Question 1

Which statement best reflects the current view on the efficacy of offshoring as a cost reduction measure?

Accepted Answer

A)  While organizations can save with this practice, hidden costs, such as productivity loss during the transition, can chew up much of the financial gains. 
B)  The practice of offshoring has been one of the most positive HR trends of the last ten years. 
C)  The continuous shifting of global economies makes offshoring a necessary function for organizations to survive. 
D)  Offshoring only works if top managers begin early in the process to plan their key strategies, such as alternative talent pools and workforce training. 
A)  While organizations can save with this practice, hidden costs, such as productivity loss during the transition, can chew up much of the financial gains. 
B)  The practice of offshoring has been one of the most positive HR trends of the last ten years. 
C)  The continuous shifting of global economies makes offshoring a necessary function for organizations to survive. 
D)  Offshoring only works if top managers begin early in the process to plan their key strategies, such as alternative talent pools and workforce training.

Question 2

According to a survey by the Human Resource Planning Society, what percentage of responding companies believed that their HR groups play a key role in developing human capital?

Accepted Answer

A)  20 percent 
B)  65 percent 
C)  50 percent 
D)  40 percent 
A)  20 percent 
B)  65 percent 
C)  50 percent 
D)  40 percent

Question 3

Which of the following is an example of corporate social responsibility?

Accepted Answer

A)  providing speed-reading courses for front-line staff to improve their abilities in absorbing new information 
B)  sharing knowledge freely throughout the organization to improve employee efficiency and workflow 
C)  installing noise-reduction baffling in plants to decrease anticipated community complaints 
D)  providing career counselling to outsourced employees to increase their ability to find work 
A)  providing speed-reading courses for front-line staff to improve their abilities in absorbing new information 
B)  sharing knowledge freely throughout the organization to improve employee efficiency and workflow 
C)  installing noise-reduction baffling in plants to decrease anticipated community complaints 
D)  providing career counselling to outsourced employees to increase their ability to find work

Question 4

What is the term for the method of containing costs that allows firms to maintain working relationships while shifting administrative costs to another firm?

Accepted Answer

A)  outsourcing 
B)  employee leasing 
C)  gainsourcing 
D)  professional employer organization 
A)  outsourcing 
B)  employee leasing 
C)  gainsourcing 
D)  professional employer organization

Question 5

What is the first step for HR personnel in choosing an HRIS?

Accepted Answer

A)  evaluate the most time-consuming tasks 
B)  examine the user-friendliness of the software 
C)  calculate the cost savings in using an HRIS 
D)  calculate the time required to train the HR staff 
A)  evaluate the most time-consuming tasks 
B)  examine the user-friendliness of the software 
C)  calculate the cost savings in using an HRIS 
D)  calculate the time required to train the HR staff

Question 6

Employee productivity is the result of a combination of employees' abilities, motivation, and work environment, and the technology they have to work with.

Accepted Answer

A) True 
 B)False

Question 7

What is one responsibility of the human resources manager?

Accepted Answer

A)  giving advice and counsel 
B)  balancing the organization's accounts 
C)  ensuring the credit rating of the organization 
D)  securing new markets 
A)  giving advice and counsel 
B)  balancing the organization's accounts 
C)  ensuring the credit rating of the organization 
D)  securing new markets

Question 8

One of the responsibilities of HR managers is to provide advice and counsel to line managers.

Accepted Answer

A) True 
 B)False

Question 9

The changing nature of the HR manager's role is increasingly focused on which of the following?

Accepted Answer

A)  policy formulation 
B)  international issues 
C)  basic services like selection, but also policy development, employee advocacy, and advice 
D)  privacy issues, global management issues, HR planning, and downsizing issues 
A)  policy formulation 
B)  international issues 
C)  basic services like selection, but also policy development, employee advocacy, and advice 
D)  privacy issues, global management issues, HR planning, and downsizing issues

Question 10

Employees and the public at large are demanding that employers demonstrate greater social responsibility.

Accepted Answer

A) True 
 B)False

Question 11

Which statement best describes the relationship among gender, education, and pay?

Accepted Answer

A)  Women generally earn less than men do; however, when they have an advanced degree they earn the same amount as men. 
B)  Men and women generally earn the same amount except when neither group has any higher education. 
C)  Women consistently and in every category earn less than men with an equivalent amount of education. 
D)  Men with a university degree earn approximately the same as women with an advanced degree. 
A)  Women generally earn less than men do; however, when they have an advanced degree they earn the same amount as men. 
B)  Men and women generally earn the same amount except when neither group has any higher education. 
C)  Women consistently and in every category earn less than men with an equivalent amount of education. 
D)  Men with a university degree earn approximately the same as women with an advanced degree.

Question 12

Outsourcing is positively related to improving key competencies of the firm.

Accepted Answer

A) True 
 B)False

Question 13

Women are heavily concentrated in managerial occupations.

Accepted Answer

A) True 
 B)False

Question 14

Scenario 1.1
Canada Proud is a small food processing company located in northern British Columbia. Recently, it has faced pressures from competitors who have been able to produce similar products cheaper. The owners of Canada Proud are looking into the possibility of starting a branch of the company in Mexico. Trade agreements among countries around the globe help companies like Canada Proud in becoming globally competitive. However, the company is aware that there may be opposition to such a move, especially if it affects the future viability of its current operations.
-Refer to Scenario 1.1. How can setting up a branch in Mexico affect the future viability of Canada Proud's current operations?

Accepted Answer

A)  Trade agreements do not allow companies to run exactly the same operations in two countries. 
B)  Public pressure in Canada would force the closure of the current operations. 
C)  The cost advantages in Mexico may lead the company to close its operations in British Columbia. 
D)  The pressure to manage more than one set of operations is always too much for a single company. 
A)  Trade agreements do not allow companies to run exactly the same operations in two countries. 
B)  Public pressure in Canada would force the closure of the current operations. 
C)  The cost advantages in Mexico may lead the company to close its operations in British Columbia. 
D)  The pressure to manage more than one set of operations is always too much for a single company.

Question 15

Currently, the percentage of women in the labour force is 35 percent.

Accepted Answer

A) True 
 B)False

Question 16

Almost all Canadian employers have engaged in some type of downsizing.

Accepted Answer

A) True 
 B)False

Question 17

A Human Resource Information System (HRIS)provides current and accurate data for control and decision making by managers.

Accepted Answer

A) True 
 B)False

Question 18

"Layoffs improve efficiency and lower costs." How would you best describe this statement?

Accepted Answer

A)  It's true. Smart cost reductions save companies in trouble. 
B)  It's false, although downsizing was highly regarded at first. 
C)  It's false. Downsizing does not have positive benefits for the organization. 
D)  It's true, but only for some organizations; others do better by offering a strong commitment to job security. 
A)  It's true. Smart cost reductions save companies in trouble. 
B)  It's false, although downsizing was highly regarded at first. 
C)  It's false. Downsizing does not have positive benefits for the organization. 
D)  It's true, but only for some organizations; others do better by offering a strong commitment to job security.

Question 19

Which of the following groups is responsible for building an organization's skilled and motivated workforce?

Accepted Answer

A)  HR managers 
B)  line managers 
C)  HR and line managers 
D)  department managers 
A)  HR managers 
B)  line managers 
C)  HR and line managers 
D)  department managers

Question 20

To build human capital in organizations, managers should rely upon staffing programs that focus on which of the following?

Accepted Answer

A)  identifying and hiring cheap sources of qualified labour in order to fill front-line positions quickly 
B)  identifying and hiring the best and brightest without regard to cost 
C)  identifying college graduates with the requisite skills who can be promoted to management positions quickly 
D)  identifying and hiring individuals with highly specialized skills who can train others in the organization 
A)  identifying and hiring cheap sources of qualified labour in order to fill front-line positions quickly 
B)  identifying and hiring the best and brightest without regard to cost 
C)  identifying college graduates with the requisite skills who can be promoted to management positions quickly 
D)  identifying and hiring individuals with highly specialized skills who can train others in the organization

Which statement best reflects the current view on the efficacy of offshoring as a cost reduction measure?

According to a survey by the Human Resource Planning Society, what percentage of responding companies believed that their HR groups play a key role in developing human capital?

Which of the following is an example of corporate social responsibility?

What is the term for the method of containing costs that allows firms to maintain working relationships while shifting administrative costs to another firm?

What is the first step for HR personnel in choosing an HRIS?

Employee productivity is the result of a combination of employees' abilities, motivation, and work environment, and the technology they have to work with.

What is one responsibility of the human resources manager?

One of the responsibilities of HR managers is to provide advice and counsel to line managers.

The changing nature of the HR manager's role is increasingly focused on which of the following?

Employees and the public at large are demanding that employers demonstrate greater social responsibility.

Which statement best describes the relationship among gender, education, and pay?

Outsourcing is positively related to improving key competencies of the firm.

Women are heavily concentrated in managerial occupations.

Currently, the percentage of women in the labour force is 35 percent.

Almost all Canadian employers have engaged in some type of downsizing.

A Human Resource Information System (HRIS)provides current and accurate data for control and decision making by managers.

"Layoffs improve efficiency and lower costs." How would you best describe this statement?

Which of the following groups is responsible for building an organization's skilled and motivated workforce?

To build human capital in organizations, managers should rely upon staffing programs that focus on which of the following?

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Branding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 1: The World of Human Resources Management

Which statement best reflects the current view on the efficacy of offshoring as a cost reduction measure?

According to a survey by the Human Resource Planning Society, what percentage of responding companies believed that their HR groups play a key role in developing human capital?

Which of the following is an example of corporate social responsibility?

What is the term for the method of containing costs that allows firms to maintain working relationships while shifting administrative costs to another firm?

What is the first step for HR personnel in choosing an HRIS?

Employee productivity is the result of a combination of employees' abilities, motivation, and work environment, and the technology they have to work with.

What is one responsibility of the human resources manager?

One of the responsibilities of HR managers is to provide advice and counsel to line managers.

The changing nature of the HR manager's role is increasingly focused on which of the following?

Employees and the public at large are demanding that employers demonstrate greater social responsibility.

Which statement best describes the relationship among gender, education, and pay?

Outsourcing is positively related to improving key competencies of the firm.

Women are heavily concentrated in managerial occupations.

Currently, the percentage of women in the labour force is 35 percent.

Almost all Canadian employers have engaged in some type of downsizing.

A Human Resource Information System (HRIS)provides current and accurate data for control and decision making by managers.

"Layoffs improve efficiency and lower costs." How would you best describe this statement?

Which of the following groups is responsible for building an organization's skilled and motivated workforce?

To build human capital in organizations, managers should rely upon staffing programs that focus on which of the following?

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Branding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters