Question 1

Which of the following refers to the ability of a team to share and build upon their ideas without holding anything back?

Accepted Answer

A)  Mental model 
B)  Team learning 
C)  Systems thinking 
D)  Personal mastery 
A)  Mental model 
B)  Team learning 
C)  Systems thinking 
D)  Personal mastery

Question 2

Frank is an employee at the HBF Corporation, and he has recently been terminated because of poor company income. Frank visits the company's blog and saw a comment from his manager, which says, "We had to let Frank go today because he kept screwing up sales order. He's incompetent!" This is an example of which one of the following?

Accepted Answer

A)  Termination evidence 
B)  Freedom of speech 
C)  Libel 
D)  Slander 
A)  Termination evidence 
B)  Freedom of speech 
C)  Libel 
D)  Slander

Question 3

Which of the following ensures that the product or service meets acceptable standards?

Accepted Answer

A)  Scheduling 
B)  Facility location 
C)  Inventory management 
D)  Quality management 
A)  Scheduling 
B)  Facility location 
C)  Inventory management 
D)  Quality management

Question 4

What common law term best describes an employee's obligation to act with reasonable care and skill for the employer?

Accepted Answer

A)  Duty of diligence 
B)  Duty of obedience 
C)  Duty of honor 
D)  Duty of loyalty 
A)  Duty of diligence 
B)  Duty of obedience 
C)  Duty of honor 
D)  Duty of loyalty

Question 5

One aspect of organizational development is leadership development. According to Pano's model, there are five components needed to bridge the gap between management and leadership. Which of the following is not one of the five components of Pano's model of Leadership Development?

Accepted Answer

A)  Establish credibility 
B)  Determine the leader 
C)  Align people 
D)  It's not about you 
A)  Establish credibility 
B)  Determine the leader 
C)  Align people 
D)  It's not about you

Question 6

Strategic recruitment activities include all of the following except which one?

Accepted Answer

A)  Labor market analysis 
B)  The design of total rewards packages 
C)  Employee referral programs 
D)  Defining the employer brand 
A)  Labor market analysis 
B)  The design of total rewards packages 
C)  Employee referral programs 
D)  Defining the employer brand

Question 7

You are the HR Professional for your organization and management has asked you about the requirements for the Americans with Disabilities Act. Specifically, management wants to know the threshold of number of employees that require an organization to participate in the act. What is the minimum number of employees that an organization must have in order to be required to participate in the ADA law?

Accepted Answer

A)  50 employees or more 
B)  15 employees or more 
C)  All companies are covered by the Americans with Disabilities Act. 
D)  100 employees or more 
A)  50 employees or more 
B)  15 employees or more 
C)  All companies are covered by the Americans with Disabilities Act. 
D)  100 employees or more

Question 8

Your organization likes to use mediation rather than lawsuits to find amicable resolutions to issues and disputes. When mediation is required, there are several steps to the process. What step of the mediation process identifies alternative solutions to the problem?

Accepted Answer

A)  Options 
B)  Fact-finding 
C)  Negotiating 
D)  Structure 
A)  Options 
B)  Fact-finding 
C)  Negotiating 
D)  Structure

Question 9

Data integrity, employment practices liability insurance, OSHA, and workplace violence policies are all examples of which of the following HR functions?

Accepted Answer

A)  Workforce planning and employment 
B)  Employee relations 
C)  EEO 
D)  Risk management 
A)  Workforce planning and employment 
B)  Employee relations 
C)  EEO 
D)  Risk management

Question 10

As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the Regents of the University of California versus Bakke lawsuit primarily accomplish?

Accepted Answer

A)  Universities could not use race as the reason to exclude an applicant to a college admissions program, but the university could use race as one of the reasons to include a person as an applicant to a college admissions program. 
B)  Universities could not hire a person based solely on their race. 
C)  Universities could not use race as a reason to not hire a person, but could use race as a reason to hire a person. 
D)  Universities could not use race as a reason to include or to exclude a person from a college admissions program. 
A)  Universities could not use race as the reason to exclude an applicant to a college admissions program, but the university could use race as one of the reasons to include a person as an applicant to a college admissions program. 
B)  Universities could not hire a person based solely on their race. 
C)  Universities could not use race as a reason to not hire a person, but could use race as a reason to hire a person. 
D)  Universities could not use race as a reason to include or to exclude a person from a college admissions program.

Question 11

What is the difference between organizational culture and organizational climate?

Accepted Answer

A)  There is no difference; the terms may be used interchangeably. 
B)  Organizational culture discusses the learning of the organization. Organizational climate discusses how well the learning happens. 
C)  Organizational culture defines the values of the company. Organizational climate defines the implementation of the values. 
D)  Organization climate is the sense of hostility. Organization culture is the sense of hospitality. 
A)  There is no difference; the terms may be used interchangeably. 
B)  Organizational culture discusses the learning of the organization. Organizational climate discusses how well the learning happens. 
C)  Organizational culture defines the values of the company. Organizational climate defines the implementation of the values. 
D)  Organization climate is the sense of hostility. Organization culture is the sense of hospitality.

Question 12

Which of the following defines a list of jobs not suitable for children between the ages of 16 and 18?

Accepted Answer

A)  OSHA 
B)  FECA 
C)  IRCA 
D)  FLSA 
A)  OSHA 
B)  FECA 
C)  IRCA 
D)  FLSA

Question 13

Stephanie is an HR Professional and she's writing a review of new HR software for her HR blog. Unfortunately the review is not positive and the owner of the software is threatening to sue Stephanie because she broke copyright laws when she shared the review and included screen captures. What protects Stephanie from the lawsuit?

Accepted Answer

A)  Stephanie is actually protected from infringement of the copyright laws because of digital use rights. 
B)  Stephanie is actually guilty of the copyright infringement when she shared the screen captures. 
C)  Stephanie cannot share screen captures on the web as this is an infringement on digital rights. 
D)  Stephanie is actually protected from infringement of the copyright laws because of fair use rights. 
A)  Stephanie is actually protected from infringement of the copyright laws because of digital use rights. 
B)  Stephanie is actually guilty of the copyright infringement when she shared the screen captures. 
C)  Stephanie cannot share screen captures on the web as this is an infringement on digital rights. 
D)  Stephanie is actually protected from infringement of the copyright laws because of fair use rights.

Question 14

The union rep has requested copies of all the incident reports filed during the last year. You are required to do what?

Accepted Answer

A)  Furnish copies within 15 calendar days but only of the -Tell Us About the Case " section 
B)  Furnish the copies by the end of the next business day 
C)  Furnish copies of the -Tell Us About the Case " section within 7 calendar days 
D)  Furnish the copies by the end of the day 
A)  Furnish copies within 15 calendar days but only of the -Tell Us About the Case " section 
B)  Furnish the copies by the end of the next business day 
C)  Furnish copies of the -Tell Us About the Case " section within 7 calendar days 
D)  Furnish the copies by the end of the day

Question 15

What is the purpose of a diversity initiative?

Accepted Answer

A)  To educate all employees about other groups in the workforce 
B)  To increase the diversity of the workforce 
C)  To increase organizational creativity 
D)  To increase the comfort level of employees 
A)  To educate all employees about other groups in the workforce 
B)  To increase the diversity of the workforce 
C)  To increase organizational creativity 
D)  To increase the comfort level of employees

Question 16

An organizational picket may lawfully take place when which of the following is true?

Accepted Answer

A)  There are fewer than 45 days left before the current collective-bargaining agreement expires. 
B)  The union wants to attract employees so they will authorize the union to represent them. 
C)  The union members are unhappy with their current union and ask a new union to represent them. 
D)  The union files a representation petition with the NLRB no later than 15 days after picketing starts. 
A)  There are fewer than 45 days left before the current collective-bargaining agreement expires. 
B)  The union wants to attract employees so they will authorize the union to represent them. 
C)  The union members are unhappy with their current union and ask a new union to represent them. 
D)  The union files a representation petition with the NLRB no later than 15 days after picketing starts.

Question 17

An effective safety and health-management plan does not include which of the following?

Accepted Answer

A)  Senior management support 
B)  Active hazard-prevention program 
C)  Regular OSHA inspections 
D)  Ongoing worksite analysis 
A)  Senior management support 
B)  Active hazard-prevention program 
C)  Regular OSHA inspections 
D)  Ongoing worksite analysis

Question 18

An organization has over 5,000 employees who are members of a union. The employees, however, are no longer happy with the union's performance and they would like to decertify the union from their representation. Who will decertify the union in this instance?

Accepted Answer

A)  The union official if fifty percent of the employees sign off on the decertification 
B)  The National Labor Relations Board 
C)  Management of the employees 
D)  The employees 
A)  The union official if fifty percent of the employees sign off on the decertification 
B)  The National Labor Relations Board 
C)  Management of the employees 
D)  The employees

Question 19

Gary is an HR Professional for his organization that has several federal contracts of $100,000 or more. His organization, as required by VEVRAA, files what form by September 30 each year, which provides the details of the veterans employed by the federal contractor?

Accepted Answer

A)  Gary must file the EEO-VETS form 
B)  Gary must file the VEVRAA ACT-1 report 
C)  Gary must file the EEO-1 report 
D)  Gary must file the VETS-100 form 
A)  Gary must file the EEO-VETS form 
B)  Gary must file the VEVRAA ACT-1 report 
C)  Gary must file the EEO-1 report 
D)  Gary must file the VETS-100 form

Question 20

Which of the following is a legal term that describes an action that injures someone?

Accepted Answer

A)  Tort 
B)  Temp-to-perm 
C)  Total Quality Management (TQM) 
D)  TIPS 
A)  Tort 
B)  Temp-to-perm 
C)  Total Quality Management (TQM) 
D)  TIPS

Which of the following refers to the ability of a team to share and build upon their ideas without holding anything back?

Which of the following ensures that the product or service meets acceptable standards?

What common law term best describes an employee's obligation to act with reasonable care and skill for the employer?

One aspect of organizational development is leadership development. According to Pano's model, there are five components needed to bridge the gap between management and leadership. Which of the following is not one of the five components of Pano's model of Leadership Development?

Strategic recruitment activities include all of the following except which one?

Your organization likes to use mediation rather than lawsuits to find amicable resolutions to issues and disputes. When mediation is required, there are several steps to the process. What step of the mediation process identifies alternative solutions to the problem?

Data integrity, employment practices liability insurance, OSHA, and workplace violence policies are all examples of which of the following HR functions?

As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the Regents of the University of California versus Bakke lawsuit primarily accomplish?

What is the difference between organizational culture and organizational climate?

Which of the following defines a list of jobs not suitable for children between the ages of 16 and 18?

The union rep has requested copies of all the incident reports filed during the last year. You are required to do what?

What is the purpose of a diversity initiative?

An organizational picket may lawfully take place when which of the following is true?

An effective safety and health-management plan does not include which of the following?

An organization has over 5,000 employees who are members of a union. The employees, however, are no longer happy with the union's performance and they would like to decertify the union from their representation. Who will decertify the union in this instance?

Gary is an HR Professional for his organization that has several federal contracts of $100,000 or more. His organization, as required by VEVRAA, files what form by September 30 each year, which provides the details of the veterans employed by the federal contractor?

Which of the following is a legal term that describes an action that injures someone?

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Exam 3: Senior Professional in Human Resources

Which of the following refers to the ability of a team to share and build upon their ideas without holding anything back?

Which of the following ensures that the product or service meets acceptable standards?

What common law term best describes an employee's obligation to act with reasonable care and skill for the employer?

One aspect of organizational development is leadership development. According to Pano's model, there are five components needed to bridge the gap between management and leadership. Which of the following is not one of the five components of Pano's model of Leadership Development?

Strategic recruitment activities include all of the following except which one?

Your organization likes to use mediation rather than lawsuits to find amicable resolutions to issues and disputes. When mediation is required, there are several steps to the process. What step of the mediation process identifies alternative solutions to the problem?

Data integrity, employment practices liability insurance, OSHA, and workplace violence policies are all examples of which of the following HR functions?

As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the Regents of the University of California versus Bakke lawsuit primarily accomplish?

What is the difference between organizational culture and organizational climate?

Which of the following defines a list of jobs not suitable for children between the ages of 16 and 18?

The union rep has requested copies of all the incident reports filed during the last year. You are required to do what?

What is the purpose of a diversity initiative?

An organizational picket may lawfully take place when which of the following is true?

An effective safety and health-management plan does not include which of the following?

An organization has over 5,000 employees who are members of a union. The employees, however, are no longer happy with the union's performance and they would like to decertify the union from their representation. Who will decertify the union in this instance?

Gary is an HR Professional for his organization that has several federal contracts of $100,000 or more. His organization, as required by VEVRAA, files what form by September 30 each year, which provides the details of the veterans employed by the federal contractor?

Which of the following is a legal term that describes an action that injures someone?

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Professional in Human Resources

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