Question 1

In general, many companies are realizing diminished demand for "touch labour" and an increasing demand for "knowledge workers."

Accepted Answer

A) True 
 B)False

Question 2

The extent to which organizations are successful in focusing on internal management issues often separates the winners from the losers in today's competitive world.

Accepted Answer

A) True 
 B)False

Question 3

Why are managers most concerned that the expertise of employees will be rapidly drained from their companies?

Accepted Answer

A)  because recruitment of lower-skilled immigrant workers is increasing 
B)  because large proportions of some workforces are nearing retirement 
C)  because generation nexus is thus far not demonstrating a dedication to training and education 
D)  because of the increase of uneducated women entering the workforce 
A)  because recruitment of lower-skilled immigrant workers is increasing 
B)  because large proportions of some workforces are nearing retirement 
C)  because generation nexus is thus far not demonstrating a dedication to training and education 
D)  because of the increase of uneducated women entering the workforce

Question 4

Managers in general and HR managers in particular should be concerned with the makeup and expectations of their employees.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following best captures the list of modern social issues in HRM?

Accepted Answer

A)  changing work structures, attitudes toward work and family, and increasing labour costs 
B)  corporate social responsibility, organizational citizenship behaviour, and changing work structures 
C)  changing demographics, increasing labour costs, and global economic pressures 
D)  changing demographics, employer/employee rights, and attitudes toward work and family 
A)  changing work structures, attitudes toward work and family, and increasing labour costs 
B)  corporate social responsibility, organizational citizenship behaviour, and changing work structures 
C)  changing demographics, increasing labour costs, and global economic pressures 
D)  changing demographics, employer/employee rights, and attitudes toward work and family

Question 6

Employee motivation, teamwork, corporate culture, employee education, performance management, and rewards are the six aspects in the quality improvement program known as "Six Sigma."

Accepted Answer

A) True 
 B)False

Question 7

What is NOT an approach used by organizations to try to lower labour costs?

Accepted Answer

A)  productivity enhancements 
B)  outsourcing 
C)  employee leasing 
D)  employee development 
A)  productivity enhancements 
B)  outsourcing 
C)  employee leasing 
D)  employee development

Question 8

An HR manager is typically expected to function as an in-house consultant to supervisors, managers, and executives.

Accepted Answer

A) True 
 B)False

Question 9

One of the roles of HR managers is to act as employee advocates despite their positions as managers.

Accepted Answer

A) True 
 B)False

Question 10

What is an example of an important impact of information technology on HRM?

Accepted Answer

A)  Paper waste from employee files is drastically decreased. 
B)  Many HR functions can now be considered "self-serve." 
C)  Employee recording of all types is carried out much faster. 
D)  Convenience in general has increased. 
A)  Paper waste from employee files is drastically decreased. 
B)  Many HR functions can now be considered "self-serve." 
C)  Employee recording of all types is carried out much faster. 
D)  Convenience in general has increased.

Question 11

Family-friendly companies may risk alienating those employees who cannot utilize benefits provided.

Accepted Answer

A) True 
 B)False

Question 12

Because HR managers function in an advisory role, they are responsible for issuing policy revisions and implementing them.

Accepted Answer

A) True 
 B)False

Question 13

What is a major strength of employee leasing?

Accepted Answer

A)  With employee leasing, the PEO can manage employee issues. 
B)  With employee leasing, the PEO allows organizations to increase their productivity. 
C)  Employee leasing allows organizations to offer better job security through the strength of the PEO. 
D)  Employee leasing shifts employment costs to the PEO. 
A)  With employee leasing, the PEO can manage employee issues. 
B)  With employee leasing, the PEO allows organizations to increase their productivity. 
C)  Employee leasing allows organizations to offer better job security through the strength of the PEO. 
D)  Employee leasing shifts employment costs to the PEO.

Question 14

To successfully manage change, organizations, particularly in fast-growing industries, should wait to see how external forces impact performance, and then develop a plan to react to those changes.

Accepted Answer

A) True 
 B)False

Question 15

An important hidden cost of layoffs is a loss of institutional memory and trust in management.

Accepted Answer

A) True 
 B)False

Question 16

Employee leasing shifts administrative costs from the company to a professional employer organization.

Accepted Answer

A) True 
 B)False

Question 17

What are the six competitive challenges facing human resources management departments?

Accepted Answer

The six competitive challenges facing hu

Question 18

To achieve sustainable competitive advantage through people, an organization's employees' skills, knowledge, and abilities must be widely available in the labour market.

Accepted Answer

A) True 
 B)False

Question 19

The introduction of advanced technology tends to increase the number of jobs that require basic skills.

Accepted Answer

A) True 
 B)False

Question 20

Reengineering often requires that managers start from scratch in rethinking all of the following EXCEPT which one?

Accepted Answer

A)  how work should be done 
B)  how technology and people should interact 
C)  how the entire organization should be structured 
D)  how organizations should compete 
A)  how work should be done 
B)  how technology and people should interact 
C)  how the entire organization should be structured 
D)  how organizations should compete

In general, many companies are realizing diminished demand for "touch labour" and an increasing demand for "knowledge workers."

The extent to which organizations are successful in focusing on internal management issues often separates the winners from the losers in today's competitive world.

Why are managers most concerned that the expertise of employees will be rapidly drained from their companies?

Managers in general and HR managers in particular should be concerned with the makeup and expectations of their employees.

Which of the following best captures the list of modern social issues in HRM?

Employee motivation, teamwork, corporate culture, employee education, performance management, and rewards are the six aspects in the quality improvement program known as "Six Sigma."

What is NOT an approach used by organizations to try to lower labour costs?

An HR manager is typically expected to function as an in-house consultant to supervisors, managers, and executives.

One of the roles of HR managers is to act as employee advocates despite their positions as managers.

What is an example of an important impact of information technology on HRM?

Family-friendly companies may risk alienating those employees who cannot utilize benefits provided.

Because HR managers function in an advisory role, they are responsible for issuing policy revisions and implementing them.

What is a major strength of employee leasing?

To successfully manage change, organizations, particularly in fast-growing industries, should wait to see how external forces impact performance, and then develop a plan to react to those changes.

An important hidden cost of layoffs is a loss of institutional memory and trust in management.

Employee leasing shifts administrative costs from the company to a professional employer organization.

What are the six competitive challenges facing human resources management departments?

To achieve sustainable competitive advantage through people, an organization's employees' skills, knowledge, and abilities must be widely available in the labour market.

The introduction of advanced technology tends to increase the number of jobs that require basic skills.

Reengineering often requires that managers start from scratch in rethinking all of the following EXCEPT which one?

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Branding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 1: The World of Human Resources Management

In general, many companies are realizing diminished demand for "touch labour" and an increasing demand for "knowledge workers."

The extent to which organizations are successful in focusing on internal management issues often separates the winners from the losers in today's competitive world.

Why are managers most concerned that the expertise of employees will be rapidly drained from their companies?

Managers in general and HR managers in particular should be concerned with the makeup and expectations of their employees.

Which of the following best captures the list of modern social issues in HRM?

Employee motivation, teamwork, corporate culture, employee education, performance management, and rewards are the six aspects in the quality improvement program known as "Six Sigma."

What is NOT an approach used by organizations to try to lower labour costs?

An HR manager is typically expected to function as an in-house consultant to supervisors, managers, and executives.

One of the roles of HR managers is to act as employee advocates despite their positions as managers.

What is an example of an important impact of information technology on HRM?

Family-friendly companies may risk alienating those employees who cannot utilize benefits provided.

Because HR managers function in an advisory role, they are responsible for issuing policy revisions and implementing them.

What is a major strength of employee leasing?

To successfully manage change, organizations, particularly in fast-growing industries, should wait to see how external forces impact performance, and then develop a plan to react to those changes.

An important hidden cost of layoffs is a loss of institutional memory and trust in management.

Employee leasing shifts administrative costs from the company to a professional employer organization.

What are the six competitive challenges facing human resources management departments?

To achieve sustainable competitive advantage through people, an organization's employees' skills, knowledge, and abilities must be widely available in the labour market.

The introduction of advanced technology tends to increase the number of jobs that require basic skills.

Reengineering often requires that managers start from scratch in rethinking all of the following EXCEPT which one?

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Branding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters