Question 1

Which of the following best defines line authority?

Accepted Answer

A) management over a small staff in a public firm 
B) management with flexible decision-making powers 
C) a manager's right to advise other managers or employees 
D) a manager's right to issue orders to other managers or employees 
A) management over a small staff in a public firm 
B) management with flexible decision-making powers 
C) a manager's right to advise other managers or employees 
D) a manager's right to issue orders to other managers or employees D

Question 2

Human resource managers who complete professional certification exams can earn SPHR,GPHR,or PHR certificates.

Accepted Answer

A) True 
 B)False  True

Question 3

What are the three distinct functions carried out by human resource managers? Describe each function in a brief essay.

Accepted Answer

The three functions include a line function,a coordination function,and a staff or service function.HR managers exert line authority within the HR department because they direct the activities of the people in that department.HR managers also coordinate personnel activities.In the service function,HR managers assist in hiring,training,evaluating,rewarding,counseling,promoting,and firing employees.They also administer benefit programs and help line managers comply with EEO,occupational health and safety,and labor laws.

Question 4

Human resource managers generally exert ________ within the human resources department and ________ outside the human resources department.

Accepted Answer

A) line authority; implied authority 
B) staff authority; line authority 
C) functional authority; line authority 
D) staff authority; implied authority 
A) line authority; implied authority 
B) staff authority; line authority 
C) functional authority; line authority 
D) staff authority; implied authority

Question 5

Which of the following has historically been an integral part of every line manager's duties?

Accepted Answer

A) responding to customer complaints 
B) handling personnel issues 
C) creating personnel policies 
D) establishing dress codes 
A) responding to customer complaints 
B) handling personnel issues 
C) creating personnel policies 
D) establishing dress codes

Question 6

Over the next few years,employers may face a severe labor shortage because ________.

Accepted Answer

A) there are fewer people entering the workforce than there are retiring baby boomers 
B) one-third of single mothers are not employed in the U.S. labor force 
C) there are too many nontraditional workers holding multiple jobs 
D) older employees are more family-centric than younger employees 
A) there are fewer people entering the workforce than there are retiring baby boomers 
B) one-third of single mothers are not employed in the U.S. labor force 
C) there are too many nontraditional workers holding multiple jobs 
D) older employees are more family-centric than younger employees

Question 7

Human resource managers assist line managers with hiring,training,evaluating,rewarding,counseling,promoting,and hiring employees.

Accepted Answer

A) True 
 B)False

Question 8

Communicating is one of the five basic functions of the management process.

Accepted Answer

A) True 
 B)False

Question 9

A key concept of the textbook is that human resource management is the sole responsibility of human resource managers,so line managers and staff managers rely heavily on HR specialists to hire the best employees.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following would provide the best solution for a global firm's HR department that needs to immediately provide employees with corporate information?

Accepted Answer

A) streaming desktop video 
B) electronic outsourcing 
C) productivity software 
D) network monitoring 
A) streaming desktop video 
B) electronic outsourcing 
C) productivity software 
D) network monitoring

Question 11

Which function of the management process includes selecting employees,setting performance standards,and compensating employees?

Accepted Answer

A) organizing 
B) planning 
C) motivating 
D) staffing 
A) organizing 
B) planning 
C) motivating 
D) staffing

Question 12

Which of the following includes five basic functions--planning,organizing,staffing,leading,and controlling?

Accepted Answer

A) job analysis 
B) strategic management 
C) management process 
D) adaptability screening 
A) job analysis 
B) strategic management 
C) management process 
D) adaptability screening

Question 13

Which of the following is most likely a line function of the human resource manager?

Accepted Answer

A) ensuring that line managers are implementing HR policies 
B) advising line managers about how to implement EEO laws 
C) representing the interests of employees to senior management 
D) directing the activities of subordinates in the HR department 
A) ensuring that line managers are implementing HR policies 
B) advising line managers about how to implement EEO laws 
C) representing the interests of employees to senior management 
D) directing the activities of subordinates in the HR department

Question 14

According to experts,the primary hindrance to a firm's productivity is its inability to ________.

Accepted Answer

A) establish effective manufacturing facilities 
B) acquire and maintain human capital 
C) use advanced accounting controls 
D) attain adequate cash and credit 
A) establish effective manufacturing facilities 
B) acquire and maintain human capital 
C) use advanced accounting controls 
D) attain adequate cash and credit

Question 15

Personnel activities associated with human resource management most likely include all of the following EXCEPT ________.

Accepted Answer

A) orienting and training new employees 
B) appraising employee performance 
C) building employee commitment 
D) developing customer relationships 
A) orienting and training new employees 
B) appraising employee performance 
C) building employee commitment 
D) developing customer relationships

Question 16

Jolene,a manager,delegates the responsibility for a project to Lee,her subordinate.Jolene is most likely involved in which function of the management process?

Accepted Answer

A) staffing 
B) organizing 
C) motivating 
D) leading 
A) staffing 
B) organizing 
C) motivating 
D) leading

Question 17

What term refers to the knowledge,education,training,skills,and expertise of a firm's workers?

Accepted Answer

A) human resources 
B) human capital 
C) intangible assets 
D) contingent personnel 
A) human resources 
B) human capital 
C) intangible assets 
D) contingent personnel

Question 18

________ refers to the tendency of firms to extend their sales,ownership,and/or manufacturing to new markets abroad.

Accepted Answer

A) Expansion 
B) Globalization 
C) Export growth 
D) Diversification 
A) Expansion 
B) Globalization 
C) Export growth 
D) Diversification

Question 19

Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks.In which function of the management process does Celeste spend most of her time?

Accepted Answer

A) leading 
B) controlling 
C) organizing 
D) planning 
A) leading 
B) controlling 
C) organizing 
D) planning

Question 20

Human resource managers are generally staff managers.

Accepted Answer

A) True 
 B)False

Which of the following best defines line authority?

Human resource managers who complete professional certification exams can earn SPHR,GPHR,or PHR certificates.

What are the three distinct functions carried out by human resource managers? Describe each function in a brief essay.

Human resource managers generally exert within the human resources department and outside the human resources department.

Which of the following has historically been an integral part of every line manager's duties?

Over the next few years,employers may face a severe labor shortage because ________.

Human resource managers assist line managers with hiring,training,evaluating,rewarding,counseling,promoting,and hiring employees.

Communicating is one of the five basic functions of the management process.

A key concept of the textbook is that human resource management is the sole responsibility of human resource managers,so line managers and staff managers rely heavily on HR specialists to hire the best employees.

Which of the following would provide the best solution for a global firm's HR department that needs to immediately provide employees with corporate information?

Which function of the management process includes selecting employees,setting performance standards,and compensating employees?

Which of the following includes five basic functions--planning,organizing,staffing,leading,and controlling?

Which of the following is most likely a line function of the human resource manager?

According to experts,the primary hindrance to a firm's productivity is its inability to ________.

Personnel activities associated with human resource management most likely include all of the following EXCEPT ________.

Jolene,a manager,delegates the responsibility for a project to Lee,her subordinate.Jolene is most likely involved in which function of the management process?

What term refers to the knowledge,education,training,skills,and expertise of a firm's workers?

________ refers to the tendency of firms to extend their sales,ownership,and/or manufacturing to new markets abroad.

Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks.In which function of the management process does Celeste spend most of her time?

Human resource managers are generally staff managers.

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 1: Introduction to Human Resource Management

Which of the following best defines line authority?

Human resource managers who complete professional certification exams can earn SPHR,GPHR,or PHR certificates.

What are the three distinct functions carried out by human resource managers? Describe each function in a brief essay.

Human resource managers generally exert ________ within the human resources department and ________ outside the human resources department.

Which of the following has historically been an integral part of every line manager's duties?

Over the next few years,employers may face a severe labor shortage because ________.

Human resource managers assist line managers with hiring,training,evaluating,rewarding,counseling,promoting,and hiring employees.

Communicating is one of the five basic functions of the management process.

A key concept of the textbook is that human resource management is the sole responsibility of human resource managers,so line managers and staff managers rely heavily on HR specialists to hire the best employees.

Which of the following would provide the best solution for a global firm's HR department that needs to immediately provide employees with corporate information?

Which function of the management process includes selecting employees,setting performance standards,and compensating employees?

Which of the following includes five basic functions--planning,organizing,staffing,leading,and controlling?

Which of the following is most likely a line function of the human resource manager?

According to experts,the primary hindrance to a firm's productivity is its inability to ________.

Personnel activities associated with human resource management most likely include all of the following EXCEPT ________.

Jolene,a manager,delegates the responsibility for a project to Lee,her subordinate.Jolene is most likely involved in which function of the management process?

What term refers to the knowledge,education,training,skills,and expertise of a firm's workers?

________ refers to the tendency of firms to extend their sales,ownership,and/or manufacturing to new markets abroad.

Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks.In which function of the management process does Celeste spend most of her time?

Human resource managers are generally staff managers.

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Human resource managers generally exert within the human resources department and outside the human resources department.