Question 1

Not so long ago, many workers were seriously affected through contact with asbestos in workplaces. What is this an example of?

Accepted Answer

A)  occupational illnesses 
B)  occupational injuries 
C)  management negligence 
D)  industrial diseases 
A)  occupational illnesses 
B)  occupational injuries 
C)  management negligence 
D)  industrial diseases

Question 2

Scenario 12.1
Safe Haven is a daycare facility that caters to teenagers and adults with severe disabilities. Employees with Safe Haven get extensive training on how to keep their clients relaxed, stress free, and happy, but the training does not take into consideration how stressful the job is on employees. Recently, there has been an increase in turnover, and employees who do stay for some time tend to take more time off than normal. Even when they return to work, they seem uptight and stressed out. The HR manager wants to design some programs that can assist these employees in dealing with the stress that is inherent with this type of work.
-Refer to Scenario 12.1. If Safe Haven wants to design workshops to help its employees deal with the negative effect of job-related stress, it could include instructions in all of the following EXCEPT which one?

Accepted Answer

A)  relaxation techniques 
B)  coping skills 
C)  off-the-job-training 
D)  listening skills 
A)  relaxation techniques 
B)  coping skills 
C)  off-the-job-training 
D)  listening skills

Question 3

Compare and contrast the two general types of stress. Include an example of each.

Accepted Answer

Distress is a negative type of stress ch

Question 4

Once informed by the employer of safety hazards or health regulations, it is the employee's responsibility to comply with occupational health and safety legislation.

Accepted Answer

A) True 
 B)False

Question 5

Stress that is harmful to some employees may be healthy for others.

Accepted Answer

A) True 
 B)False

Question 6

Under health and safety legislation, which of the following is NOT required of employers?

Accepted Answer

A)  take every reasonable precaution to guarantee worker safety 
B)  ensure that workers use or wear safety equipment, devices, or clothing 
C)  discipline employees who refuse to do work they believe is unsafe 
D)  inform their employees about health and safety requirements 
A)  take every reasonable precaution to guarantee worker safety 
B)  ensure that workers use or wear safety equipment, devices, or clothing 
C)  discipline employees who refuse to do work they believe is unsafe 
D)  inform their employees about health and safety requirements

Question 7

To minimize the negative effects of computer use, the monitor should be placed at an angle view, above the user's line of sight.

Accepted Answer

A) True 
 B)False

Question 8

List and describe techniques for coping with stress.

Accepted Answer

In recognizing the need for reducing str

Question 9

The emphasis in workers' compensation has been shifting to creating safer workplaces.

Accepted Answer

A) True 
 B)False

Question 10

Nurses are victims of violence at a rate that is 16 times higher than other service workers.

Accepted Answer

A) True 
 B)False

Question 11

It is the supervisor's duty to ensure that workers use or wear safety equipment, devices, or clothing.

Accepted Answer

A) True 
 B)False

Question 12

Management is encouraged to involve employees in safety programs. Which of the following is NOT a way that employees should be involved?

Accepted Answer

A)  jointly setting safety standards 
B)  participating in safety training 
C)  developing safety legislation 
D)  establishing safety incentives and rewards 
A)  jointly setting safety standards 
B)  participating in safety training 
C)  developing safety legislation 
D)  establishing safety incentives and rewards

Question 13

What is the key role for the supervisor with respect to safety?

Accepted Answer

A)  to administer employee disciplinary procedures 
B)  to communicate to an employee the need to work safely 
C)  to observe employee behaviour on-the-job 
D)  to monitor actions of supervisors 
A)  to administer employee disciplinary procedures 
B)  to communicate to an employee the need to work safely 
C)  to observe employee behaviour on-the-job 
D)  to monitor actions of supervisors

Question 14

If an injured employee has been off work for six months, that person has only a 20 percent chance of returning.

Accepted Answer

A) True 
 B)False

Question 15

An employee has been diagnosed with depression and possible mental illness. Her manager has organized professional counselling for her as part of the organizational response to her problems. This counselling is most likely a form of which of the following?

Accepted Answer

A)  a new reward system 
B)  an employee assistance program 
C)  a mental preparedness program 
D)  a crisis prevention program 
A)  a new reward system 
B)  an employee assistance program 
C)  a mental preparedness program 
D)  a crisis prevention program

Question 16

Very few Canadian employers have a formal safety program.

Accepted Answer

A) True 
 B)False

Question 17

Omar works as a supervisor with responsibility for discipline in the workplace; Cindy works as an attendant for a parking garage; Devi works as an IT programmer at a bank; and Lee works as a nurse in a hospital. Who is the LEAST likely to be at risk for workplace violence?

Accepted Answer

A)  Lee 
B)  Cindy 
C)  Omar 
D)  Devi 
A)  Lee 
B)  Cindy 
C)  Omar 
D)  Devi

Question 18

Mary is beginning to sense a loss of security and adequacy in her work at ABC Inc. What is it that she is beginning to experience?

Accepted Answer

A)  cumulative trauma disorders 
B)  distress 
C)  eustress 
D)  dysfunctional adaptation 
A)  cumulative trauma disorders 
B)  distress 
C)  eustress 
D)  dysfunctional adaptation

Question 19

Tom Jones was recently injured on the job at ABC Steel Factory. Whose responsibility is it to report the accident to the Workers' Compensation Board?

Accepted Answer

A)  Tom Jones himself 
B)  Tom Jones's coworkers 
C)  the government's safety officer 
D)  ABC Steel Factory 
A)  Tom Jones himself 
B)  Tom Jones's coworkers 
C)  the government's safety officer 
D)  ABC Steel Factory

Question 20

Assume that you are a new manager at a manufacturing plant. On your first day, you are on the factory floor and notice one employee verbally abusing another; a fight was imminent. Which of the following would NOT be a wise strategy for you to follow?

Accepted Answer

A)  try to separate the individuals and ask them to see you individually in private 
B)  remain calm 
C)  publicly ask the aggressor to back down, as this would help with developing your authority in the workplace 
D)  listen and be nonjudgmental 
A)  try to separate the individuals and ask them to see you individually in private 
B)  remain calm 
C)  publicly ask the aggressor to back down, as this would help with developing your authority in the workplace 
D)  listen and be nonjudgmental

Not so long ago, many workers were seriously affected through contact with asbestos in workplaces. What is this an example of?

Compare and contrast the two general types of stress. Include an example of each.

Once informed by the employer of safety hazards or health regulations, it is the employee's responsibility to comply with occupational health and safety legislation.

Stress that is harmful to some employees may be healthy for others.

Under health and safety legislation, which of the following is NOT required of employers?

To minimize the negative effects of computer use, the monitor should be placed at an angle view, above the user's line of sight.

List and describe techniques for coping with stress.

The emphasis in workers' compensation has been shifting to creating safer workplaces.

Nurses are victims of violence at a rate that is 16 times higher than other service workers.

It is the supervisor's duty to ensure that workers use or wear safety equipment, devices, or clothing.

Management is encouraged to involve employees in safety programs. Which of the following is NOT a way that employees should be involved?

What is the key role for the supervisor with respect to safety?

If an injured employee has been off work for six months, that person has only a 20 percent chance of returning.

An employee has been diagnosed with depression and possible mental illness. Her manager has organized professional counselling for her as part of the organizational response to her problems. This counselling is most likely a form of which of the following?

Very few Canadian employers have a formal safety program.

Omar works as a supervisor with responsibility for discipline in the workplace; Cindy works as an attendant for a parking garage; Devi works as an IT programmer at a bank; and Lee works as a nurse in a hospital. Who is the LEAST likely to be at risk for workplace violence?

Mary is beginning to sense a loss of security and adequacy in her work at ABC Inc. What is it that she is beginning to experience?

Tom Jones was recently injured on the job at ABC Steel Factory. Whose responsibility is it to report the accident to the Workers' Compensation Board?

Assume that you are a new manager at a manufacturing plant. On your first day, you are on the factory floor and notice one employee verbally abusing another; a fight was imminent. Which of the following would NOT be a wise strategy for you to follow?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Branding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

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Exam 12: Promoting Safety and Health

Not so long ago, many workers were seriously affected through contact with asbestos in workplaces. What is this an example of?

Compare and contrast the two general types of stress. Include an example of each.

Once informed by the employer of safety hazards or health regulations, it is the employee's responsibility to comply with occupational health and safety legislation.

Stress that is harmful to some employees may be healthy for others.

Under health and safety legislation, which of the following is NOT required of employers?

To minimize the negative effects of computer use, the monitor should be placed at an angle view, above the user's line of sight.

List and describe techniques for coping with stress.

The emphasis in workers' compensation has been shifting to creating safer workplaces.

Nurses are victims of violence at a rate that is 16 times higher than other service workers.

It is the supervisor's duty to ensure that workers use or wear safety equipment, devices, or clothing.

Management is encouraged to involve employees in safety programs. Which of the following is NOT a way that employees should be involved?

What is the key role for the supervisor with respect to safety?

If an injured employee has been off work for six months, that person has only a 20 percent chance of returning.

An employee has been diagnosed with depression and possible mental illness. Her manager has organized professional counselling for her as part of the organizational response to her problems. This counselling is most likely a form of which of the following?

Very few Canadian employers have a formal safety program.

Omar works as a supervisor with responsibility for discipline in the workplace; Cindy works as an attendant for a parking garage; Devi works as an IT programmer at a bank; and Lee works as a nurse in a hospital. Who is the LEAST likely to be at risk for workplace violence?

Mary is beginning to sense a loss of security and adequacy in her work at ABC Inc. What is it that she is beginning to experience?

Tom Jones was recently injured on the job at ABC Steel Factory. Whose responsibility is it to report the accident to the Workers' Compensation Board?

Assume that you are a new manager at a manufacturing plant. On your first day, you are on the factory floor and notice one employee verbally abusing another; a fight was imminent. Which of the following would NOT be a wise strategy for you to follow?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Branding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters