Question 1

According to Douglas McGregor,managers who conform to Theory X:

Accepted Answer

A)  believe that employees are not slackers,but are motivated to do their best and to work to their potential. 
B)  are more inclined to focus on participatory rather than command-and-control styles of leadership. 
C)  seek consensus and try to create an open atmosphere where employees are free to experiment and innovate. 
D)  tend to believe that employees are principally motivated by extrinsic rewards,especially compensation. 
A)  believe that employees are not slackers,but are motivated to do their best and to work to their potential. 
B)  are more inclined to focus on participatory rather than command-and-control styles of leadership. 
C)  seek consensus and try to create an open atmosphere where employees are free to experiment and innovate. 
D)  tend to believe that employees are principally motivated by extrinsic rewards,especially compensation. D

Question 2

Extinction is the idea that a behavior stops because it has ceased to be rewarded or punished.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following theories focuses on the process of using rewards or punishments to induce behaviors?

Accepted Answer

A)  Equity theory 
B)  Reinforcement theory 
C)  Acquired needs theory 
D)  Expectancy theory 
A)  Equity theory 
B)  Reinforcement theory 
C)  Acquired needs theory 
D)  Expectancy theory B

Question 4

Which of the following statements about the goal-setting theory is true?

Accepted Answer

A)  Tight deadlines for goal completion lead to a more rapid work pace. 
B)  Difficult goals often tend to direct attention toward goal-irrelevant activities. 
C)  Difficult goals generally lead to lesser effort,persistency,and focus. 
D)  Easily achievable goals are the significant motivators of performance. 
A)  Tight deadlines for goal completion lead to a more rapid work pace. 
B)  Difficult goals often tend to direct attention toward goal-irrelevant activities. 
C)  Difficult goals generally lead to lesser effort,persistency,and focus. 
D)  Easily achievable goals are the significant motivators of performance.

Question 5

According to Douglas McGregor,managers who conform to Theory Y:

Accepted Answer

A)  use fear,intimidation,and threats of punishment to drive motivation. 
B)  focus on participatory rather than command-and-control styles of leadership. 
C)  tend to believe that employees are principally motivated by extrinsic rewards. 
D)  believe that employees inherently dislike work and need to be constantly monitored. 
A)  use fear,intimidation,and threats of punishment to drive motivation. 
B)  focus on participatory rather than command-and-control styles of leadership. 
C)  tend to believe that employees are principally motivated by extrinsic rewards. 
D)  believe that employees inherently dislike work and need to be constantly monitored.

Question 6

In contrast to intrinsic motivation,extrinsic motivation is derived from aspects of "doing the job."

Accepted Answer

A) True 
 B)False

Question 7

The study of the incentives and needs that motivate people to perform in a certain way are called _____ theories of motivation.

Accepted Answer

A)  content 
B)  path-goal 
C)  reinforcement 
D)  process 
A)  content 
B)  path-goal 
C)  reinforcement 
D)  process

Question 8

According to Herzberg,fulfilling potential dissatisfiers causes people to become less dissatisfied.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following in an intrinsic reward?

Accepted Answer

A)  Recognition 
B)  Interesting task 
C)  Employee benefits 
D)  Incentives 
A)  Recognition 
B)  Interesting task 
C)  Employee benefits 
D)  Incentives

Question 10

Edwin,a top manager in a bureaucratic organization,often engages in persuading employees while making decisions and focuses more on his team and provides extra coaching to employees.He also maintains a good reputation both inside and outside the organization.Based on McClelland's acquired needs theory,it can be inferred that Edwin is an example of _____.

Accepted Answer

A)  a socialized power-oriented manager 
B)  an affiliation oriented manager 
C)  an achievement oriented manager 
D)  a relations-oriented manager 
A)  a socialized power-oriented manager 
B)  an affiliation oriented manager 
C)  an achievement oriented manager 
D)  a relations-oriented manager

Question 11

According to Douglas McGregor,managers who conform to Theory X tend to use a blend of extrinsic and intrinsic rewards to motivate employees.

Accepted Answer

A) True 
 B)False

Question 12

Identify the characteristics of managers who conform to Douglas McGregor's Theory Y.

Accepted Answer

Theory Y managers believe that employees

Question 13

Differentiate extrinsic and intrinsic rewards of motivation.Give examples.

Accepted Answer

Motivation that is derived from external

Question 14

The _____ theory,proposed by Abraham Maslow,states that individuals have multiple needs that must be fulfilled in a specific order to ensure the greatest level of satisfaction.

Accepted Answer

A)  acquired needs 
B)  hierarchy of needs 
C)  four-drive 
D)  two-factor 
A)  acquired needs 
B)  hierarchy of needs 
C)  four-drive 
D)  two-factor

Question 15

To fulfill employees' drive to defend,managers should:

Accepted Answer

A)  provide competitive salary and benefits. 
B)  value collaboration and teamwork. 
C)  increase transparency of all processes. 
D)  design jobs that have distinct roles in the organization. 
A)  provide competitive salary and benefits. 
B)  value collaboration and teamwork. 
C)  increase transparency of all processes. 
D)  design jobs that have distinct roles in the organization.

Question 16

Adam,a team lead,while assessing the performance of his team members,came to know that their performance is deteriorating day-by-day.In order to motivate them,Adam adopted the four-drive theory of motivation and differentiated good performers from average and poor performers.Moreover,he designed the reward system such that it was tied clearly to performance.From this scenario,it can be inferred that Adam tried to fulfill the employees' drive to:

Accepted Answer

A)  acquire. 
B)  bond. 
C)  comprehend. 
D)  defend. 
A)  acquire. 
B)  bond. 
C)  comprehend. 
D)  defend.

Question 17

Performance to outcome expectancy includes the evaluation of whether putting in effort will lead to commensurate performance.

Accepted Answer

A) True 
 B)False

Question 18

Of the three variables of expectancy theory,valence includes:

Accepted Answer

A)  the evaluation of whether the available outcomes are attractive to the employee. 
B)  the evaluation of whether putting in effort will lead to commensurate performance. 
C)  the evaluation of whether poor effort will lead to limited performance and rewards. 
D)  the evaluation of whether successful performance will lead to a desired reward. 
A)  the evaluation of whether the available outcomes are attractive to the employee. 
B)  the evaluation of whether putting in effort will lead to commensurate performance. 
C)  the evaluation of whether poor effort will lead to limited performance and rewards. 
D)  the evaluation of whether successful performance will lead to a desired reward.

Question 19

Which of the following statements about Maslow's hierarchy of needs theory is true?

Accepted Answer

A)  Job security and fringe benefits are considered belongingness needs in organizations. 
B)  Most people can easily arrive at the level of self-actualization. 
C)  Lower-order needs must be satisfied before higher-order needs can be addressed. 
D)  The second level in Maslow's hierarchy encompasses physiological needs. 
A)  Job security and fringe benefits are considered belongingness needs in organizations. 
B)  Most people can easily arrive at the level of self-actualization. 
C)  Lower-order needs must be satisfied before higher-order needs can be addressed. 
D)  The second level in Maslow's hierarchy encompasses physiological needs.

Question 20

Which of the following statements about the reinforcement theory is true?

Accepted Answer

A)  Negative reinforcements tend to decrease certain behaviors. 
B)  Successful organizations generally build employee engagement by focusing on punishment. 
C)  Ceasing to reward the behavior that was previously rewarded causes extinction. 
D)  Positive reinforcement involves removing an aversive condition in response to a desired behavior. 
A)  Negative reinforcements tend to decrease certain behaviors. 
B)  Successful organizations generally build employee engagement by focusing on punishment. 
C)  Ceasing to reward the behavior that was previously rewarded causes extinction. 
D)  Positive reinforcement involves removing an aversive condition in response to a desired behavior.

According to Douglas McGregor,managers who conform to Theory X:

Extinction is the idea that a behavior stops because it has ceased to be rewarded or punished.

Which of the following theories focuses on the process of using rewards or punishments to induce behaviors?

Which of the following statements about the goal-setting theory is true?

According to Douglas McGregor,managers who conform to Theory Y:

In contrast to intrinsic motivation,extrinsic motivation is derived from aspects of "doing the job."

The study of the incentives and needs that motivate people to perform in a certain way are called _____ theories of motivation.

According to Herzberg,fulfilling potential dissatisfiers causes people to become less dissatisfied.

Which of the following in an intrinsic reward?

According to Douglas McGregor,managers who conform to Theory X tend to use a blend of extrinsic and intrinsic rewards to motivate employees.

Identify the characteristics of managers who conform to Douglas McGregor's Theory Y.

Differentiate extrinsic and intrinsic rewards of motivation.Give examples.

The _____ theory,proposed by Abraham Maslow,states that individuals have multiple needs that must be fulfilled in a specific order to ensure the greatest level of satisfaction.

To fulfill employees' drive to defend,managers should:

Performance to outcome expectancy includes the evaluation of whether putting in effort will lead to commensurate performance.

Of the three variables of expectancy theory,valence includes:

Which of the following statements about Maslow's hierarchy of needs theory is true?

Which of the following statements about the reinforcement theory is true?

Introduction to Management

The Global Business Environment

Ethics and Corporate Social Responsibility

Introduction to Strategy

Business-Level Strategy

Corporate-Level Strategy

Organizational Design

Organizational Culture

Managing Human Capital

Performance Management

Organizational Change

Leadership in Organizations

Becoming a Leader: Knowing Yourself

Power and Influence

Decision Making

Conflict and Negotiation

Leading Teams

Communication

Networking

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Exam 18: Motivation

According to Douglas McGregor,managers who conform to Theory X:

Extinction is the idea that a behavior stops because it has ceased to be rewarded or punished.

Which of the following theories focuses on the process of using rewards or punishments to induce behaviors?

Which of the following statements about the goal-setting theory is true?

According to Douglas McGregor,managers who conform to Theory Y:

In contrast to intrinsic motivation,extrinsic motivation is derived from aspects of "doing the job."

The study of the incentives and needs that motivate people to perform in a certain way are called _____ theories of motivation.

According to Herzberg,fulfilling potential dissatisfiers causes people to become less dissatisfied.

Which of the following in an intrinsic reward?

According to Douglas McGregor,managers who conform to Theory X tend to use a blend of extrinsic and intrinsic rewards to motivate employees.

Identify the characteristics of managers who conform to Douglas McGregor's Theory Y.

Differentiate extrinsic and intrinsic rewards of motivation.Give examples.

The _____ theory,proposed by Abraham Maslow,states that individuals have multiple needs that must be fulfilled in a specific order to ensure the greatest level of satisfaction.

To fulfill employees' drive to defend,managers should:

Performance to outcome expectancy includes the evaluation of whether putting in effort will lead to commensurate performance.

Of the three variables of expectancy theory,valence includes:

Which of the following statements about Maslow's hierarchy of needs theory is true?

Which of the following statements about the reinforcement theory is true?

Introduction to Management

The Global Business Environment

Ethics and Corporate Social Responsibility

Introduction to Strategy

Business-Level Strategy

Corporate-Level Strategy

Organizational Design

Organizational Culture

Managing Human Capital

Performance Management

Organizational Change

Leadership in Organizations

Becoming a Leader: Knowing Yourself

Power and Influence

Decision Making

Conflict and Negotiation

Leading Teams

Communication

Networking

Filters