Question 1

________ is the essence of SM relationships.

Accepted Answer

A) User-generated content 
B) Social capital 
C) Human capital 
D) Cultural values 
A) User-generated content 
B) Social capital 
C) Human capital 
D) Cultural values

Question 2

Defenders-of-belief communities facilitate activities like ________.

Accepted Answer

A) customer service 
B) manufacturing and operations 
C) inbound logistics 
D) sales and marketing 
A) customer service 
B) manufacturing and operations 
C) inbound logistics 
D) sales and marketing

Question 3

Social media sponsors are the companies that operate the SM sites.

Accepted Answer

A) True 
 B)False

Question 4

Social media ________ are companies and other organizations that choose to support a presence on one or more SM sites.

Accepted Answer

A) application providers 
B) sponsors 
C) blogs 
D) users 
A) application providers 
B) sponsors 
C) blogs 
D) users

Question 5

A characteristic of Web 2.0 is that the value of a Web site increases ________.

Accepted Answer

A) over time 
B) in a linear fashion 
C) with the number of users 
D) as the amount of capital invested in it increases 
A) over time 
B) in a linear fashion 
C) with the number of users 
D) as the amount of capital invested in it increases

Question 6

Which of the following activities would seekers of the truth facilitate?

Accepted Answer

A) human resources 
B) operations 
C) marketing 
D) sales 
A) human resources 
B) operations 
C) marketing 
D) sales

Question 7

________ is data and responses to data that are contributed by users and SM sponsors.

Accepted Answer

A) Networking data 
B) Content data 
C) Connection data 
D) User-generated data 
A) Networking data 
B) Content data 
C) Connection data 
D) User-generated data

Question 8

________ is the dynamic social media process of employing users to participate in product design or product redesign.

Accepted Answer

A) Crowdsourcing 
B) Blogging 
C) Publishing 
D) Tweeting 
A) Crowdsourcing 
B) Blogging 
C) Publishing 
D) Tweeting

Question 9

According to Gossieaux and Moran, ________ share a common desire to learn something, solve a problem, or make something happen.

Accepted Answer

A) defenders of belief 
B) advocates of philosophy 
C) supporters of fidelity 
D) seekers of the truth 
A) defenders of belief 
B) advocates of philosophy 
C) supporters of fidelity 
D) seekers of the truth

Question 10

Defenders of belief are communities that share a common belief and form their hive around that belief.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements is true of defenders-of-belief communities?

Accepted Answer

A) They are open to changing their belief when confronted with contrary evidence. 
B) They are very effective for activities that involve innovation or problem solving. 
C) They are useful in customer service activities. 
D) They seek conformity and want to convince others of the wisdom of their belief. 
A) They are open to changing their belief when confronted with contrary evidence. 
B) They are very effective for activities that involve innovation or problem solving. 
C) They are useful in customer service activities. 
D) They seek conformity and want to convince others of the wisdom of their belief.

Question 12

A(n)________ organization is an organization that uses social media to transform its interactions with customers, employees, and partners into mutually satisfying relationships with them and their communities.

Accepted Answer

A) social capitalistic 
B) hypersocial 
C) employee-centric 
D) commercial media 
A) social capitalistic 
B) hypersocial 
C) employee-centric 
D) commercial media

Question 13

Most SM applications earn revenue ________.

Accepted Answer

A) by selling the license to their applications 
B) through merchandising 
C) through a type of advertising model 
D) through viral marketing 
A) by selling the license to their applications 
B) through merchandising 
C) through a type of advertising model 
D) through viral marketing

Question 14

Emergence in the context of management means loss of control of ________.

Accepted Answer

A) finances 
B) customers 
C) sales 
D) employees 
A) finances 
B) customers 
C) sales 
D) employees

Question 15

SM sponsors contribute to the site via browsers or by using specialized sponsor applications provided by the SM application provider.

Accepted Answer

A) True 
 B)False

Question 16

How should organizations respond to social networking problems? Which one of them is a dangerous approach and why?

Accepted Answer

Organizations may respond to social netw

Question 17

The first step that any hypersocial organization should take is to develop and publicize a(n)________ policy.

Accepted Answer

A) foreign 
B) insurance 
C) corporate responsibility 
D) social media 
A) foreign 
B) insurance 
C) corporate responsibility 
D) social media

Question 18

List the major risks for businesses that indulge in commercial applications of social networking.Discuss any one of them briefly.

Accepted Answer

Some of the major risks are:
•Junk and c

Question 19

According to Nan Lin, which of the following types of capital adds value through information, influence, and personal reinforcement?

Accepted Answer

A) social capital 
B) human capital 
C) industrial capital 
D) mechanical capital 
A) social capital 
B) human capital 
C) industrial capital 
D) mechanical capital

Question 20

Web 2.0 encourages ________, which occur when the output from two or more Web sites is combined into a single user experience.

Accepted Answer

A) viral hooks 
B) mashups 
C) conversion rates 
D) fixed interfaces 
A) viral hooks 
B) mashups 
C) conversion rates 
D) fixed interfaces

________ is the essence of SM relationships.

Defenders-of-belief communities facilitate activities like ________.

Social media sponsors are the companies that operate the SM sites.

Social media ________ are companies and other organizations that choose to support a presence on one or more SM sites.

A characteristic of Web 2.0 is that the value of a Web site increases ________.

Which of the following activities would seekers of the truth facilitate?

________ is data and responses to data that are contributed by users and SM sponsors.

________ is the dynamic social media process of employing users to participate in product design or product redesign.

According to Gossieaux and Moran, ________ share a common desire to learn something, solve a problem, or make something happen.

Defenders of belief are communities that share a common belief and form their hive around that belief.

Which of the following statements is true of defenders-of-belief communities?

A(n)________ organization is an organization that uses social media to transform its interactions with customers, employees, and partners into mutually satisfying relationships with them and their communities.

Most SM applications earn revenue ________.

Emergence in the context of management means loss of control of ________.

SM sponsors contribute to the site via browsers or by using specialized sponsor applications provided by the SM application provider.

How should organizations respond to social networking problems? Which one of them is a dangerous approach and why?

The first step that any hypersocial organization should take is to develop and publicize a(n)________ policy.

List the major risks for businesses that indulge in commercial applications of social networking.Discuss any one of them briefly.

According to Nan Lin, which of the following types of capital adds value through information, influence, and personal reinforcement?

Web 2.0 encourages ________, which occur when the output from two or more Web sites is combined into a single user experience.

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware and Software

Database Processing

Data Communication and the Cloud

Processes, Organizations, and Information Systems

Business Intelligence Systems

Development Processes

Information Systems Management

Information Security Management

The International Dimension

Filters

Exam 8: Social Media Information Systems

________ is the essence of SM relationships.

Defenders-of-belief communities facilitate activities like ________.

Social media sponsors are the companies that operate the SM sites.

Social media ________ are companies and other organizations that choose to support a presence on one or more SM sites.

A characteristic of Web 2.0 is that the value of a Web site increases ________.

Which of the following activities would seekers of the truth facilitate?

________ is data and responses to data that are contributed by users and SM sponsors.

________ is the dynamic social media process of employing users to participate in product design or product redesign.

According to Gossieaux and Moran, ________ share a common desire to learn something, solve a problem, or make something happen.

Defenders of belief are communities that share a common belief and form their hive around that belief.

Which of the following statements is true of defenders-of-belief communities?

A(n)________ organization is an organization that uses social media to transform its interactions with customers, employees, and partners into mutually satisfying relationships with them and their communities.

Most SM applications earn revenue ________.

Emergence in the context of management means loss of control of ________.

SM sponsors contribute to the site via browsers or by using specialized sponsor applications provided by the SM application provider.

How should organizations respond to social networking problems? Which one of them is a dangerous approach and why?

The first step that any hypersocial organization should take is to develop and publicize a(n)________ policy.

List the major risks for businesses that indulge in commercial applications of social networking.Discuss any one of them briefly.

According to Nan Lin, which of the following types of capital adds value through information, influence, and personal reinforcement?

Web 2.0 encourages ________, which occur when the output from two or more Web sites is combined into a single user experience.

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware and Software

Database Processing

Data Communication and the Cloud

Processes, Organizations, and Information Systems

Business Intelligence Systems

Development Processes

Information Systems Management

Information Security Management

The International Dimension

Filters