Exam 1: The World of Human Resources Management

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Which of the following statements best describes the relationship among gender, education, and pay?

(Multiple Choice)
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Top management increasingly expects HR managers to reduce their level of involvement in the overall strategy of the organization and concentrate on improving administrative efficiency.

(True/False)
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To manage employees in a manner that allows human capital to develop as a source of competitive advantage, managers need to be sure to do all of the following EXCEPT which one?

(Multiple Choice)
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The extent to which organizations are successful in focusing on internal management issues often separates the winners from the losers in today's competitive world.

(True/False)
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HR professionals do not need to fully understand the economic and financial matters pertaining to their organization.

(True/False)
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In general, many companies are realizing diminished demand for "touch labour" and an increasing demand for "knowledge workers."

(True/False)
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Which of the following is an example of corporate social responsibility?

(Multiple Choice)
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Some companies report that offering family-friendly benefits is so successful there are virtually no drawbacks.

(True/False)
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HR programs and assignments are often the primary method by which knowledge is transferred among employees.

(True/False)
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What are the six competitive challenges facing human resources management departments?

(Essay)
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In a recent survey, only about two-thirds of companies reported having a formal change management program to support their change initiatives.

(True/False)
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Which of the following is the best example of how globalization presents challenges for HR professionals?

(Multiple Choice)
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Organizations known for product and service quality recognize the importance of employees in fostering quality improvements.

(True/False)
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Outsourcing is positively related to improving key competencies of the firm.

(True/False)
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The introduction of advanced technology tends to increase the number of jobs that require basic skills.

(True/False)
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Because of its importance, HR managers in progressive organizations are frequently assuming sole responsibility for the implementation of information technology.

(True/False)
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To build human capital in organizations, managers should rely upon staffing programs that focus on which of the following?

(Multiple Choice)
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