Question 1

Which of the following is NOT a recognition tool used by most small businesses?

Accepted Answer

A) challenging work assignments 
B) larger office or cubicle 
C) job enlargement 
D) job rotation 
A) challenging work assignments 
B) larger office or cubicle 
C) job enlargement 
D) job rotation

Question 2

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO.Which of the following undermines the argument that David should use Assure Group?

Accepted Answer

A) Assure lacks a clear credit history due to a recent corporate name change. 
B) Assure's Web site indicates that customers experience only modest savings. 
C) Assure requires business owners to complete questionnaires about workplace safety. 
D) Assure provides payroll, recruiting, and screening services to customers. 
A) Assure lacks a clear credit history due to a recent corporate name change. 
B) Assure's Web site indicates that customers experience only modest savings. 
C) Assure requires business owners to complete questionnaires about workplace safety. 
D) Assure provides payroll, recruiting, and screening services to customers.

Question 3

With an intranet-based HRIS,employees can access the benefits home page and find information about their firm's medical and dental plans.

Accepted Answer

A) True 
 B)False

Question 4

Research indicates that the majority of workplace accidents,especially serious accidents,occur in firms that employ less than 50 workers.

Accepted Answer

A) True 
 B)False

Question 5

A PEO handles a client's payroll,Social Security payments,and unemployment insurance,but recruiting and hiring remain the responsibility of the client.

Accepted Answer

A) True 
 B)False

Question 6

The simplicity of SIMPLE IRAs makes them appropriate for small businesses with 100 or fewer employees.

Accepted Answer

A) True 
 B)False

Question 7

Compressed work weeks,flexible work schedules,and occasional free meals are work-life benefits that small firms use to retain good employees.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following terms refers to people who create businesses under risky conditions?

Accepted Answer

A) investors 
B) developers 
C) entrepreneurs 
D) visionaries 
A) investors 
B) developers 
C) entrepreneurs 
D) visionaries

Question 9

All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________.

Accepted Answer

A) emphasizing training and development 
B) conducting regular performance appraisals 
C) providing job sharing options for employees 
D) offering competitive recruitment packages 
A) emphasizing training and development 
B) conducting regular performance appraisals 
C) providing job sharing options for employees 
D) offering competitive recruitment packages

Question 10

Elliot owns a catering business and employs 30 people.Elliot is uncertain about when to pay overtime and how to calculate overtime wages.The Web site of which of the following would be the most useful to Elliot?

Accepted Answer

A) Office of Personnel Management 
B) Department of Labor 
C) Department of Commerce 
D) Equal Employment Opportunity Commission 
A) Office of Personnel Management 
B) Department of Labor 
C) Department of Commerce 
D) Equal Employment Opportunity Commission

Question 11

Which of the following best explains why effective communication methods are essential to small businesses?

Accepted Answer

A) Managers lack the time to become familiar with all employees. 
B) A few disgruntled employees can have a significant negative effect. 
C) Informality and flexibility require managers to be prepared for change. 
D) Limited investments in technology require small firm employees to adapt. 
A) Managers lack the time to become familiar with all employees. 
B) A few disgruntled employees can have a significant negative effect. 
C) Informality and flexibility require managers to be prepared for change. 
D) Limited investments in technology require small firm employees to adapt.

Question 12

Small businesses typically do not provide employee training that emphasizes long-term management skills because of concerns regarding employee turnover.

Accepted Answer

A) True 
 B)False

Question 13

A ________ can help a small business eliminate extensive HR-related paperwork,stay in compliance with Title VII,OSHA,and pension plan rules,and attain low-cost insurance.

Accepted Answer

A) professional employer organization 
B) human resource information system 
C) management information system 
D) transaction-processing system 
A) professional employer organization 
B) human resource information system 
C) management information system 
D) transaction-processing system

Question 14

Lynn Wallace owns a cleaning supply store and has 55 employees.Lynn needs to hire an accounts services manager.She wants a simple but formal method for screening applicants that is neither costly nor highly time consuming.Which of the following would be most appropriate for Lynn?

Accepted Answer

A) assessment center 
B) situational judgment test 
C) work sampling test 
D) miniature job training 
A) assessment center 
B) situational judgment test 
C) work sampling test 
D) miniature job training

Question 15

Which of the following terms refers to a testing method used by small businesses that is based on measuring a candidate's performance on actual basic job tasks?

Accepted Answer

A) work sampling 
B) skills inventory 
C) assessment center 
D) performance appraisal 
A) work sampling 
B) skills inventory 
C) assessment center 
D) performance appraisal

Question 16

Jana owns a dry cleaning business and employs 25 people.She needs a safety and accident checklist that is specific to the dry cleaning industry.Jana would most likely find the information she needs on the ________ web site.

Accepted Answer

A) SBA 
B) O*NET 
C) EEOC 
D) OSHA 
A) SBA 
B) O*NET 
C) EEOC 
D) OSHA

Question 17

Which of the following is a common characteristic of HR at most small businesses?

Accepted Answer

A) dedicated HR manager responsible for recruiting 
B) strict oversight of compensation regulations 
C) intranet-based employee benefits enrollment 
D) duplication of employee data in paperwork 
A) dedicated HR manager responsible for recruiting 
B) strict oversight of compensation regulations 
C) intranet-based employee benefits enrollment 
D) duplication of employee data in paperwork

Question 18

Unlike large organizations,small businesses benefit from familiarity with employees and flexibility and informality in HR management.

Accepted Answer

A) True 
 B)False

Question 19

What is the primary reason that small firms use the Internet for employee training programs?

Accepted Answer

A) relatively low costs 
B) OSHA guidelines 
C) SBA requirements 
D) guaranteed results 
A) relatively low costs 
B) OSHA guidelines 
C) SBA requirements 
D) guaranteed results

Question 20

For a fee,a small business can receive an on-site safety consultation with an OSHA safety expert to help improve the health and safety systems at the worksite.

Accepted Answer

A) True 
 B)False

Which of the following is NOT a recognition tool used by most small businesses?

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO.Which of the following undermines the argument that David should use Assure Group?

With an intranet-based HRIS,employees can access the benefits home page and find information about their firm's medical and dental plans.

Research indicates that the majority of workplace accidents,especially serious accidents,occur in firms that employ less than 50 workers.

A PEO handles a client's payroll,Social Security payments,and unemployment insurance,but recruiting and hiring remain the responsibility of the client.

The simplicity of SIMPLE IRAs makes them appropriate for small businesses with 100 or fewer employees.

Compressed work weeks,flexible work schedules,and occasional free meals are work-life benefits that small firms use to retain good employees.

Which of the following terms refers to people who create businesses under risky conditions?

All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________.

Elliot owns a catering business and employs 30 people.Elliot is uncertain about when to pay overtime and how to calculate overtime wages.The Web site of which of the following would be the most useful to Elliot?

Which of the following best explains why effective communication methods are essential to small businesses?

Small businesses typically do not provide employee training that emphasizes long-term management skills because of concerns regarding employee turnover.

A ________ can help a small business eliminate extensive HR-related paperwork,stay in compliance with Title VII,OSHA,and pension plan rules,and attain low-cost insurance.

Lynn Wallace owns a cleaning supply store and has 55 employees.Lynn needs to hire an accounts services manager.She wants a simple but formal method for screening applicants that is neither costly nor highly time consuming.Which of the following would be most appropriate for Lynn?

Which of the following terms refers to a testing method used by small businesses that is based on measuring a candidate's performance on actual basic job tasks?

Jana owns a dry cleaning business and employs 25 people.She needs a safety and accident checklist that is specific to the dry cleaning industry.Jana would most likely find the information she needs on the ________ web site.

Which of the following is a common characteristic of HR at most small businesses?

Unlike large organizations,small businesses benefit from familiarity with employees and flexibility and informality in HR management.

What is the primary reason that small firms use the Internet for employee training programs?

For a fee,a small business can receive an on-site safety consultation with an OSHA safety expert to help improve the health and safety systems at the worksite.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Filters

Exam 18: Managing Human Resources in Entrepreneurial Firms

Which of the following is NOT a recognition tool used by most small businesses?

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO.Which of the following undermines the argument that David should use Assure Group?

With an intranet-based HRIS,employees can access the benefits home page and find information about their firm's medical and dental plans.

Research indicates that the majority of workplace accidents,especially serious accidents,occur in firms that employ less than 50 workers.

A PEO handles a client's payroll,Social Security payments,and unemployment insurance,but recruiting and hiring remain the responsibility of the client.

The simplicity of SIMPLE IRAs makes them appropriate for small businesses with 100 or fewer employees.

Compressed work weeks,flexible work schedules,and occasional free meals are work-life benefits that small firms use to retain good employees.

Which of the following terms refers to people who create businesses under risky conditions?

All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________.

Elliot owns a catering business and employs 30 people.Elliot is uncertain about when to pay overtime and how to calculate overtime wages.The Web site of which of the following would be the most useful to Elliot?

Which of the following best explains why effective communication methods are essential to small businesses?

Small businesses typically do not provide employee training that emphasizes long-term management skills because of concerns regarding employee turnover.

A ________ can help a small business eliminate extensive HR-related paperwork,stay in compliance with Title VII,OSHA,and pension plan rules,and attain low-cost insurance.

Lynn Wallace owns a cleaning supply store and has 55 employees.Lynn needs to hire an accounts services manager.She wants a simple but formal method for screening applicants that is neither costly nor highly time consuming.Which of the following would be most appropriate for Lynn?

Which of the following terms refers to a testing method used by small businesses that is based on measuring a candidate's performance on actual basic job tasks?

Jana owns a dry cleaning business and employs 25 people.She needs a safety and accident checklist that is specific to the dry cleaning industry.Jana would most likely find the information she needs on the ________ web site.

Which of the following is a common characteristic of HR at most small businesses?

Unlike large organizations,small businesses benefit from familiarity with employees and flexibility and informality in HR management.

What is the primary reason that small firms use the Internet for employee training programs?

For a fee,a small business can receive an on-site safety consultation with an OSHA safety expert to help improve the health and safety systems at the worksite.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Filters