Question 1

Maslow's theory of motivation focused on specifying people's _____.

Accepted Answer

A) internal needs 
B) learned needs 
C) growth needs 
D) personality needs 
A) internal needs 
B) learned needs 
C) growth needs 
D) personality needs

Question 2

Which of the following statements is true of equity theory?

Accepted Answer

A) It is based on internal motivation. 
B) It challenges people to grow and invest themselves in an organization. 
C) It is concerned with the social processes that influence motivation and behavior. 
D) It stresses the role of energy recovery in overall performance. 
A) It is based on internal motivation. 
B) It challenges people to grow and invest themselves in an organization. 
C) It is concerned with the social processes that influence motivation and behavior. 
D) It stresses the role of energy recovery in overall performance.

Question 3

_____ organizes human needs into three basic categories: existence, relatedness, and growth.

Accepted Answer

A) ERG theory 
B) Expectancy theory 
C) Herzberg's two-factor theory 
D) McClelland's need theory 
A) ERG theory 
B) Expectancy theory 
C) Herzberg's two-factor theory 
D) McClelland's need theory

Question 4

ERG theory explains both progressive need gratification and regression when people face frustration.

Accepted Answer

A) True 
 B)False

Question 5

According to the expectancy theory of motivation, _____ is the belief that performance is related to rewards.

Accepted Answer

A) expectancy 
B) instrumentality 
C) valence 
D) benevolence 
A) expectancy 
B) instrumentality 
C) valence 
D) benevolence

Question 6

Research suggests that there are no cultural differences with regard to Maslow's, McClelland's, and Herzberg's theories of motivation.

Accepted Answer

A) True 
 B)False

Question 7

_____ is the process of arousing and sustaining goal-directed behavior.

Accepted Answer

A) Motivation 
B) Affiliation 
C) Self-actualization 
D) Rationalization 
A) Motivation 
B) Affiliation 
C) Self-actualization 
D) Rationalization

Question 8

Identify a true statement about the psychoanalytic approach.

Accepted Answer

A) It helps explain deviant behavior at workplace. 
B) It directly contradicts Freud's need theories. 
C) It exclusively deals with extrinsic motivation. 
D) It is a method to delve into the conscious mind of individuals. 
A) It helps explain deviant behavior at workplace. 
B) It directly contradicts Freud's need theories. 
C) It exclusively deals with extrinsic motivation. 
D) It is a method to delve into the conscious mind of individuals.

Question 9

_____ are based on the notion of social exchange in which each party in the relationship demands certain things of the other and contributes accordingly to the exchange.

Accepted Answer

A) Committed involvements 
B) Alienated involvements 
C) Calculated involvements 
D) Dedicated involvements 
A) Committed involvements 
B) Alienated involvements 
C) Calculated involvements 
D) Dedicated involvements

Question 10

Which of the following is true of psychoanalysis?

Accepted Answer

A) It assumes that a person's behavior is completely unrelated to unresolved old conflicts or beliefs. 
B) It can help explain irrational and self-destructive behaviors such as suicide or workplace violence. 
C) It suggests that a person's organizational life is founded solely on the compulsion to work. 
D) It can help measure physiological parameters, such as blood pressure and heart rate. 
A) It assumes that a person's behavior is completely unrelated to unresolved old conflicts or beliefs. 
B) It can help explain irrational and self-destructive behaviors such as suicide or workplace violence. 
C) It suggests that a person's organizational life is founded solely on the compulsion to work. 
D) It can help measure physiological parameters, such as blood pressure and heart rate.

Question 11

Security is the pinnacle need for Americans in Maslow's need hierarchy.

Accepted Answer

A) True 
 B)False

Question 12

Joe has a keen interest in his present job, but he does not get along with his boss, Martin. Martin never appreciates Joe's achievements and gives him unreasonable targets to meet. This has made Joe unhappy with his job. According to Herzberg's theory, which of the following is a reason for Joe's job dissatisfaction?

Accepted Answer

A) The presence of motivation factors 
B) The absence of manifest needs 
C) The absence of hygiene factors 
D) The presence of existence needs 
A) The presence of motivation factors 
B) The absence of manifest needs 
C) The absence of hygiene factors 
D) The presence of existence needs

Question 13

According to Herzberg, which of the following is a difference between motivation factors and hygiene factors?

Accepted Answer

A) Motivation factors include security and status, whereas hygiene factors include advancement and responsibility. 
B) Motivation factors lead to negative mental health, whereas hygiene factors lead to positive mental health. 
C) Motivation factors include extrinsic factors, whereas hygiene factors include intrinsic factors. 
D) Motivation factors relate to job satisfaction, whereas hygiene factors relate to job dissatisfaction. 
A) Motivation factors include security and status, whereas hygiene factors include advancement and responsibility. 
B) Motivation factors lead to negative mental health, whereas hygiene factors lead to positive mental health. 
C) Motivation factors include extrinsic factors, whereas hygiene factors include intrinsic factors. 
D) Motivation factors relate to job satisfaction, whereas hygiene factors relate to job dissatisfaction.

Question 14

Clayton Alderfer's regression hypothesis in ERG theory suggests that:

Accepted Answer

A) when one level of need is met, a person regresses to the next lower level of need as a source of motivation. 
B) people with a high need for achievement seek performance excellence, enjoy difficult and challenging goals, persevere, and are competitive. 
C) when people are frustrated by their inability to meet needs at the next higher level in the hierarchy, they regress to the next lower category of needs. 
D) the presence of motivation factors is not essential to enhancing employee motivation to excel at work. 
A) when one level of need is met, a person regresses to the next lower level of need as a source of motivation. 
B) people with a high need for achievement seek performance excellence, enjoy difficult and challenging goals, persevere, and are competitive. 
C) when people are frustrated by their inability to meet needs at the next higher level in the hierarchy, they regress to the next lower category of needs. 
D) the presence of motivation factors is not essential to enhancing employee motivation to excel at work.

Question 15

Explain hygiene factors in the context of Herzberg's two-factor theory.

Accepted Answer

Answers will vary. Herzberg and his coll

Question 16

In the context of Maslow's need hierarchy, which of the following is most likely an example of a physiological need?

Accepted Answer

A) The need for sleep 
B) The need for a good retirement plan 
C) The need for opportunities for after-work sports 
D) The need for opportunities to work with higher-ups 
A) The need for sleep 
B) The need for a good retirement plan 
C) The need for opportunities for after-work sports 
D) The need for opportunities to work with higher-ups

Question 17

McGregor's Theory X assumptions apply to employees motivated by higher-order needs.

Accepted Answer

A) True 
 B)False

Question 18

The _____ encouraged hard work on the grounds that prosperous workers were more likely to find a place in heaven.

Accepted Answer

A) psychoanalytic approach 
B) Vroom-Yetton model 
C) Protestant ethic 
D) sociocultural perspective 
A) psychoanalytic approach 
B) Vroom-Yetton model 
C) Protestant ethic 
D) sociocultural perspective

Question 19

Eustress is a negative response such as frustration or fear, which leads to unhealthy and unproductive results.

Accepted Answer

A) True 
 B)False

Question 20

Explain the types of individuals based on preferences for equity.

Accepted Answer

Answers will vary. There are three types

Maslow's theory of motivation focused on specifying people's _____.

Which of the following statements is true of equity theory?

_____ organizes human needs into three basic categories: existence, relatedness, and growth.

ERG theory explains both progressive need gratification and regression when people face frustration.

According to the expectancy theory of motivation, _____ is the belief that performance is related to rewards.

Research suggests that there are no cultural differences with regard to Maslow's, McClelland's, and Herzberg's theories of motivation.

_____ is the process of arousing and sustaining goal-directed behavior.

Identify a true statement about the psychoanalytic approach.

_____ are based on the notion of social exchange in which each party in the relationship demands certain things of the other and contributes accordingly to the exchange.

Which of the following is true of psychoanalysis?

Security is the pinnacle need for Americans in Maslow's need hierarchy.

According to Herzberg, which of the following is a difference between motivation factors and hygiene factors?

Clayton Alderfer's regression hypothesis in ERG theory suggests that:

Explain hygiene factors in the context of Herzberg's two-factor theory.

In the context of Maslow's need hierarchy, which of the following is most likely an example of a physiological need?

McGregor's Theory X assumptions apply to employees motivated by higher-order needs.

The _____ encouraged hard work on the grounds that prosperous workers were more likely to find a place in heaven.

Eustress is a negative response such as frustration or fear, which leads to unhealthy and unproductive results.

Explain the types of individuals based on preferences for equity.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 5: Motivation at Work

Maslow's theory of motivation focused on specifying people's _____.

Which of the following statements is true of equity theory?

_____ organizes human needs into three basic categories: existence, relatedness, and growth.

ERG theory explains both progressive need gratification and regression when people face frustration.

According to the expectancy theory of motivation, _____ is the belief that performance is related to rewards.

Research suggests that there are no cultural differences with regard to Maslow's, McClelland's, and Herzberg's theories of motivation.

_____ is the process of arousing and sustaining goal-directed behavior.

Identify a true statement about the psychoanalytic approach.

_____ are based on the notion of social exchange in which each party in the relationship demands certain things of the other and contributes accordingly to the exchange.

Which of the following is true of psychoanalysis?

Security is the pinnacle need for Americans in Maslow's need hierarchy.

According to Herzberg, which of the following is a difference between motivation factors and hygiene factors?

Clayton Alderfer's regression hypothesis in ERG theory suggests that:

Explain hygiene factors in the context of Herzberg's two-factor theory.

In the context of Maslow's need hierarchy, which of the following is most likely an example of a physiological need?

McGregor's Theory X assumptions apply to employees motivated by higher-order needs.

The _____ encouraged hard work on the grounds that prosperous workers were more likely to find a place in heaven.

Eustress is a negative response such as frustration or fear, which leads to unhealthy and unproductive results.

Explain the types of individuals based on preferences for equity.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters