Question 1

One formula estimates that the total cost of a hiring mistake amounts to 24 times the applicant's annual salary.

Accepted Answer

A) True 
 B)False

Question 2

Describe the mandate of a labour relations board.

Accepted Answer

A labour relations board is a

Question 3

_____ managers assume that employees like work and will seek and accept greater responsibility.

Accepted Answer

A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 4

Internet recruiting is a quick but expensive way to reach a large pool of job seekers.Human resource plans can affect the way a company adapts to new technology.

Accepted Answer

A) True 
 B)False

Question 5

Most union contracts are 5 to 10 years in length.

Accepted Answer

A) True 
 B)False

Question 6

The laws governing employer discrimination are designed to make the competition fairer for all job seekers.

Accepted Answer

A) True 
 B)False

Question 7

Flextime is a scheduling system that allows employees to select the day of the week on which they will work.

Accepted Answer

A) True 
 B)False

Question 8

Explain Maslow's hierarchy of needs and how an individual is motivated at each level.

Accepted Answer

Maslow stated that each of us is motivat

Question 9

One advantage of 360-degree performance reviews is they require less work for both employees and managers.

Accepted Answer

A) True 
 B)False

Question 10

Outsourcing is defined as transferring core jobs outside the company.

Accepted Answer

A) True 
 B)False

Question 11

Downsizing can have devastating effects on employee morale.

Accepted Answer

A) True 
 B)False

Question 12

Eric is a supervisor and he works hard to involve his employees in all aspects of the operation believing that employee involvement is a key to improving productivity.Eric is a ________ manager.

Accepted Answer

A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Theory C 
A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Theory C

Question 13

A firm's human resource plans and its competitive strategies are unrelated.

Accepted Answer

A) True 
 B)False

Question 14

Pham is a human resource manager.His responsibilities might include all of the following activities EXCEPT ________.

Accepted Answer

A)  developing employee training programs 
B)  administering employee benefit programs 
C)  projecting sales for the coming six-month period 
D)  administering compensation plans 
A)  developing employee training programs 
B)  administering employee benefit programs 
C)  projecting sales for the coming six-month period 
D)  administering compensation plans

Question 15

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is:

Accepted Answer

A)  achievement 
B)  company policies 
C)  job responsibility 
D)  opportunity for growth 
A)  achievement 
B)  company policies 
C)  job responsibility 
D)  opportunity for growth

Question 16

Antonio is able to select the type of benefits he receives by choosing from a list of possibilities including health insurance,dental and vision plans,and life and disability.This type of "cafeteria" plan is called a ________ benefits plan.

Accepted Answer

A)  flexible 
B)  supplemental 
C)  volunteer 
D)  legally mandated 
A)  flexible 
B)  supplemental 
C)  volunteer 
D)  legally mandated

Question 17

Despite employer's efforts to implement flexible work plans,employees have not been receptive to these programs.

Accepted Answer

A) True 
 B)False

Question 18

Gloria,a supervisor of data entry clerks,includes her subordinates in decision making when possible.She believes that most people can think of creative ways to solve work-related problems.Gloria's assumption about worker behaviour is based on ________.

Accepted Answer

A)  Theory X 
B)  Maslow's hierarchy of needs 
C)  Theory Y 
D)  management by objectives (MBO) 
A)  Theory X 
B)  Maslow's hierarchy of needs 
C)  Theory Y 
D)  management by objectives (MBO)

Question 19

Theory Y managers believe that workers avoid work when possible.

Accepted Answer

A) True 
 B)False

Question 20

The best way to recruit new college and university graduates is through:

Accepted Answer

A)  Want-ads 
B)  Word of mouth 
C)  Job fairs 
D)  Internet 
A)  Want-ads 
B)  Word of mouth 
C)  Job fairs 
D)  Internet

One formula estimates that the total cost of a hiring mistake amounts to 24 times the applicant's annual salary.

Describe the mandate of a labour relations board.

_____ managers assume that employees like work and will seek and accept greater responsibility.

Internet recruiting is a quick but expensive way to reach a large pool of job seekers.Human resource plans can affect the way a company adapts to new technology.

Most union contracts are 5 to 10 years in length.

The laws governing employer discrimination are designed to make the competition fairer for all job seekers.

Flextime is a scheduling system that allows employees to select the day of the week on which they will work.

Explain Maslow's hierarchy of needs and how an individual is motivated at each level.

One advantage of 360-degree performance reviews is they require less work for both employees and managers.

Outsourcing is defined as transferring core jobs outside the company.

Downsizing can have devastating effects on employee morale.

Eric is a supervisor and he works hard to involve his employees in all aspects of the operation believing that employee involvement is a key to improving productivity.Eric is a ________ manager.

A firm's human resource plans and its competitive strategies are unrelated.

Pham is a human resource manager.His responsibilities might include all of the following activities EXCEPT ________.

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is:

Antonio is able to select the type of benefits he receives by choosing from a list of possibilities including health insurance,dental and vision plans,and life and disability.This type of "cafeteria" plan is called a ________ benefits plan.

Despite employer's efforts to implement flexible work plans,employees have not been receptive to these programs.

Gloria,a supervisor of data entry clerks,includes her subordinates in decision making when possible.She believes that most people can think of creative ways to solve work-related problems.Gloria's assumption about worker behaviour is based on ________.

Theory Y managers believe that workers avoid work when possible.

The best way to recruit new college and university graduates is through:

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 8: Human Resource Management: From Recruitment to Labour Relations

One formula estimates that the total cost of a hiring mistake amounts to 24 times the applicant's annual salary.

Describe the mandate of a labour relations board.

_____ managers assume that employees like work and will seek and accept greater responsibility.

Internet recruiting is a quick but expensive way to reach a large pool of job seekers.Human resource plans can affect the way a company adapts to new technology.

Most union contracts are 5 to 10 years in length.

The laws governing employer discrimination are designed to make the competition fairer for all job seekers.

Flextime is a scheduling system that allows employees to select the day of the week on which they will work.

Explain Maslow's hierarchy of needs and how an individual is motivated at each level.

One advantage of 360-degree performance reviews is they require less work for both employees and managers.

Outsourcing is defined as transferring core jobs outside the company.

Downsizing can have devastating effects on employee morale.

Eric is a supervisor and he works hard to involve his employees in all aspects of the operation believing that employee involvement is a key to improving productivity.Eric is a ________ manager.

A firm's human resource plans and its competitive strategies are unrelated.

Pham is a human resource manager.His responsibilities might include all of the following activities EXCEPT ________.

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is:

Antonio is able to select the type of benefits he receives by choosing from a list of possibilities including health insurance,dental and vision plans,and life and disability.This type of "cafeteria" plan is called a ________ benefits plan.

Despite employer's efforts to implement flexible work plans,employees have not been receptive to these programs.

Gloria,a supervisor of data entry clerks,includes her subordinates in decision making when possible.She believes that most people can think of creative ways to solve work-related problems.Gloria's assumption about worker behaviour is based on ________.

Theory Y managers believe that workers avoid work when possible.

The best way to recruit new college and university graduates is through:

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters