurial types do not experience the stress of starting their own companies and being innovative.

(True/False)
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When ________ is used, two or more employees are responsible for a single job and agree on how to divide job-related tasks and working hours.

(Multiple Choice)
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