Question 1

It is important to express all your emotions to all the important people in your life as soon as you experience those emotions.

Accepted Answer

A) True 
 B)False

Question 2

Janie is feeling upset with her mother, but she has to suppress this emotion because talking about feelings in Janie's family is not acceptable. This is an example of emotion labour.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is an example of the fallacy of causation?

Accepted Answer

A) "I'm no good at anything!" 
B) "Everybody is against me." 
C) "People at parties make me nervous." 
D) "If I ask her/him for a date, the answer will probably be no." 
A) "I'm no good at anything!" 
B) "Everybody is against me." 
C) "People at parties make me nervous." 
D) "If I ask her/him for a date, the answer will probably be no."

Question 4

Excluding or isolating someone socially at work is considered workplace bullying.

Accepted Answer

A) True 
 B)False

Question 5

After Chantal's girlfriend successfully lands her parachute jump, Chantal is visibly relieved but passionately reprimands her for taking such a risk. What is this an example of?

Accepted Answer

A) intense vs.mild emotions 
B) mixed emotions 
C) primary emotions 
D) the influence of gender 
A) intense vs.mild emotions 
B) mixed emotions 
C) primary emotions 
D) the influence of gender

Question 6

Emotion labour is emotions experienced in the workplace.

Accepted Answer

A) True 
 B)False

Question 7

What are today's employers are looking for in new employees?

Accepted Answer

A) emotional intelligence 
B) moral integrity 
C) self-management 
D) teamwork 
A) emotional intelligence 
B) moral integrity 
C) self-management 
D) teamwork

Question 8

Which of the following improves the expression of emotion in the statement, "You're making me anxious"?

Accepted Answer

A) "Your fast driving is not making me feel very safe." 
B) "I feel nervous when you drive over the speed limit." 
C) "I feel like taking the keys because of your speeding." 
D) "I feel like I should drive because you are a bad driver." 
A) "Your fast driving is not making me feel very safe." 
B) "I feel nervous when you drive over the speed limit." 
C) "I feel like taking the keys because of your speeding." 
D) "I feel like I should drive because you are a bad driver."

Question 9

Anger can be either a facilitative or debilitative emotion.

Accepted Answer

A) True 
 B)False

Question 10

What is ineffective about this feeling statement: "I feel you are messy."

Accepted Answer

A) It doesn't clearly describe the speaker's feelings. 
B) It describes the other person's behaviour too specifically. 
C) It places responsibility for the feeling on the other person. 
D) It doesn't describe the action of the other person. 
A) It doesn't clearly describe the speaker's feelings. 
B) It describes the other person's behaviour too specifically. 
C) It places responsibility for the feeling on the other person. 
D) It doesn't describe the action of the other person.

Question 11

Which term refers to emotions that prevent a person from functioning effectively?

Accepted Answer

A) debilitative emotions 
B) facilitative emotions 
C) emotional rumination 
D) emotional contagion 
A) debilitative emotions 
B) facilitative emotions 
C) emotional rumination 
D) emotional contagion

Question 12

Which statement best describes debilitative emotions?

Accepted Answer

A) They are emotional counterfeits. 
B) They happen only when you feel bad. 
C) They keep you from communicating effectively. 
D) They contribute to effective functioning when in combination with facilitative emotions. 
A) They are emotional counterfeits. 
B) They happen only when you feel bad. 
C) They keep you from communicating effectively. 
D) They contribute to effective functioning when in combination with facilitative emotions.

Question 13

The ability to distinguish and label emotions is a vital component of emotional intelligence.

Accepted Answer

A) True 
 B)False

Question 14

Jane's parents have given her skills to communicate her emotions. What parenting style did they practise?

Accepted Answer

A) emotional coaching 
B) emotionally dismissive 
C) emotional contagion 
D) emotional labour 
A) emotional coaching 
B) emotionally dismissive 
C) emotional contagion 
D) emotional labour

Question 15

Which term refers to emotions that contribute to effective functioning?

Accepted Answer

A) debilitative emotions 
B) facilitative emotions 
C) emotional intelligence 
D) emotional contagion 
A) debilitative emotions 
B) facilitative emotions 
C) emotional intelligence 
D) emotional contagion

Question 16

The mood of the party was pleasant but mellow. Then Bruce arrived. He was animated, upbeat, and outgoing. Soon most of the people at the partly were laughing and joking. Which of the following describes Bruce's impact on the party?

Accepted Answer

A) emotional contagion 
B) empathy 
C) presenting self 
D) social transmission 
A) emotional contagion 
B) empathy 
C) presenting self 
D) social transmission

Question 17

Which statement describes the best advice for sharing feelings?

Accepted Answer

A) Express only primary feelings. 
B) Accept responsibility for your own feelings. 
C) Express your feelings as soon as they occur. 
D) Recognize that feeling and acting out the feeling are the same. 
A) Express only primary feelings. 
B) Accept responsibility for your own feelings. 
C) Express your feelings as soon as they occur. 
D) Recognize that feeling and acting out the feeling are the same.

Question 18

The event that generates facilitative self-talk for one person might stimulate debilitative thinking for someone else.

Accepted Answer

A) True 
 B)False

Question 19

Rumination is dwelling persistently on positive thoughts that, in turn, intensify positive feelings.

Accepted Answer

A) True 
 B)False

Question 20

An example of mixed emotions is feeling happy and joyful at the same time.

Accepted Answer

A) True 
 B)False

It is important to express all your emotions to all the important people in your life as soon as you experience those emotions.

Janie is feeling upset with her mother, but she has to suppress this emotion because talking about feelings in Janie's family is not acceptable. This is an example of emotion labour.

Which of the following is an example of the fallacy of causation?

Excluding or isolating someone socially at work is considered workplace bullying.

After Chantal's girlfriend successfully lands her parachute jump, Chantal is visibly relieved but passionately reprimands her for taking such a risk. What is this an example of?

Emotion labour is emotions experienced in the workplace.

What are today's employers are looking for in new employees?

Which of the following improves the expression of emotion in the statement, "You're making me anxious"?

Anger can be either a facilitative or debilitative emotion.

What is ineffective about this feeling statement: "I feel you are messy."

Which term refers to emotions that prevent a person from functioning effectively?

Which statement best describes debilitative emotions?

The ability to distinguish and label emotions is a vital component of emotional intelligence.

Jane's parents have given her skills to communicate her emotions. What parenting style did they practise?

Which term refers to emotions that contribute to effective functioning?

The mood of the party was pleasant but mellow. Then Bruce arrived. He was animated, upbeat, and outgoing. Soon most of the people at the partly were laughing and joking. Which of the following describes Bruce's impact on the party?

Which statement describes the best advice for sharing feelings?

The event that generates facilitative self-talk for one person might stimulate debilitative thinking for someone else.

Rumination is dwelling persistently on positive thoughts that, in turn, intensify positive feelings.

An example of mixed emotions is feeling happy and joyful at the same time.

A First Look at Interpersonal Communication

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Exam 4: Emotions: Feeling, Thinking, and Communicating

It is important to express all your emotions to all the important people in your life as soon as you experience those emotions.

Janie is feeling upset with her mother, but she has to suppress this emotion because talking about feelings in Janie's family is not acceptable. This is an example of emotion labour.

Which of the following is an example of the fallacy of causation?

Excluding or isolating someone socially at work is considered workplace bullying.

After Chantal's girlfriend successfully lands her parachute jump, Chantal is visibly relieved but passionately reprimands her for taking such a risk. What is this an example of?

Emotion labour is emotions experienced in the workplace.

What are today's employers are looking for in new employees?

Which of the following improves the expression of emotion in the statement, "You're making me anxious"?

Anger can be either a facilitative or debilitative emotion.

What is ineffective about this feeling statement: "I feel you are messy."

Which term refers to emotions that prevent a person from functioning effectively?

Which statement best describes debilitative emotions?

The ability to distinguish and label emotions is a vital component of emotional intelligence.

Jane's parents have given her skills to communicate her emotions. What parenting style did they practise?

Which term refers to emotions that contribute to effective functioning?

The mood of the party was pleasant but mellow. Then Bruce arrived. He was animated, upbeat, and outgoing. Soon most of the people at the partly were laughing and joking. Which of the following describes Bruce's impact on the party?

Which statement describes the best advice for sharing feelings?

The event that generates facilitative self-talk for one person might stimulate debilitative thinking for someone else.

Rumination is dwelling persistently on positive thoughts that, in turn, intensify positive feelings.

An example of mixed emotions is feeling happy and joyful at the same time.

A First Look at Interpersonal Communication

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters