Exam 2: Organizational Strategy, Competitive Advantage, and Information Systems

In addition to improving their pizzas, __________ improved its ordering process with digital technologies such as a voice-ordering chatbot and a robot delivery system.

If there are only two competitors, rivalry will be low.

BPI projects tend to be performed from the bottom up while BPR projects tend to involve top-down change mandates.

The music and newspaper industries were hurt primarily by _________.

You decide to integrate your supply chain to cut down production time. This is an example of a(n) _________ strategy.

MSC Cruises uses RFID, NFC, and VR to improve the cruising experience.

Effectiveness focuses on doing the things that matter.

The two fundamental metrics that organizations employ in assessing their processes are efficiency and effectiveness.

The business and IT departments are often ignorant of the other group's expertise.

Which of the following is NOT a benefit of Bank of America's new software-defined infrastructure cloud?

Your business manufactures motors. Based on prices and shipping, you only have one business as an option to buy bearings. This means there is high _________.

More than ____ percent of American adults only have dial-up Internet access; this ___ a form of broadband Internet access.

Walmart's strategy is _________.

BPI is typically performed by ___________.

The threat from rivalry is _________ when there is intense competition among many firms in an industry and _________ when competition is not as intense.

An organization's business processes can be a competitive advantage or disadvantage.

_________ industries experience the greatest threat from substitutes.

Businesses strive to offer different products, services, or product features than competitors when they have a ___ strategy.

No other North American professional sports league compares to ____ in its ability to exploit social media.

Six Sigma is a popular _________ technique.