Question 1

Which of the following is the primary benefit to retailers of utilizing RFID tagging for individual items?

Accepted Answer

A)  Increased inventory turnover 
B)  Reduced product prices 
C)  Reduced inventory turnover 
D)  Real-time measure of employee productivity 
E)  Real-time measure of inventory levels 
A)  Increased inventory turnover 
B)  Reduced product prices 
C)  Reduced inventory turnover 
D)  Real-time measure of employee productivity 
E)  Real-time measure of inventory levels E

Question 2

Floor-ready merchandise is merchandise that is ready to be placed on the selling floor.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following is not a benefit of using RFID over traditional bar codes?

Accepted Answer

A)  Reduced inventory turnover. 
B)  RFID updates the data stored. 
C)  RFID holds more data stored on the device. 
D)  One benefit of item-level RFID is to reduce theft. 
E)  The data on the devices can be acquired without a visual line of sight. 
A)  Reduced inventory turnover. 
B)  RFID updates the data stored. 
C)  RFID holds more data stored on the device. 
D)  One benefit of item-level RFID is to reduce theft. 
E)  The data on the devices can be acquired without a visual line of sight. A

Question 4

In a(n) ________, merchandise is allocated to stores on the basis of forecasted demand.

Accepted Answer

A)  push supply chain 
B)  cross check logistic strategy 
C)  influential logistic strategy 
D)  pull supply chain 
E)  cost-efficient logistic strategy 
A)  push supply chain 
B)  cross check logistic strategy 
C)  influential logistic strategy 
D)  pull supply chain 
E)  cost-efficient logistic strategy

Question 5

Compare and contrast the push and pull supply chain methods.

Accepted Answer

Pull supply chain is a supply chain in w

Question 6

Which of the following statements is True of a dispatcher's role?

Accepted Answer

A)  Dispatchers are responsible for packaging and quality control. 
B)  Dispatchers allocate warehouse space to merchants. 
C)  Dispatchers create pick tickets. 
D)  Dispatchers make pricing and identification labels and place them on merchandise. 
E)  Dispatchers coordinate deliveries to the distribution centers. 
A)  Dispatchers are responsible for packaging and quality control. 
B)  Dispatchers allocate warehouse space to merchants. 
C)  Dispatchers create pick tickets. 
D)  Dispatchers make pricing and identification labels and place them on merchandise. 
E)  Dispatchers coordinate deliveries to the distribution centers.

Question 7

Identify and describe the vendor-managed inventory approach.

Accepted Answer

Vendor-managed inventory (VMI) is an app

Question 8

The pick ticket is a document or display on a screen in a forklift truck that indicates how many cartons to get from specific storage areas.

Accepted Answer

A) True 
 B)False

Question 9

Many companies who deliver their own product to their stores through their own trucks are using ________ as a way to offset expenses by picking up loads to transport on their way back, rather than traveling with empty trailers.

Accepted Answer

A)  bullwhips 
B)  dual directionals 
C)  boomerangs 
D)  deferred transportation 
E)  backhauls 
A)  bullwhips 
B)  dual directionals 
C)  boomerangs 
D)  deferred transportation 
E)  backhauls

Question 10

In an efficient supply chain and information system, net sales increase because

Accepted Answer

A)  customers are offered heavy discounts on the products. 
B)  customers are offered tailored assortments that are in stock. 
C)  retailers get tax benefits for setting up the system. 
D)  retailers are offered heavy discounts by their suppliers. 
E)  retailers prohibit customers from window shopping. 
A)  customers are offered heavy discounts on the products. 
B)  customers are offered tailored assortments that are in stock. 
C)  retailers get tax benefits for setting up the system. 
D)  retailers are offered heavy discounts by their suppliers. 
E)  retailers prohibit customers from window shopping.

Question 11

Cross-docking is when vendors ship merchandise prepackaged in the quantity required for each store; when the products arrive to the distribution center, the products move to the staging area to be shipped to the designated stores.

Accepted Answer

A) True 
 B)False

Question 12

Fewer stockouts and tailored assortments translate into

Accepted Answer

A)  lower sales. 
B)  higher costs. 
C)  higher inventory turnover. 
D)  higher prices for retailers. 
E)  lower employee productivity. 
A)  lower sales. 
B)  higher costs. 
C)  higher inventory turnover. 
D)  higher prices for retailers. 
E)  lower employee productivity.

Question 13

From the retailer's view, ________ reduces the retailer's supply chain costs and investment because the vendor assumes the costs and risks of shipping the product to the customer.

Accepted Answer

A)  drop shipping 
B)  push supply chain 
C)  pull supply chain 
D)  reverse logistics 
E)  direct store delivery 
A)  drop shipping 
B)  push supply chain 
C)  pull supply chain 
D)  reverse logistics 
E)  direct store delivery

Question 14

Which of the following is a benefit of efficient supply chain management?

Accepted Answer

A)  Decrease in inventory turnover 
B)  Increase in product availability 
C)  Increase in turnaround time 
D)  Increase in organizational turnover 
E)  Decrease in cross selling 
A)  Decrease in inventory turnover 
B)  Increase in product availability 
C)  Increase in turnaround time 
D)  Increase in organizational turnover 
E)  Decrease in cross selling

Question 15

Ali supervises the conveyor belts in a distribution center. Her job is to make sure the merchandise moves quickly from the receiving docks to the staging area in order for the trucks to load and deliver. No merchandise is stored, as the vendors already prepared it specifically for the stores. Ali handles ________ at the distribution center.

Accepted Answer

A)  ticketing 
B)  cross-docking 
C)  cataloging 
D)  marking 
E)  reverse logistics 
A)  ticketing 
B)  cross-docking 
C)  cataloging 
D)  marking 
E)  reverse logistics

Question 16

Vendor-managed inventory (VMI) is an approach for improving supply chain efficiency in which the vendor is responsible for maintaining the retailer's inventory levels.

Accepted Answer

A) True 
 B)False

Question 17

Radio frequency identification (RFID) is a technology that allows an object or person to be identified at a distance by means of radio waves.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is not a benefit of EDI to retailers and their vendors?

Accepted Answer

A)  EDI reduces cycle time. 
B)  Information flows quicker, so inventory turnover is higher. 
C)  It improves overall quality of communications. 
D)  It is a computer readable format that can be easily analyzed. 
E)  EDI increases the desirability of the product for the end consumer. 
A)  EDI reduces cycle time. 
B)  Information flows quicker, so inventory turnover is higher. 
C)  It improves overall quality of communications. 
D)  It is a computer readable format that can be easily analyzed. 
E)  EDI increases the desirability of the product for the end consumer.

Question 19

When inventory levels, inventory investment, and total assets are low,

Accepted Answer

A)  asset and inventory turnovers are low. 
B)  asset turnover is high but inventory turnover is low. 
C)  asset and inventory turnovers are high. 
D)  asset turnover is low but inventory turnover is high. 
E)  asset and inventory turnover cannot be predicted. 
A)  asset and inventory turnovers are low. 
B)  asset turnover is high but inventory turnover is low. 
C)  asset and inventory turnovers are high. 
D)  asset turnover is low but inventory turnover is high. 
E)  asset and inventory turnover cannot be predicted.

Question 20

Which of the following statements about receiving, checking, marking, and ticketing is True?

Accepted Answer

A)  Only receiving and checking involve UPC labels. 
B)  It is more efficient and less costly to ticket merchandise at the store level. 
C)  It is more efficient for a retailer to perform ticketing and marking at a DC than in its stores. 
D)  To perform the checking process correctly, every carton must be opened and its merchandise examined. 
E)  The checking process is performed after the merchandise has been ticketed and marked. 
A)  Only receiving and checking involve UPC labels. 
B)  It is more efficient and less costly to ticket merchandise at the store level. 
C)  It is more efficient for a retailer to perform ticketing and marking at a DC than in its stores. 
D)  To perform the checking process correctly, every carton must be opened and its merchandise examined. 
E)  The checking process is performed after the merchandise has been ticketed and marked.

Which of the following is the primary benefit to retailers of utilizing RFID tagging for individual items?

Floor-ready merchandise is merchandise that is ready to be placed on the selling floor.

Which of the following is not a benefit of using RFID over traditional bar codes?

In a(n) ________, merchandise is allocated to stores on the basis of forecasted demand.

Compare and contrast the push and pull supply chain methods.

Which of the following statements is True of a dispatcher's role?

Identify and describe the vendor-managed inventory approach.

The pick ticket is a document or display on a screen in a forklift truck that indicates how many cartons to get from specific storage areas.

Many companies who deliver their own product to their stores through their own trucks are using ________ as a way to offset expenses by picking up loads to transport on their way back, rather than traveling with empty trailers.

In an efficient supply chain and information system, net sales increase because

Cross-docking is when vendors ship merchandise prepackaged in the quantity required for each store; when the products arrive to the distribution center, the products move to the staging area to be shipped to the designated stores.

Fewer stockouts and tailored assortments translate into

From the retailer's view, ________ reduces the retailer's supply chain costs and investment because the vendor assumes the costs and risks of shipping the product to the customer.

Which of the following is a benefit of efficient supply chain management?

Vendor-managed inventory (VMI) is an approach for improving supply chain efficiency in which the vendor is responsible for maintaining the retailer's inventory levels.

Radio frequency identification (RFID) is a technology that allows an object or person to be identified at a distance by means of radio waves.

Which of the following statements is not a benefit of EDI to retailers and their vendors?

When inventory levels, inventory investment, and total assets are low,

Which of the following statements about receiving, checking, marking, and ticketing is True?

Introduction to the World of Retailing

Types of Retailers

Multichannel and Omnichannel Retailing

Customer Buying Behavior

Retail Market Strategy

Financial Strategy

Retail Locations

Retail Site Location

Customer Relationship Management

Managing the Merchandise Planning Process

Buying Merchandise

Retail Pricing

Retail Communication Mix

Human Resources and Managing the Store

Store Layout, Design, and Visual Merchandising

Customer Service

Filters

Exam 9: Information Systems and Supply Chain Management

Which of the following is the primary benefit to retailers of utilizing RFID tagging for individual items?

Floor-ready merchandise is merchandise that is ready to be placed on the selling floor.

Which of the following is not a benefit of using RFID over traditional bar codes?

In a(n) ________, merchandise is allocated to stores on the basis of forecasted demand.

Compare and contrast the push and pull supply chain methods.

Which of the following statements is True of a dispatcher's role?

Identify and describe the vendor-managed inventory approach.

The pick ticket is a document or display on a screen in a forklift truck that indicates how many cartons to get from specific storage areas.

Many companies who deliver their own product to their stores through their own trucks are using ________ as a way to offset expenses by picking up loads to transport on their way back, rather than traveling with empty trailers.

In an efficient supply chain and information system, net sales increase because

Cross-docking is when vendors ship merchandise prepackaged in the quantity required for each store; when the products arrive to the distribution center, the products move to the staging area to be shipped to the designated stores.

Fewer stockouts and tailored assortments translate into

From the retailer's view, ________ reduces the retailer's supply chain costs and investment because the vendor assumes the costs and risks of shipping the product to the customer.

Which of the following is a benefit of efficient supply chain management?

Vendor-managed inventory (VMI) is an approach for improving supply chain efficiency in which the vendor is responsible for maintaining the retailer's inventory levels.

Radio frequency identification (RFID) is a technology that allows an object or person to be identified at a distance by means of radio waves.

Which of the following statements is not a benefit of EDI to retailers and their vendors?

When inventory levels, inventory investment, and total assets are low,

Which of the following statements about receiving, checking, marking, and ticketing is True?

Introduction to the World of Retailing

Types of Retailers

Multichannel and Omnichannel Retailing

Customer Buying Behavior

Retail Market Strategy

Financial Strategy

Retail Locations

Retail Site Location

Customer Relationship Management

Managing the Merchandise Planning Process

Buying Merchandise

Retail Pricing

Retail Communication Mix

Human Resources and Managing the Store

Store Layout, Design, and Visual Merchandising

Customer Service

Filters