Question 1

______________ is a broad term covering the loss of an employee for any reason.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 2

Even with a large number of job candidates competing for a small number of openings,companies often have trouble finding the right person for each job.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is often a negative result of downsizing?

Accepted Answer

A)  employee morale declines 
B)  product quality drops 
C)  competitive position deteriorates 
D)  customer service quality declines 
A)  employee morale declines 
B)  product quality drops 
C)  competitive position deteriorates 
D)  customer service quality declines

Question 4

Human resource managers are responsible for creating a work environment that generates employee satisfaction.

Accepted Answer

A) True 
 B)False

Question 5

Lynn is trying to resolve a labour dispute.She listens to both sides and makes suggestions trying to get the parties to come to an agreement.Lynn is acting as an arbitrator.

Accepted Answer

A) True 
 B)False

Question 6

Federal labour legislation requires that firms provide employees with health insurance and childcare facilities.

Accepted Answer

A) True 
 B)False

Question 7

A federal arbitrator does not serve as a decision maker.

Accepted Answer

A) True 
 B)False

Question 8

Describe some common methods of recruiting.

Accepted Answer

In addition to traditional met

Question 9

What types of benefits are mandated by law?

Accepted Answer

Canadian firms may be required to make p

Question 10

A union's ultimate tactic is a ________.

Accepted Answer

A)  strike 
B)  boycott 
C)  picket line 
D)  slowdown 
A)  strike 
B)  boycott 
C)  picket line 
D)  slowdown

Question 11

Management development programs are designed to help non-supervisory employees become managers.

Accepted Answer

A) True 
 B)False

Question 12

Jana's firm allows her to work four 10-hour days each week.This type of flexible work arrangement is known as:

Accepted Answer

A)  job sharing program 
B)  compressed workweek 
C)  telecommuter 
D)  flextime 
A)  job sharing program 
B)  compressed workweek 
C)  telecommuter 
D)  flextime

Question 13

Compare on-the-job and off-the-job employee training programs.List examples of each.

Accepted Answer

On-the-job training prepares employees f

Question 14

The basic components of goal-setting theory include all of the following EXCEPT ________.

Accepted Answer

A)  goal difficulty 
B)  performance feedback 
C)  goal acceptance 
D)  time management 
A)  goal difficulty 
B)  performance feedback 
C)  goal acceptance 
D)  time management

Question 15

Which of the following is the first step in the employee recruitment process?

Accepted Answer

A)  review applications and résumés 
B)  interview candidates 
C)  conduct employment tests 
D)  identify job requirements 
A)  review applications and résumés 
B)  interview candidates 
C)  conduct employment tests 
D)  identify job requirements

Question 16

The orientation program is typically administered jointly by the ________.

Accepted Answer

A)  human resource department and the department in which the employee will work 
B)  appropriate vice president and the human resource department 
C)  payroll department and the human resource department 
D)  employee training instructor and the management development office 
A)  human resource department and the department in which the employee will work 
B)  appropriate vice president and the human resource department 
C)  payroll department and the human resource department 
D)  employee training instructor and the management development office

Question 17

Apprenticeship training is a type of off-the-job training.

Accepted Answer

A) True 
 B)False

Question 18

The function of attracting,developing,and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives is called _____.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 19

Derek runs the finance department for a software company and wants to measure a job candidate's ability in numerical aptitude,general reasoning,and verbal comprehension.According to experts,which test would be ideal for this situation?

Accepted Answer

A)  certified public accounting exam 
B)  cognitive ability test 
C)  associative learning comprehension 
D)  personality type indicator 
A)  certified public accounting exam 
B)  cognitive ability test 
C)  associative learning comprehension 
D)  personality type indicator

Question 20

Describe the core responsibilities of human resource management.

Accepted Answer

The core responsibilities of human resou

______________ is a broad term covering the loss of an employee for any reason.

Even with a large number of job candidates competing for a small number of openings,companies often have trouble finding the right person for each job.

Which of the following is often a negative result of downsizing?

Human resource managers are responsible for creating a work environment that generates employee satisfaction.

Lynn is trying to resolve a labour dispute.She listens to both sides and makes suggestions trying to get the parties to come to an agreement.Lynn is acting as an arbitrator.

Federal labour legislation requires that firms provide employees with health insurance and childcare facilities.

A federal arbitrator does not serve as a decision maker.

Describe some common methods of recruiting.

What types of benefits are mandated by law?

A union's ultimate tactic is a ________.

Management development programs are designed to help non-supervisory employees become managers.

Jana's firm allows her to work four 10-hour days each week.This type of flexible work arrangement is known as:

Compare on-the-job and off-the-job employee training programs.List examples of each.

The basic components of goal-setting theory include all of the following EXCEPT ________.

Which of the following is the first step in the employee recruitment process?

The orientation program is typically administered jointly by the ________.

Apprenticeship training is a type of off-the-job training.

The function of attracting,developing,and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives is called _____.

Derek runs the finance department for a software company and wants to measure a job candidate's ability in numerical aptitude,general reasoning,and verbal comprehension.According to experts,which test would be ideal for this situation?

Describe the core responsibilities of human resource management.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 8: Human Resource Management: From Recruitment to Labour Relations

______________ is a broad term covering the loss of an employee for any reason.

Even with a large number of job candidates competing for a small number of openings,companies often have trouble finding the right person for each job.

Which of the following is often a negative result of downsizing?

Human resource managers are responsible for creating a work environment that generates employee satisfaction.

Lynn is trying to resolve a labour dispute.She listens to both sides and makes suggestions trying to get the parties to come to an agreement.Lynn is acting as an arbitrator.

Federal labour legislation requires that firms provide employees with health insurance and childcare facilities.

A federal arbitrator does not serve as a decision maker.

Describe some common methods of recruiting.

What types of benefits are mandated by law?

A union's ultimate tactic is a ________.

Management development programs are designed to help non-supervisory employees become managers.

Jana's firm allows her to work four 10-hour days each week.This type of flexible work arrangement is known as:

Compare on-the-job and off-the-job employee training programs.List examples of each.

The basic components of goal-setting theory include all of the following EXCEPT ________.

Which of the following is the first step in the employee recruitment process?

The orientation program is typically administered jointly by the ________.

Apprenticeship training is a type of off-the-job training.

The function of attracting,developing,and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives is called _____.

Derek runs the finance department for a software company and wants to measure a job candidate's ability in numerical aptitude,general reasoning,and verbal comprehension.According to experts,which test would be ideal for this situation?

Describe the core responsibilities of human resource management.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters