Question 1

Self-actualization needs are those that drive people to seek fulfillment.

Accepted Answer

A) True 
 B)False

Question 2

Maslow believed that only unsatisfied needs influence behaviour.

Accepted Answer

A) True 
 B)False

Question 3

A contract doesn't become legally binding until it is approved by the union membership.

Accepted Answer

A) True 
 B)False

Question 4

The Canadian Labour Congress (CLC)represents about _______ of the 4.6 million unionized Canadians

Accepted Answer

A)  2 million 
B)  3 million 
C)  1 million 
D)  4 million 
A)  2 million 
B)  3 million 
C)  1 million 
D)  4 million

Question 5

Demitrius is scheduled for a 360-degree performance review at UPS.What advantage can he and the company gain from this review?

Accepted Answer

A)  Less work for employees and managers. 
B)  Less paperwork than a traditional review. 
C)  Personal disputes cannot taint the outcome. 
D)  Feedback from multiple perspectives. 
A)  Less work for employees and managers. 
B)  Less paperwork than a traditional review. 
C)  Personal disputes cannot taint the outcome. 
D)  Feedback from multiple perspectives.

Question 6

All of the following are examples of flexible working arrangements EXCEPT ________.

Accepted Answer

A)  paid time off 
B)  compressed workweeks 
C)  401(k)plans 
D)  job sharing plans 
A)  paid time off 
B)  compressed workweeks 
C)  401(k)plans 
D)  job sharing plans

Question 7

Describe the tactics used by organized labour when dealing with management.

Accepted Answer

The chief tactics used by organized labo

Question 8

_____ is a job design that expands an employee's responsibilities by increasing the number and variety of tasks.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 9

Federal legislation requires that employees automatically receive raises after a designated period of time.

Accepted Answer

A) True 
 B)False

Question 10

The process of negotiation between management and union representatives for the purpose of arriving at a mutually acceptable agreement is called _____.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 11

_________ is concerned with an individual's perception of fair and equitable treatment.

Accepted Answer

A)  Expectancy Theory 
B)  Maslow's Hierarchy of Needs Theory 
C)  Equity Theory 
D)  Goal-setting theory 
A)  Expectancy Theory 
B)  Maslow's Hierarchy of Needs Theory 
C)  Equity Theory 
D)  Goal-setting theory

Question 12

Amy is a promising middle manager for a large company.She is taking part in a training program designed to improve her skills and broaden her knowledge of the company and entire industry.Amy is taking part in a(n)________.

Accepted Answer

A)  on-the-job training program 
B)  management development program 
C)  360-degree review 
D)  apprenticeship program 
A)  on-the-job training program 
B)  management development program 
C)  360-degree review 
D)  apprenticeship program

Question 13

Omar,an electrician for Quality Builders,is paid $35 for each hour he works during the day.After 5 p.m.and on weekends,he is paid the overtime rate of one and one-half times the regular hourly rate.Omar is paid a ________.

Accepted Answer

A)  wage 
B)  bonus 
C)  commission 
D)  salary 
A)  wage 
B)  bonus 
C)  commission 
D)  salary

Question 14

The desire to be accepted by family members and other individuals is what Maslow called ________ needs.

Accepted Answer

A)  physiological 
B)  esteem 
C)  social 
D)  self-actualization 
A)  physiological 
B)  esteem 
C)  social 
D)  self-actualization

Question 15

Explain the concept of human resource management and the role of human resource planning in an organization's competitive strategy.

Accepted Answer

Human resource management is the functio

Question 16

Antonio is paid $55,000 per year as a research analyst.This type of compensation is called a(n)________.

Accepted Answer

A)  employee benefit 
B)  time wage 
C)  wage 
D)  salary 
A)  employee benefit 
B)  time wage 
C)  wage 
D)  salary

Question 17

Because of their role as staff managers,human resource managers formulate only short-term plans for their firm's workforce.

Accepted Answer

A) True 
 B)False

Question 18

What are flexible benefit plans?

Accepted Answer

Flexible benefit plans,or cafeteria plan

Question 19

Evan is working on a labour dispute.He meets with both sides,listens to their proposals,and makes a decision on a new contract.Evan is acting as a(n)________ and ________ force a settlement.

Accepted Answer

A)  mediator;cannot 
B)  mediator;can 
C)  arbitrator;cannot 
D)  arbitrator;can 
A)  mediator;cannot 
B)  mediator;can 
C)  arbitrator;cannot 
D)  arbitrator;can

Question 20

Beatrice is trying to resolve a labour dispute.She meets with both sides,makes a number of recommendations,and suggests a compromise.Beatrice is acting as a(n)________ and ________ force a settlement.

Accepted Answer

A)  mediator;cannot 
B)  mediator;can 
C)  arbitrator;cannot 
D)  arbitrator;can 
A)  mediator;cannot 
B)  mediator;can 
C)  arbitrator;cannot 
D)  arbitrator;can

Self-actualization needs are those that drive people to seek fulfillment.

Maslow believed that only unsatisfied needs influence behaviour.

A contract doesn't become legally binding until it is approved by the union membership.

The Canadian Labour Congress (CLC)represents about _______ of the 4.6 million unionized Canadians

Demitrius is scheduled for a 360-degree performance review at UPS.What advantage can he and the company gain from this review?

All of the following are examples of flexible working arrangements EXCEPT ________.

Describe the tactics used by organized labour when dealing with management.

_____ is a job design that expands an employee's responsibilities by increasing the number and variety of tasks.

Federal legislation requires that employees automatically receive raises after a designated period of time.

The process of negotiation between management and union representatives for the purpose of arriving at a mutually acceptable agreement is called _____.

_________ is concerned with an individual's perception of fair and equitable treatment.

Amy is a promising middle manager for a large company.She is taking part in a training program designed to improve her skills and broaden her knowledge of the company and entire industry.Amy is taking part in a(n)________.

Omar,an electrician for Quality Builders,is paid $35 for each hour he works during the day.After 5 p.m.and on weekends,he is paid the overtime rate of one and one-half times the regular hourly rate.Omar is paid a ________.

The desire to be accepted by family members and other individuals is what Maslow called ________ needs.

Explain the concept of human resource management and the role of human resource planning in an organization's competitive strategy.

Antonio is paid $55,000 per year as a research analyst.This type of compensation is called a(n)________.

Because of their role as staff managers,human resource managers formulate only short-term plans for their firm's workforce.

What are flexible benefit plans?

Evan is working on a labour dispute.He meets with both sides,listens to their proposals,and makes a decision on a new contract.Evan is acting as a(n) and force a settlement.

Beatrice is trying to resolve a labour dispute.She meets with both sides,makes a number of recommendations,and suggests a compromise.Beatrice is acting as a(n) and force a settlement.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 8: Human Resource Management: From Recruitment to Labour Relations

Self-actualization needs are those that drive people to seek fulfillment.

Maslow believed that only unsatisfied needs influence behaviour.

A contract doesn't become legally binding until it is approved by the union membership.

The Canadian Labour Congress (CLC)represents about _______ of the 4.6 million unionized Canadians

Demitrius is scheduled for a 360-degree performance review at UPS.What advantage can he and the company gain from this review?

All of the following are examples of flexible working arrangements EXCEPT ________.

Describe the tactics used by organized labour when dealing with management.

_____ is a job design that expands an employee's responsibilities by increasing the number and variety of tasks.

Federal legislation requires that employees automatically receive raises after a designated period of time.

The process of negotiation between management and union representatives for the purpose of arriving at a mutually acceptable agreement is called _____.

_________ is concerned with an individual's perception of fair and equitable treatment.

Amy is a promising middle manager for a large company.She is taking part in a training program designed to improve her skills and broaden her knowledge of the company and entire industry.Amy is taking part in a(n)________.

Omar,an electrician for Quality Builders,is paid $35 for each hour he works during the day.After 5 p.m.and on weekends,he is paid the overtime rate of one and one-half times the regular hourly rate.Omar is paid a ________.

The desire to be accepted by family members and other individuals is what Maslow called ________ needs.

Explain the concept of human resource management and the role of human resource planning in an organization's competitive strategy.

Antonio is paid $55,000 per year as a research analyst.This type of compensation is called a(n)________.

Because of their role as staff managers,human resource managers formulate only short-term plans for their firm's workforce.

What are flexible benefit plans?

Evan is working on a labour dispute.He meets with both sides,listens to their proposals,and makes a decision on a new contract.Evan is acting as a(n)________ and ________ force a settlement.

Beatrice is trying to resolve a labour dispute.She meets with both sides,makes a number of recommendations,and suggests a compromise.Beatrice is acting as a(n)________ and ________ force a settlement.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Evan is working on a labour dispute.He meets with both sides,listens to their proposals,and makes a decision on a new contract.Evan is acting as a(n) and force a settlement.

Beatrice is trying to resolve a labour dispute.She meets with both sides,makes a number of recommendations,and suggests a compromise.Beatrice is acting as a(n) and force a settlement.