Question 1

In a functional structure:

Accepted Answer

A)  a firm groups diverse functions into separate divisions. 
B)  a firm is organized in terms of the main activities that need to be performed. 
C)  a firm gives equal authority to both divisional and functional managers. 
D)  a firm categorizes its employees based on their performance and commitment. 
A)  a firm groups diverse functions into separate divisions. 
B)  a firm is organized in terms of the main activities that need to be performed. 
C)  a firm gives equal authority to both divisional and functional managers. 
D)  a firm categorizes its employees based on their performance and commitment. B

Question 2

Behaviorists are those who support a more open organizational structure where roles and responsibilities are loosely defined.

Accepted Answer

A) True 
 B)False  True

Question 3

Changes in work practices or informal structures tend to result in greater efficiency.

Accepted Answer

A) True 
 B)False  True

Question 4

The key advantage of the matrix structure is that it creates clear and efficient scenarios for managers working in a functional group as well as across divisions.

Accepted Answer

A) True 
 B)False

Question 5

Vertical specialization refers to the breadth of activities that are performed in a certain job.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following terms refers to a functional unit that operates according to its own rules and guidelines and does not openly share information with other units?

Accepted Answer

A)  Artifact 
B)  Silo 
C)  Claim value 
D)  Synergy 
A)  Artifact 
B)  Silo 
C)  Claim value 
D)  Synergy

Question 7

Describe the clan approach.

Accepted Answer

The key characteristics of clans include

Question 8

The process by which firms impact the nature of their overarching industrial environment and alter their organization in response to evolving contextual factors is called _____.

Accepted Answer

A)  business process reengineering 
B)  vertical specialization 
C)  mutual adaptation 
D)  horizontal specialization 
A)  business process reengineering 
B)  vertical specialization 
C)  mutual adaptation 
D)  horizontal specialization

Question 9

A _____ structure is an organizational structure where key decisions are made at all levels of the firm,not mandated from the top.

Accepted Answer

A)  decentralized 
B)  multinational 
C)  centralized 
D)  bureaucratic 
A)  decentralized 
B)  multinational 
C)  centralized 
D)  bureaucratic

Question 10

Which of the following firms is most likely to benefit from the clan approach?

Accepted Answer

A)  A firm with highly uncertain working conditions 
B)  A firm with work activities that can be easily measured 
C)  A firm which lacks diverse working styles 
D)  A firm operating in a price-competitive industry 
A)  A firm with highly uncertain working conditions 
B)  A firm with work activities that can be easily measured 
C)  A firm which lacks diverse working styles 
D)  A firm operating in a price-competitive industry

Question 11

Which of the following statements is an advantage of a network structure?

Accepted Answer

A)  It is quite inexpensive for virtual teams to use communication technology. 
B)  It enables a firm adapt to a change in the marketplace. 
C)  Virtual teams often require very less coordination. 
D)  It promotes greater accountability than divisional structure. 
A)  It is quite inexpensive for virtual teams to use communication technology. 
B)  It enables a firm adapt to a change in the marketplace. 
C)  Virtual teams often require very less coordination. 
D)  It promotes greater accountability than divisional structure.

Question 12

Fine Gadgets,a gadgets manufacturing company,has an organizational structure where the employees have to strictly follow rules and regulations stated by the management.Moreover,only the top management is allowed to make key decisions regarding organizational activities.Fine Gadgets is an example of a _____ organization.

Accepted Answer

A)  decentralized 
B)  global 
C)  diversified 
D)  centralized 
A)  decentralized 
B)  global 
C)  diversified 
D)  centralized

Question 13

The management of an organization is in the process of reorganizing the firm's activities with a more customer-centric focus.They are mainly focused on activities that involve helping and training employees improve their skills needed to better serve their customers.Identify the customer-centric activity used by the management.

Accepted Answer

A)  Capability development 
B)  Coordination 
C)  Cooperation 
D)  Connection 
A)  Capability development 
B)  Coordination 
C)  Cooperation 
D)  Connection

Question 14

Define organizational structure and briefly describe its types.

Accepted Answer

Organizational structure is defined as t

Question 15

Of the four activities that make a firm customer-centric,coordination involves:

Accepted Answer

A)  using informal methods such as culture and incentives to encourage people in the organization to come together in the spirit of serving customers. 
B)  developing relationship with parties outside a firm to increase the value of the firm's offerings. 
C)  helping employees at a firm develop the right skills needed to better serve customers. 
D)  creating structural mechanisms at a firm that allow workers to organize their activities to focus more exclusively on creating value for customers. 
A)  using informal methods such as culture and incentives to encourage people in the organization to come together in the spirit of serving customers. 
B)  developing relationship with parties outside a firm to increase the value of the firm's offerings. 
C)  helping employees at a firm develop the right skills needed to better serve customers. 
D)  creating structural mechanisms at a firm that allow workers to organize their activities to focus more exclusively on creating value for customers.

Question 16

Which of the following is a weakness of the matrix structure?

Accepted Answer

A)  In matrix structure,the divisional managers have more authority than the functional managers,which causes an imbalance of power. 
B)  A manager cannot use a matrix structure when resources need to be shared and optimized across divisions and within functions. 
C)  When a firm's internal interrelationships are complex,it is not possible for managers to adopt a matrix structure. 
D)  It often creates confusing and inefficient scenarios for managers working in a functional group as well as across divisions. 
A)  In matrix structure,the divisional managers have more authority than the functional managers,which causes an imbalance of power. 
B)  A manager cannot use a matrix structure when resources need to be shared and optimized across divisions and within functions. 
C)  When a firm's internal interrelationships are complex,it is not possible for managers to adopt a matrix structure. 
D)  It often creates confusing and inefficient scenarios for managers working in a functional group as well as across divisions.

Question 17

Connection involves developing relationships with parties outside a firm to increase the value of the firm's offerings.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following terms refers to a structure where both divisional and functional managers have equal authority in the organization?

Accepted Answer

A)  Functional structure 
B)  Divisional structure 
C)  Matrix structure 
D)  Network structure 
A)  Functional structure 
B)  Divisional structure 
C)  Matrix structure 
D)  Network structure

Question 19

Which of the following statements is true of the bureaucratic approach?

Accepted Answer

A)  Bureaucracies can withstand a diverse workforce and high turnover. 
B)  Bureaucracies are not suitable for large,complex organizations. 
C)  Bureaucracies are often considered the most inefficient methods of control. 
D)  Bureaucracies are more suited to creative and innovative environments. 
A)  Bureaucracies can withstand a diverse workforce and high turnover. 
B)  Bureaucracies are not suitable for large,complex organizations. 
C)  Bureaucracies are often considered the most inefficient methods of control. 
D)  Bureaucracies are more suited to creative and innovative environments.

Question 20

Of the four activities that make a firm customer-centric,connection involves:

Accepted Answer

A)  helping employees at the firm develop the right skills needed to better serve customers. 
B)  creating structural mechanisms at the firm that allow workers to organize their activities to focus more exclusively on creating value for customers. 
C)  developing relationships with parties outside the firm to increase the value of the firm's offerings. 
D)  using informal methods such as culture and incentives to encourage people in the organization to come together in the spirit of serving customers. 
A)  helping employees at the firm develop the right skills needed to better serve customers. 
B)  creating structural mechanisms at the firm that allow workers to organize their activities to focus more exclusively on creating value for customers. 
C)  developing relationships with parties outside the firm to increase the value of the firm's offerings. 
D)  using informal methods such as culture and incentives to encourage people in the organization to come together in the spirit of serving customers.

In a functional structure:

Behaviorists are those who support a more open organizational structure where roles and responsibilities are loosely defined.

Changes in work practices or informal structures tend to result in greater efficiency.

The key advantage of the matrix structure is that it creates clear and efficient scenarios for managers working in a functional group as well as across divisions.

Vertical specialization refers to the breadth of activities that are performed in a certain job.

Which of the following terms refers to a functional unit that operates according to its own rules and guidelines and does not openly share information with other units?

Describe the clan approach.

The process by which firms impact the nature of their overarching industrial environment and alter their organization in response to evolving contextual factors is called _____.

A _____ structure is an organizational structure where key decisions are made at all levels of the firm,not mandated from the top.

Which of the following firms is most likely to benefit from the clan approach?

Which of the following statements is an advantage of a network structure?

Define organizational structure and briefly describe its types.

Of the four activities that make a firm customer-centric,coordination involves:

Which of the following is a weakness of the matrix structure?

Connection involves developing relationships with parties outside a firm to increase the value of the firm's offerings.

Which of the following terms refers to a structure where both divisional and functional managers have equal authority in the organization?

Which of the following statements is true of the bureaucratic approach?

Of the four activities that make a firm customer-centric,connection involves:

Introduction to Management

The Global Business Environment

Ethics and Corporate Social Responsibility

Introduction to Strategy

Business-Level Strategy

Corporate-Level Strategy

Organizational Culture

Managing Human Capital

Performance Management

Organizational Change

Leadership in Organizations

Becoming a Leader: Knowing Yourself

Power and Influence

Decision Making

Conflict and Negotiation

Leading Teams

Motivation

Communication

Networking

Filters

Exam 7: Organizational Design

In a functional structure:

Behaviorists are those who support a more open organizational structure where roles and responsibilities are loosely defined.

Changes in work practices or informal structures tend to result in greater efficiency.

The key advantage of the matrix structure is that it creates clear and efficient scenarios for managers working in a functional group as well as across divisions.

Vertical specialization refers to the breadth of activities that are performed in a certain job.

Which of the following terms refers to a functional unit that operates according to its own rules and guidelines and does not openly share information with other units?

Describe the clan approach.

The process by which firms impact the nature of their overarching industrial environment and alter their organization in response to evolving contextual factors is called _____.

A _____ structure is an organizational structure where key decisions are made at all levels of the firm,not mandated from the top.

Which of the following firms is most likely to benefit from the clan approach?

Which of the following statements is an advantage of a network structure?

Define organizational structure and briefly describe its types.

Of the four activities that make a firm customer-centric,coordination involves:

Which of the following is a weakness of the matrix structure?

Connection involves developing relationships with parties outside a firm to increase the value of the firm's offerings.

Which of the following terms refers to a structure where both divisional and functional managers have equal authority in the organization?

Which of the following statements is true of the bureaucratic approach?

Of the four activities that make a firm customer-centric,connection involves:

Introduction to Management

The Global Business Environment

Ethics and Corporate Social Responsibility

Introduction to Strategy

Business-Level Strategy

Corporate-Level Strategy

Organizational Culture

Managing Human Capital

Performance Management

Organizational Change

Leadership in Organizations

Becoming a Leader: Knowing Yourself

Power and Influence

Decision Making

Conflict and Negotiation

Leading Teams

Motivation

Communication

Networking

Filters