Exam 4: Emotions: Feeling, Thinking, and Communicating
Exam 1: A First Look at Interpersonal Communication152 Questions
Exam 2: Communication and Identity: Creating and Presenting the Self140 Questions
Exam 3: Perception: What You See Is What You Get176 Questions
Exam 4: Emotions: Feeling, Thinking, and Communicating146 Questions
Exam 5: Language: Barrier and Bridge144 Questions
Exam 6: Nonverbal Communication: Messages Beyond Words164 Questions
Exam 7: Listening: More Than Meets the Ear186 Questions
Exam 8: Communication and Relational Dynamics191 Questions
Exam 9: Improving Communication Climates170 Questions
Exam 10: Managing Interpersonal Conflicts168 Questions
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Norman is usually a very confident young man; however, recently, he has been questioning his ability to do his job. He doesn't want to talk about this to anyone. What is Norman experiencing?
(Multiple Choice)
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After a disagreement with Sara about the best care plan for a patient, Jim thinks to himself, "Maybe I should have done that procedure differently." What is this an example of?
(Multiple Choice)
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You're frustrated with your friend's habit of offering unsolicited advice regarding your personal relationship. Which statement is a useful guideline for expressing your feelings?
(Multiple Choice)
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Children who grow up in families where parents dismiss emotions are not at higher risk for behaviour problems.
(True/False)
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What is the process by which emotions are transferred from one person to another?
(Multiple Choice)
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Which term best describes a clenched fist or a sudden change in vocal pitch?
(Multiple Choice)
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Heather's parents are emotionally dismissive. Which of the following is likely to happen to Heather?
(Multiple Choice)
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Some people fail to communicate their emotions clearly because they exaggerate them.
(True/False)
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Certain emotional experiences are common to all people, regardless of their cultural background.
(True/False)
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Which term refers to rethinking the meaning of emotionally charged events in ways that alters their emotional impact?
(Multiple Choice)
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"My sister ought to understand how I am feeling right now." What fallacy is this person falling victim to?
(Multiple Choice)
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Give examples of cultural, gender, and social conventions on emotional expression from your own life.
(Essay)
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Patti tells Paul that she is feeling excited, happy, and nervous about her speech tomorrow. What is Patti doing?
(Multiple Choice)
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You are annoyed that your co-workers talk about people behind their backs. According to cognitive psychology, which of the following is the cause of your feelings?
(Multiple Choice)
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Fear of disclosing feelings is justified because unpleasant consequences can result from doing so.
(True/False)
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Match each of the statements below with the fallacy it most clearly represents.
a.fallacy of causation
b.fallacy of perfection
c.fallacy of shoulds
d.fallacy of overgeneralization
e.fallacy of catastrophic expectations
-"I know he'll be crushed if I don't go out with him."
(Short Answer)
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Janice tells her colleagues that she can handle every client complaint with complete confidence and skill. This is the fallacy of perfection.
(True/False)
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