Question 1

What is downsizing? How is it different from outsourcing?

Accepted Answer

Downsizing is the process of reducing th

Question 2

The goal of ________ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

Accepted Answer

A)  enlargement 
B)  management 
C)  rotation 
D)  enrichment 
A)  enlargement 
B)  management 
C)  rotation 
D)  enrichment

Question 3

Which of the following is NOT a reason for outsourcing?

Accepted Answer

A)  avoiding long-term resource costs 
B)  enabling a firm to focus on functions it does best 
C)  improving internal management controls 
D)  gaining flexibility to change vendors at the end of contract periods 
A)  avoiding long-term resource costs 
B)  enabling a firm to focus on functions it does best 
C)  improving internal management controls 
D)  gaining flexibility to change vendors at the end of contract periods

Question 4

Carlos,a management trainee,completed a leadership profile in which he was identified as having Theory Y assumptions about people.Therefore,Carlos would believe that ________.

Accepted Answer

A)  workers can exercise self-control and direction toward organization goals 
B)  the average person has relatively little ambition and wants security above all 
C)  the average worker will,under proper conditions,not only accept but also actually seek responsibility 
D)  the expenditure of physical and mental effort in work is as natural as play or rest 
A)  workers can exercise self-control and direction toward organization goals 
B)  the average person has relatively little ambition and wants security above all 
C)  the average worker will,under proper conditions,not only accept but also actually seek responsibility 
D)  the expenditure of physical and mental effort in work is as natural as play or rest

Question 5

Downsizing streamlines the organizational structure.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is an overall objective of the human resource management department?

Accepted Answer

A)  forecasting anticipated sales 
B)  maximizing employee effectiveness in the organization 
C)  determining sources of operating funds 
D)  daily supervision of hourly employees 
A)  forecasting anticipated sales 
B)  maximizing employee effectiveness in the organization 
C)  determining sources of operating funds 
D)  daily supervision of hourly employees

Question 7

Nonviolent picketing is ________.

Accepted Answer

A)  legally protected free speech 
B)  legal only in states without right-to-work laws 
C)  legal only if workers are on strike 
D)  generally less effective than a strike since workers usually cross picket lines 
A)  legally protected free speech 
B)  legal only in states without right-to-work laws 
C)  legal only if workers are on strike 
D)  generally less effective than a strike since workers usually cross picket lines

Question 8

_____ allow employees to adjust their working hours and places of work to accommodate their personal needs.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 9

An inadvertent failure to comply with federal or provincial employment laws rarely leads to any significant penalties to the firm involved.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is NOT a trend in employee benefits?

Accepted Answer

A)  employers are paying a greater percentage of health care costs 
B)  employers are offering incentives for employees to live better lives 
C)  employee benefits amount to approximately 30 percent of total compensation 
D)  companies are shrinking the matching contributions made to workers' retirement programs 
A)  employers are paying a greater percentage of health care costs 
B)  employers are offering incentives for employees to live better lives 
C)  employee benefits amount to approximately 30 percent of total compensation 
D)  companies are shrinking the matching contributions made to workers' retirement programs

Question 11

A company should view employee training as an ongoing process throughout each employee's tenure with the firm.

Accepted Answer

A) True 
 B)False

Question 12

Malcolm,manager of a purchasing department,keeps a close watch on his employees to make sure they don't extend their work breaks beyond the 15-minute time allotment.Malcolm would be described as a ________ manager.

Accepted Answer

A)  traditional 
B)  Theory Y 
C)  Theory X 
D)  Theory Z 
A)  traditional 
B)  Theory Y 
C)  Theory X 
D)  Theory Z

Question 13

Based on employee performance appraisals,managers make objective decisions about all of the following EXCEPT ________.

Accepted Answer

A)  compensation 
B)  additional training needs 
C)  promotion 
D)  corporate outsourcing 
A)  compensation 
B)  additional training needs 
C)  promotion 
D)  corporate outsourcing

Question 14

A management strike,also known as a(n)_____,puts pressure on union members by closing the firm.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 15

Explain the advantages of Internet recruiting.

Accepted Answer

Internet recruiting is a quick,efficient

Question 16

Discuss how Theory X,Y,and Z managers each attempt to increase productivity.

Accepted Answer

Theory X managers use fear,constant supe

Question 17

McGregor created two basic labels for managers: Theory A and Theory B.

Accepted Answer

A) True 
 B)False

Question 18

Using outside specialists to perform functions previously performed by company employees is called _____.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 19

Collective bargaining encompasses all of the following issues EXCEPT ________.

Accepted Answer

A)  employee wages 
B)  investor relations 
C)  working conditions 
D)  hours 
A)  employee wages 
B)  investor relations 
C)  working conditions 
D)  hours

Question 20

A strike seeks to disrupt business as usual.

Accepted Answer

A) True 
 B)False

What is downsizing? How is it different from outsourcing?

The goal of ________ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

Which of the following is NOT a reason for outsourcing?

Carlos,a management trainee,completed a leadership profile in which he was identified as having Theory Y assumptions about people.Therefore,Carlos would believe that ________.

Downsizing streamlines the organizational structure.

Which of the following is an overall objective of the human resource management department?

Nonviolent picketing is ________.

_____ allow employees to adjust their working hours and places of work to accommodate their personal needs.

An inadvertent failure to comply with federal or provincial employment laws rarely leads to any significant penalties to the firm involved.

Which of the following is NOT a trend in employee benefits?

A company should view employee training as an ongoing process throughout each employee's tenure with the firm.

Malcolm,manager of a purchasing department,keeps a close watch on his employees to make sure they don't extend their work breaks beyond the 15-minute time allotment.Malcolm would be described as a ________ manager.

Based on employee performance appraisals,managers make objective decisions about all of the following EXCEPT ________.

A management strike,also known as a(n)_____,puts pressure on union members by closing the firm.

Explain the advantages of Internet recruiting.

Discuss how Theory X,Y,and Z managers each attempt to increase productivity.

McGregor created two basic labels for managers: Theory A and Theory B.

Using outside specialists to perform functions previously performed by company employees is called _____.

Collective bargaining encompasses all of the following issues EXCEPT ________.

A strike seeks to disrupt business as usual.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 8: Human Resource Management: From Recruitment to Labour Relations

What is downsizing? How is it different from outsourcing?

The goal of ________ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

Which of the following is NOT a reason for outsourcing?

Carlos,a management trainee,completed a leadership profile in which he was identified as having Theory Y assumptions about people.Therefore,Carlos would believe that ________.

Downsizing streamlines the organizational structure.

Which of the following is an overall objective of the human resource management department?

Nonviolent picketing is ________.

_____ allow employees to adjust their working hours and places of work to accommodate their personal needs.

An inadvertent failure to comply with federal or provincial employment laws rarely leads to any significant penalties to the firm involved.

Which of the following is NOT a trend in employee benefits?

A company should view employee training as an ongoing process throughout each employee's tenure with the firm.

Malcolm,manager of a purchasing department,keeps a close watch on his employees to make sure they don't extend their work breaks beyond the 15-minute time allotment.Malcolm would be described as a ________ manager.

Based on employee performance appraisals,managers make objective decisions about all of the following EXCEPT ________.

A management strike,also known as a(n)_____,puts pressure on union members by closing the firm.

Explain the advantages of Internet recruiting.

Discuss how Theory X,Y,and Z managers each attempt to increase productivity.

McGregor created two basic labels for managers: Theory A and Theory B.

Using outside specialists to perform functions previously performed by company employees is called _____.

Collective bargaining encompasses all of the following issues EXCEPT ________.

A strike seeks to disrupt business as usual.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters