Exam 15: Organizational Change

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Comment on the accuracy of the following statement and explain your answer. "Rewards, information technology, and other organizational systems can both assist and impede orga change."

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The force field analysis model states that stability is achieved only when the driving forces for change subside and are replaced by restraining forces acting in the same direction.

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ABC Corp. selected employees from across the organization to find new ways to serve customers. The team operated independently of the main organization and experimented with new service delivery approaches. This team is most similar to:

(Multiple Choice)
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Large group interventions minimize resistance to change mainly as a form of employee involvement.

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Resistance to organizational change may be caused by:

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Coercion should never be used to manage change in organizations

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Which of the following organizational change strategies should be applied only when time is limited and other options are unlikely to succeed?

(Multiple Choice)
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The philosophy of positive organizational behaviour provided a deep grounding for

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A leader's strategic vision minimizes employee fear of the unknown.

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Employee resistance to change is a dysfunctional and irrational response to a desirable initiative which should be eliminated in modern organizations.

(True/False)
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In Lewin's force field analysis model, refreezing involves producing disequilibrium between the current and unfrozen state.

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Organizational change is more successful if the change agent prevents its diffusion from one part of the organization to other parts.

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Pilot projects are usually more flexible and less risky than centralized, organization-wide programs.

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One drawback with increased communication during the change process is that it also increases the level and sources of resistance.

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Action research adopts the emerging philosophy of positive organizational behaviour.

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Action research is a problem-focused process of organizational change

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Action research is

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Negotiation is the highest priority and first strategy required for any organizational change.

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Employees tend to resist change when:

(Multiple Choice)
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Viral change is an increasingly respected way to support the organizational change process.

(True/False)
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