Question 1

A ______ is pay that is based on an hourly pay rate or the amount of work accomplished

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 2

Not-for-profit organizations avoid performance appraisals since they are focused on corporate philanthropy.

Accepted Answer

A) True 
 B)False

Question 3

Terminating poor performers is necessary because they lower productivity and employee morale.

Accepted Answer

A) True 
 B)False

Question 4

A union complaint that management is violating a provision of the union contract is called a(n)_____.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 5

A need produces ________,which leads to ________.

Accepted Answer

A)  motivation;goal-directed behaviour 
B)  goal-directed behaviour;rewards 
C)  responsibility;satisfaction 
D)  stress-directed behaviour;motivation 
A)  motivation;goal-directed behaviour 
B)  goal-directed behaviour;rewards 
C)  responsibility;satisfaction 
D)  stress-directed behaviour;motivation

Question 6

John received a companywide award for his idea to improve worker safety.This award will help satisfy John's social needs.

Accepted Answer

A) True 
 B)False

Question 7

Union contracts typically cover a time period of:

Accepted Answer

A)  less than one year 
B)  two to three years 
C)  five years 
D)  more than five years 
A)  less than one year 
B)  two to three years 
C)  five years 
D)  more than five years

Question 8

Robert is a middle manager for All Dogs Food Co.He has requested an evaluation by a panel to include coworkers,superiors,subordinates,and several of the company's clients.This type of evaluation is called a ________.

Accepted Answer

A)  management development program 
B)  Professional Analysis,Inc.(PAI)review 
C)  status performance appraisal 
D)  360-degree performance review 
A)  management development program 
B)  Professional Analysis,Inc.(PAI)review 
C)  status performance appraisal 
D)  360-degree performance review

Question 9

Some companies are replacing classroom training with computer-based and online training programs because these programs offer all of the following advantages EXCEPT ________.

Accepted Answer

A)  reduced travel costs 
B)  online training programs are less difficult 
C)  online training offers consistent presentations 
D)  employees can learn at their own pace 
A)  reduced travel costs 
B)  online training programs are less difficult 
C)  online training offers consistent presentations 
D)  employees can learn at their own pace

Question 10

A complaint that management is violating a provision of a union contract often results in ________.

Accepted Answer

A)  the filing of a grievance 
B)  a strike 
C)  mediation 
D)  a work slowdown 
A)  the filing of a grievance 
B)  a strike 
C)  mediation 
D)  a work slowdown

Question 11

All of the following are core responsibilities of human resource managers EXCEPT ________.

Accepted Answer

A)  employee recruitment 
B)  company budget forecasts 
C)  employee compensation and benefits 
D)  employee training and performance evaluation 
A)  employee recruitment 
B)  company budget forecasts 
C)  employee compensation and benefits 
D)  employee training and performance evaluation

Question 12

An effective performance review should be linked to organizational goals.

Accepted Answer

A) True 
 B)False

Question 13

According to Maslow,an individual's first priority is given to which level of need?

Accepted Answer

A)  esteem 
B)  self-actualization 
C)  physiological 
D)  safety 
A)  esteem 
B)  self-actualization 
C)  physiological 
D)  safety

Question 14

Occasional office parties help fulfill employees' social needs.

Accepted Answer

A) True 
 B)False

Question 15

Training and evaluating performance are core responsibilities for human resource management.

Accepted Answer

A) True 
 B)False

Question 16

Union workers at an auto parts plant go out on strike.In response,management closes the plant.This tactic is a ________.

Accepted Answer

A)  secondary boycott 
B)  cooling-off period 
C)  lockout 
D)  strikebreaker 
A)  secondary boycott 
B)  cooling-off period 
C)  lockout 
D)  strikebreaker

Question 17

When disputes cannot be solved voluntarily through mediation,parties can use _____ by bringing in an impartial third party who renders a legally binding decision.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 18

An interviewer may not ask job applicants about any of the following except:

Accepted Answer

A)  marital status 
B)  past professional experience 
C)  criminal record 
D)  medical history 
A)  marital status 
B)  past professional experience 
C)  criminal record 
D)  medical history

Question 19

A key management tactic is the lockout.

Accepted Answer

A) True 
 B)False

Question 20

Kate is a full-time nurse and would like to vary her starting and ending time to better accommodate her children's school hours.Which flexible work plan would be ideal for her situation?

Accepted Answer

A)  job sharing program 
B)  compressed workweek 
C)  telecommuter 
D)  flextime 
A)  job sharing program 
B)  compressed workweek 
C)  telecommuter 
D)  flextime

A ______ is pay that is based on an hourly pay rate or the amount of work accomplished

Not-for-profit organizations avoid performance appraisals since they are focused on corporate philanthropy.

Terminating poor performers is necessary because they lower productivity and employee morale.

A union complaint that management is violating a provision of the union contract is called a(n)_____.

A need produces ,which leads to .

John received a companywide award for his idea to improve worker safety.This award will help satisfy John's social needs.

Union contracts typically cover a time period of:

Robert is a middle manager for All Dogs Food Co.He has requested an evaluation by a panel to include coworkers,superiors,subordinates,and several of the company's clients.This type of evaluation is called a ________.

Some companies are replacing classroom training with computer-based and online training programs because these programs offer all of the following advantages EXCEPT ________.

A complaint that management is violating a provision of a union contract often results in ________.

All of the following are core responsibilities of human resource managers EXCEPT ________.

An effective performance review should be linked to organizational goals.

According to Maslow,an individual's first priority is given to which level of need?

Occasional office parties help fulfill employees' social needs.

Training and evaluating performance are core responsibilities for human resource management.

Union workers at an auto parts plant go out on strike.In response,management closes the plant.This tactic is a ________.

When disputes cannot be solved voluntarily through mediation,parties can use _____ by bringing in an impartial third party who renders a legally binding decision.

An interviewer may not ask job applicants about any of the following except:

A key management tactic is the lockout.

Kate is a full-time nurse and would like to vary her starting and ending time to better accommodate her children's school hours.Which flexible work plan would be ideal for her situation?

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 8: Human Resource Management: From Recruitment to Labour Relations

A ______ is pay that is based on an hourly pay rate or the amount of work accomplished

Not-for-profit organizations avoid performance appraisals since they are focused on corporate philanthropy.

Terminating poor performers is necessary because they lower productivity and employee morale.

A union complaint that management is violating a provision of the union contract is called a(n)_____.

A need produces ________,which leads to ________.

John received a companywide award for his idea to improve worker safety.This award will help satisfy John's social needs.

Union contracts typically cover a time period of:

Robert is a middle manager for All Dogs Food Co.He has requested an evaluation by a panel to include coworkers,superiors,subordinates,and several of the company's clients.This type of evaluation is called a ________.

Some companies are replacing classroom training with computer-based and online training programs because these programs offer all of the following advantages EXCEPT ________.

A complaint that management is violating a provision of a union contract often results in ________.

All of the following are core responsibilities of human resource managers EXCEPT ________.

An effective performance review should be linked to organizational goals.

According to Maslow,an individual's first priority is given to which level of need?

Occasional office parties help fulfill employees' social needs.

Training and evaluating performance are core responsibilities for human resource management.

Union workers at an auto parts plant go out on strike.In response,management closes the plant.This tactic is a ________.

When disputes cannot be solved voluntarily through mediation,parties can use _____ by bringing in an impartial third party who renders a legally binding decision.

An interviewer may not ask job applicants about any of the following except:

A key management tactic is the lockout.

Kate is a full-time nurse and would like to vary her starting and ending time to better accommodate her children's school hours.Which flexible work plan would be ideal for her situation?

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

A need produces ,which leads to .