Question 1

The importance of Six Sigma to HR extends to all of the following EXCEPT which one?

Accepted Answer

A)  employee benefits 
B)  performance management 
C)  communication 
D)  training 
A)  employee benefits 
B)  performance management 
C)  communication 
D)  training

Question 2

Which of the following is an example of an important impact of information technology on HRM?

Accepted Answer

A)  Paper waste from employee files is drastically decreased. 
B)  Many HR functions can now be considered "self-serve." 
C)  Employee recording of all types is carried out much faster. 
D)  Convenience in general has increased. 
A)  Paper waste from employee files is drastically decreased. 
B)  Many HR functions can now be considered "self-serve." 
C)  Employee recording of all types is carried out much faster. 
D)  Convenience in general has increased.

Question 3

The changing nature of the HR manager's role is increasingly focused on which of the following?

Accepted Answer

A)  policy formulation 
B)  international issues 
C)  basic services like selection, but also on policy development, employee advocacy and advice 
D)  privacy issues, global management issues, HR planning, and downsizing issues 
A)  policy formulation 
B)  international issues 
C)  basic services like selection, but also on policy development, employee advocacy and advice 
D)  privacy issues, global management issues, HR planning, and downsizing issues

Question 4

What is the first step in choosing an HRIS system for your organization?

Accepted Answer

A)  Go with the system that will have the biggest "bang for your buck." 
B)  Go with the system that is compatible with your current systems. 
C)  Go with the system that meets the majority of your needs. 
D)  Go with the system that fits the organization's employee base. 
A)  Go with the system that will have the biggest "bang for your buck." 
B)  Go with the system that is compatible with your current systems. 
C)  Go with the system that meets the majority of your needs. 
D)  Go with the system that fits the organization's employee base.

Question 5

Reallocation of resources and assets is most often the reason for failed change management.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following types of work would a knowledge worker most likely engage in?

Accepted Answer

A)  deciding which type of fertilizer to buy wholesale for a landscaping business 
B)  counting the number of grocery items in carts leaving a wholesale store 
C)  monitoring children on new daycare playground equipment 
D)  installing new ink cartridges in colour photocopiers in an office environment 
A)  deciding which type of fertilizer to buy wholesale for a landscaping business 
B)  counting the number of grocery items in carts leaving a wholesale store 
C)  monitoring children on new daycare playground equipment 
D)  installing new ink cartridges in colour photocopiers in an office environment

Question 7

Because HR managers function in an advisory role, they are responsible for issuing policy revisions and implementing them.

Accepted Answer

A) True 
 B)False

Question 8

Methods of reducing labour costs include downsizing, outsourcing, and employee leasing.

Accepted Answer

A) True 
 B)False

Question 9

A recent study suggests that about 55 percent of Canada's workforce will be impacted by globalization, with knowledge workers and manufacturing jobs taking the brunt of the impact of the competition by lower-wage countries.

Accepted Answer

A) True 
 B)False

Question 10

Employee productivity is the result of a combination of employees' abilities, motivation, and work environment, and the technology they have to work with.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following best summarizes the competency model for HR professionals?

Accepted Answer

A)  HR professionals require change mastery, HR mastery, personal credibility, and business mastery. 
B)  HR professionals require HR mastery, business mastery, global acumen, and change mastery. 
C)  HR professionals require IT mastery, HR mastery, business mastery, and ethics. 
D)  HR professionals require IT mastery, HR mastery, global acumen, and change mastery. 
A)  HR professionals require change mastery, HR mastery, personal credibility, and business mastery. 
B)  HR professionals require HR mastery, business mastery, global acumen, and change mastery. 
C)  HR professionals require IT mastery, HR mastery, business mastery, and ethics. 
D)  HR professionals require IT mastery, HR mastery, global acumen, and change mastery.

Question 12

To build human capital in organizations, managers should rely upon staffing programs that focus on which of the following?

Accepted Answer

A)  identifying cheap sources of qualified labour 
B)  identifying and hiring the best and brightest talent available 
C)  identifying college graduates with the requisite skills 
D)  identifying individuals with communication skills 
A)  identifying cheap sources of qualified labour 
B)  identifying and hiring the best and brightest talent available 
C)  identifying college graduates with the requisite skills 
D)  identifying individuals with communication skills

Question 13

The number of Canadians who are self-employed is currently increasing.

Accepted Answer

A) True 
 B)False

Question 14

To successfully manage change, organizations, particularly in fast-growing industries, should wait to see how external forces impact performance, and then develop a plan to react to those changes.

Accepted Answer

A) True 
 B)False

Question 15

HRM plays an important role in organizations by balancing the sometimes competing demands of which of the following?

Accepted Answer

A)  competitive challenges and international challenges 
B)  international challenges and employee concerns 
C)  employee concerns and HRM challenges 
D)  competitive challenges and employee concerns 
A)  competitive challenges and international challenges 
B)  international challenges and employee concerns 
C)  employee concerns and HRM challenges 
D)  competitive challenges and employee concerns

Question 16

In highly competitive environments, managing organizational change has become which of the following?

Accepted Answer

A)  a proactive method of downsizing 
B)  the preferred method of reacting to a decrease in organizational performance 
C)  a core competency of the organization 
D)  a product of globalization 
A)  a proactive method of downsizing 
B)  the preferred method of reacting to a decrease in organizational performance 
C)  a core competency of the organization 
D)  a product of globalization

Question 17

To achieve sustainable competitive advantage through people, an organization's employees' skills, knowledge, and abilities must be widely available in the labour market.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is a major strength of employee leasing?

Accepted Answer

A)  With employee leasing, professional employer organizations (PEOs) can manage employee issues. 
B)  With employee leasing, the PEO allows organizations to increase their productivity. 
C)  Employee leasing allows organizations to offer better job security through the strength of the PEO. 
D)  Employee leasing shifts employment costs to the PEO. 
A)  With employee leasing, professional employer organizations (PEOs) can manage employee issues. 
B)  With employee leasing, the PEO allows organizations to increase their productivity. 
C)  Employee leasing allows organizations to offer better job security through the strength of the PEO. 
D)  Employee leasing shifts employment costs to the PEO.

Question 19

It is anticipated that in the future, the Canadian workforce will exhibit which of the following?

Accepted Answer

A)  about the same demographic mix as it does today 
B)  an increase in ethnic diversity 
C)  a decrease in ethnic diversity 
D)  a decrease in the number of older workers 
A)  about the same demographic mix as it does today 
B)  an increase in ethnic diversity 
C)  a decrease in ethnic diversity 
D)  a decrease in the number of older workers

Question 20

To launch a successful reengineering effort, it is important that managers build on existing processes.

Accepted Answer

A) True 
 B)False

The importance of Six Sigma to HR extends to all of the following EXCEPT which one?

Which of the following is an example of an important impact of information technology on HRM?

The changing nature of the HR manager's role is increasingly focused on which of the following?

What is the first step in choosing an HRIS system for your organization?

Reallocation of resources and assets is most often the reason for failed change management.

Which of the following types of work would a knowledge worker most likely engage in?

Because HR managers function in an advisory role, they are responsible for issuing policy revisions and implementing them.

Methods of reducing labour costs include downsizing, outsourcing, and employee leasing.

A recent study suggests that about 55 percent of Canada's workforce will be impacted by globalization, with knowledge workers and manufacturing jobs taking the brunt of the impact of the competition by lower-wage countries.

Employee productivity is the result of a combination of employees' abilities, motivation, and work environment, and the technology they have to work with.

Which of the following best summarizes the competency model for HR professionals?

To build human capital in organizations, managers should rely upon staffing programs that focus on which of the following?

The number of Canadians who are self-employed is currently increasing.

To successfully manage change, organizations, particularly in fast-growing industries, should wait to see how external forces impact performance, and then develop a plan to react to those changes.

HRM plays an important role in organizations by balancing the sometimes competing demands of which of the following?

In highly competitive environments, managing organizational change has become which of the following?

To achieve sustainable competitive advantage through people, an organization's employees' skills, knowledge, and abilities must be widely available in the labour market.

Which of the following is a major strength of employee leasing?

It is anticipated that in the future, the Canadian workforce will exhibit which of the following?

To launch a successful reengineering effort, it is important that managers build on existing processes.

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis, Employee Involvement, and Flexible Work Schedules

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Creating High Performance Work Systems

Filters

Exam 1: The World of Human Resources Management

The importance of Six Sigma to HR extends to all of the following EXCEPT which one?

Which of the following is an example of an important impact of information technology on HRM?

The changing nature of the HR manager's role is increasingly focused on which of the following?

What is the first step in choosing an HRIS system for your organization?

Reallocation of resources and assets is most often the reason for failed change management.

Which of the following types of work would a knowledge worker most likely engage in?

Because HR managers function in an advisory role, they are responsible for issuing policy revisions and implementing them.

Methods of reducing labour costs include downsizing, outsourcing, and employee leasing.

A recent study suggests that about 55 percent of Canada's workforce will be impacted by globalization, with knowledge workers and manufacturing jobs taking the brunt of the impact of the competition by lower-wage countries.

Employee productivity is the result of a combination of employees' abilities, motivation, and work environment, and the technology they have to work with.

Which of the following best summarizes the competency model for HR professionals?

To build human capital in organizations, managers should rely upon staffing programs that focus on which of the following?

The number of Canadians who are self-employed is currently increasing.

To successfully manage change, organizations, particularly in fast-growing industries, should wait to see how external forces impact performance, and then develop a plan to react to those changes.

HRM plays an important role in organizations by balancing the sometimes competing demands of which of the following?

In highly competitive environments, managing organizational change has become which of the following?

To achieve sustainable competitive advantage through people, an organization's employees' skills, knowledge, and abilities must be widely available in the labour market.

Which of the following is a major strength of employee leasing?

It is anticipated that in the future, the Canadian workforce will exhibit which of the following?

To launch a successful reengineering effort, it is important that managers build on existing processes.

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis, Employee Involvement, and Flexible Work Schedules

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Appraising and Improving Performance

Managing Compensation

Pay For Performance: Incentive Rewards

Employee Benefits

Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Creating High Performance Work Systems

Filters