Question 1

Only social networking sites present user and responder content, but both Web sites and social networking applications store and process connection data.

Accepted Answer

A) True 
 B)False  False

Question 2

Responding to problematic content on social networking sites is best reserved for when ________.

Accepted Answer

A) the problematic content is truthful and legitimate 
B) the problematic content is obscene and contributed by crackpots 
C) the problematic content represents reasonable criticism of the organization's products or services 
D) the problematic content has caused the organization to do something positive as a result 
A) the problematic content is truthful and legitimate 
B) the problematic content is obscene and contributed by crackpots 
C) the problematic content represents reasonable criticism of the organization's products or services 
D) the problematic content has caused the organization to do something positive as a result D

Question 3

A ________ is content structure that has emerged from the processing of many user tags.

Accepted Answer

A) mashup 
B) taxonomy 
C) folksonomy 
D) microblog 
A) mashup 
B) taxonomy 
C) folksonomy 
D) microblog C

Question 4

________ is the application of social media to facilitate the cooperative work of people inside organizations.

Accepted Answer

A) Enterprise 2.0 
B) Enterprise resource planning 
C) Enterprise application integration 
D) Enterprise architecture 
A) Enterprise 2.0 
B) Enterprise resource planning 
C) Enterprise application integration 
D) Enterprise architecture

Question 5

Define social media and social media information systems.Name the three SMIS organizational roles.

Accepted Answer

Social media (SM)is the use of informati

Question 6

Enterprise 2.0 is the application of social media to facilitate the cooperative work of people inside organizations.

Accepted Answer

A) True 
 B)False

Question 7

Social CRM is a dynamic, SM-based CRM process.

Accepted Answer

A) True 
 B)False

Question 8

Define the three types of capitals listed in business literature.According to Nan Lin, how does social capital add value?

Accepted Answer

Business literature defines three types

Question 9

A(n)________ is an information system that supports the sharing of content among networks of users.

Accepted Answer

A) DSS 
B) SMIS 
C) ERP 
D) TPS 
A) DSS 
B) SMIS 
C) ERP 
D) TPS

Question 10

Before initiating a social networking presence, organizations must develop procedures for creating content, managing user responses, removing obsolete or objectionable content, and extracting value from content.

Accepted Answer

A) True 
 B)False

Question 11

Explain the nature of sensing in SEAMS activities.

Accepted Answer

Sensing involves two functions:(1)determ

Question 12

Defenders-of-belief communities provide better and faster problem solutions to complex supply chain problems.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is one of the main principles used by companies implementing Web 2.0 to attract viewers?

Accepted Answer

A) controlled releases 
B) fixed product value 
C) free content 
D) fixed interface 
A) controlled releases 
B) fixed product value 
C) free content 
D) fixed interface

Question 14

Content data differentiates SMIS from Web site applications.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is a risk associated with human resources using social media to form conclusions about candidate evaluation?

Accepted Answer

A) loss of privacy 
B) loss of control 
C) decrease in efficiency 
D) possibility of error 
A) loss of privacy 
B) loss of control 
C) decrease in efficiency 
D) possibility of error

Question 16

Seekers-of-the-truth communities facilitate activities like sales and marketing.

Accepted Answer

A) True 
 B)False

Question 17

A ________ is an inducement for passing the message along through the tiers.

Accepted Answer

A) motif 
B) viral hook 
C) folksonomy 
D) protocol 
A) motif 
B) viral hook 
C) folksonomy 
D) protocol

Question 18

Which of the following is true of the model of social media developed by Gossieaux and Moran?

Accepted Answer

A) It is an economic perspective on social media rather than a sociological one. 
B) It states that using social media to send messages that attempt to manage, influence, and control customers, employees, and partners is effective. 
C) It advocates the use of social media in an old-style, organization-centric manner. 
D) It advocates using social media to interact with customers, employees, and partners in a more humane, relationship-oriented way. 
A) It is an economic perspective on social media rather than a sociological one. 
B) It states that using social media to send messages that attempt to manage, influence, and control customers, employees, and partners is effective. 
C) It advocates the use of social media in an old-style, organization-centric manner. 
D) It advocates using social media to interact with customers, employees, and partners in a more humane, relationship-oriented way.

Question 19

Summarize Intel's guiding principles for SM policies.

Accepted Answer

Intel Corporation has pioneered open and

Question 20

Which of the following is a significant risk of using social media for inbound and outbound logistics?

Accepted Answer

A) loss of control 
B) loss of credibility 
C) loss of privacy 
D) loss of effectiveness 
A) loss of control 
B) loss of credibility 
C) loss of privacy 
D) loss of effectiveness

Only social networking sites present user and responder content, but both Web sites and social networking applications store and process connection data.

Responding to problematic content on social networking sites is best reserved for when ________.

A ________ is content structure that has emerged from the processing of many user tags.

________ is the application of social media to facilitate the cooperative work of people inside organizations.

Define social media and social media information systems.Name the three SMIS organizational roles.

Enterprise 2.0 is the application of social media to facilitate the cooperative work of people inside organizations.

Social CRM is a dynamic, SM-based CRM process.

Define the three types of capitals listed in business literature.According to Nan Lin, how does social capital add value?

A(n)________ is an information system that supports the sharing of content among networks of users.

Before initiating a social networking presence, organizations must develop procedures for creating content, managing user responses, removing obsolete or objectionable content, and extracting value from content.

Explain the nature of sensing in SEAMS activities.

Defenders-of-belief communities provide better and faster problem solutions to complex supply chain problems.

Which of the following is one of the main principles used by companies implementing Web 2.0 to attract viewers?

Content data differentiates SMIS from Web site applications.

Which of the following is a risk associated with human resources using social media to form conclusions about candidate evaluation?

Seekers-of-the-truth communities facilitate activities like sales and marketing.

A ________ is an inducement for passing the message along through the tiers.

Which of the following is true of the model of social media developed by Gossieaux and Moran?

Summarize Intel's guiding principles for SM policies.

Which of the following is a significant risk of using social media for inbound and outbound logistics?

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware and Software

Database Processing

Data Communication and the Cloud

Processes, Organizations, and Information Systems

Business Intelligence Systems

Development Processes

Information Systems Management

Information Security Management

The International Dimension

Filters

Exam 8: Social Media Information Systems

Only social networking sites present user and responder content, but both Web sites and social networking applications store and process connection data.

Responding to problematic content on social networking sites is best reserved for when ________.

A ________ is content structure that has emerged from the processing of many user tags.

________ is the application of social media to facilitate the cooperative work of people inside organizations.

Define social media and social media information systems.Name the three SMIS organizational roles.

Enterprise 2.0 is the application of social media to facilitate the cooperative work of people inside organizations.

Social CRM is a dynamic, SM-based CRM process.

Define the three types of capitals listed in business literature.According to Nan Lin, how does social capital add value?

A(n)________ is an information system that supports the sharing of content among networks of users.

Before initiating a social networking presence, organizations must develop procedures for creating content, managing user responses, removing obsolete or objectionable content, and extracting value from content.

Explain the nature of sensing in SEAMS activities.

Defenders-of-belief communities provide better and faster problem solutions to complex supply chain problems.

Which of the following is one of the main principles used by companies implementing Web 2.0 to attract viewers?

Content data differentiates SMIS from Web site applications.

Which of the following is a risk associated with human resources using social media to form conclusions about candidate evaluation?

Seekers-of-the-truth communities facilitate activities like sales and marketing.

A ________ is an inducement for passing the message along through the tiers.

Which of the following is true of the model of social media developed by Gossieaux and Moran?

Summarize Intel's guiding principles for SM policies.

Which of the following is a significant risk of using social media for inbound and outbound logistics?

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware and Software

Database Processing

Data Communication and the Cloud

Processes, Organizations, and Information Systems

Business Intelligence Systems

Development Processes

Information Systems Management

Information Security Management

The International Dimension

Filters