Question 1

Which of the following supervisory actions is LEAST likely to enhance the perception of fairness?

Accepted Answer

A) dealing with unethical behavior quickly 
B) conducting an objective performance appraisal 
C) making more normative than nonnormative statements 
D) ensuring that employees understand the reasons for a decision 
A) dealing with unethical behavior quickly 
B) conducting an objective performance appraisal 
C) making more normative than nonnormative statements 
D) ensuring that employees understand the reasons for a decision C

Question 2

Which of the following is the primary element of properly developed disciplinary procedures?

Accepted Answer

A) electronic employee monitoring 
B) clearly established rules 
C) legal representation 
D) severe penalties 
A) electronic employee monitoring 
B) clearly established rules 
C) legal representation 
D) severe penalties B

Question 3

How do both firms and individuals benefit from fair treatment in the workplace? When employee discipline is necessary,how can firms ensure that the disciplinary process is fair?

Accepted Answer

In addition to treating others as you would like to be treated,there are other reasons that managers should treat employees fairly.Arbitrators and the courts will consider the fairness of the employer's disciplinary procedures when reviewing disciplinary decisions.Fairness also relates to a wide range of positive employee outcomes.These include enhanced employee commitment and enhanced satisfaction with the organization,job,and leader and more "organizational citizenship behaviors." Job applicants who felt treated unfairly expressed more desire to appeal the outcome.Those who view the firm's testing programs as fair react more favorably to the selection procedure,and view the company and the job as more attractive.The three pillars for ensuring that the disciplinary process is fair are establishing clear rules and regulations,a system of progressive penalties,and an appeals process.

Question 4

Which of the following terms refers to the willful disregard or disobedience of a supervisor's authority?

Accepted Answer

A) disobedience 
B) insubordination 
C) harassment 
D) mutiny 
A) disobedience 
B) insubordination 
C) harassment 
D) mutiny

Question 5

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics.The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona.Recently,Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds.In addition,the firm has been sued by two former employees for wrongful discharge.As a result,Health-Tech's top executives are evaluating the firm's hiring process,ethics training system,reward system,and disciplinary system to determine how to promote ethics and fair treatment. Which of the following,if true,best supports the argument that Health-Tech should utilize online ethics program software?

Accepted Answer

A) Health-Tech executives want to quantify the types of ethical issues that are most common at the firm in order to provide the most relevant training to employees. 
B) Health-Tech managers are required to monitor the computer usage of subordinates to determine their levels of productivity. 
C) Health-Tech discusses its code of conduct during employee orientation and also provides new employees with the firm's handbook. 
D) The Health-Tech legal department requires the firm to post its ethics code and hiring procedures on the firm's web site to prevent legal problems. 
A) Health-Tech executives want to quantify the types of ethical issues that are most common at the firm in order to provide the most relevant training to employees. 
B) Health-Tech managers are required to monitor the computer usage of subordinates to determine their levels of productivity. 
C) Health-Tech discusses its code of conduct during employee orientation and also provides new employees with the firm's handbook. 
D) The Health-Tech legal department requires the firm to post its ethics code and hiring procedures on the firm's web site to prevent legal problems.

Question 6

Studies indicate that some people's traits and behaviors make them more susceptible to bullying.

Accepted Answer

A) True 
 B)False

Question 7

The plant closing law requires that employers ________.

Accepted Answer

A) provide employees with training for different jobs 
B) provide severance pay for at least three months 
C) notify employees 60 days before closing a facility 
D) layoff no more than 50 people at one facility 
A) provide employees with training for different jobs 
B) provide severance pay for at least three months 
C) notify employees 60 days before closing a facility 
D) layoff no more than 50 people at one facility

Question 8

As a manager,all of the following would most likely encourage ethical behavior among subordinates EXCEPT ________.

Accepted Answer

A) clarifying expectations 
B) serving as a role model 
C) rewarding honest work 
D) taking credit for others' work 
A) clarifying expectations 
B) serving as a role model 
C) rewarding honest work 
D) taking credit for others' work

Question 9

Firms considered high performance work systems should strive to cut costs rather than downsize because employee morale is especially important to the firm's productivity and profitability.

Accepted Answer

A) True 
 B)False

Question 10

Which type of bullying most likely involves spreading rumors and purposely breaking up friendships in the workplace?

Accepted Answer

A) physical bullying 
B) cyberbullying 
C) verbal bullying 
D) social bullying 
A) physical bullying 
B) cyberbullying 
C) verbal bullying 
D) social bullying

Question 11

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

Accepted Answer

A) True 
 B)False

Question 12

The ethical or unethical influence of a manager on a subordinate tends to occur through both verbal and non-verbal communication.

Accepted Answer

A) True 
 B)False

Question 13

The business purpose exception to the Electronic Communications Privacy Act permits ________.

Accepted Answer

A) employees to access private employer documents if they have reason to suspect unethical behavior by company agents 
B) employers to monitor communications if they can show a legitimate business reason for doing so 
C) employers to listen to personal employee phone calls if the calls are made on employer time 
D) employees to conduct personal business during work hours if they can show it is necessary 
A) employees to access private employer documents if they have reason to suspect unethical behavior by company agents 
B) employers to monitor communications if they can show a legitimate business reason for doing so 
C) employers to listen to personal employee phone calls if the calls are made on employer time 
D) employees to conduct personal business during work hours if they can show it is necessary

Question 14

Which of the following guides the most serious societal behaviors such as murder,stealing,and slander?

Accepted Answer

A) normative judgments 
B) distributive justice 
C) human rights 
D) moral standards 
A) normative judgments 
B) distributive justice 
C) human rights 
D) moral standards

Question 15

All of the following are examples of insubordination EXCEPT ________.

Accepted Answer

A) publicly criticizing a supervisor 
B) disregarding the chain of command 
C) repeatedly failing to perform tasks 
D) deliberately defying company rules 
A) publicly criticizing a supervisor 
B) disregarding the chain of command 
C) repeatedly failing to perform tasks 
D) deliberately defying company rules

Question 16

With a system of progressive penalties,the severity of the penalty depends on the offense and the employee's seniority level.

Accepted Answer

A) True 
 B)False

Question 17

What is organizational culture? How can managers influence the ethical nature of a firm's culture?

Accepted Answer

Organizational culture is the characteri

Question 18

What is the difference between layoffs and downsizings? What are the alternatives to layoffs and downsizings?

Accepted Answer

Layoff generally refers to having select

Question 19

Which of the following terms refers to the characteristic values,traditions,and behaviors a company's employees share?

Accepted Answer

A) organizational culture 
B) organizational ethics 
C) corporate climate 
D) corporate mission 
A) organizational culture 
B) organizational ethics 
C) corporate climate 
D) corporate mission

Question 20

Two components of organizational justice are distributive justice and procedural justice.

Accepted Answer

A) True 
 B)False

Which of the following supervisory actions is LEAST likely to enhance the perception of fairness?

Which of the following is the primary element of properly developed disciplinary procedures?

How do both firms and individuals benefit from fair treatment in the workplace? When employee discipline is necessary,how can firms ensure that the disciplinary process is fair?

Which of the following terms refers to the willful disregard or disobedience of a supervisor's authority?

Studies indicate that some people's traits and behaviors make them more susceptible to bullying.

The plant closing law requires that employers ________.

As a manager,all of the following would most likely encourage ethical behavior among subordinates EXCEPT ________.

Firms considered high performance work systems should strive to cut costs rather than downsize because employee morale is especially important to the firm's productivity and profitability.

Which type of bullying most likely involves spreading rumors and purposely breaking up friendships in the workplace?

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

The ethical or unethical influence of a manager on a subordinate tends to occur through both verbal and non-verbal communication.

The business purpose exception to the Electronic Communications Privacy Act permits ________.

Which of the following guides the most serious societal behaviors such as murder,stealing,and slander?

All of the following are examples of insubordination EXCEPT ________.

With a system of progressive penalties,the severity of the penalty depends on the offense and the employee's seniority level.

What is organizational culture? How can managers influence the ethical nature of a firm's culture?

What is the difference between layoffs and downsizings? What are the alternatives to layoffs and downsizings?

Which of the following terms refers to the characteristic values,traditions,and behaviors a company's employees share?

Two components of organizational justice are distributive justice and procedural justice.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 14: Ethics and Employee Rights and Discipline

Which of the following supervisory actions is LEAST likely to enhance the perception of fairness?

Which of the following is the primary element of properly developed disciplinary procedures?

How do both firms and individuals benefit from fair treatment in the workplace? When employee discipline is necessary,how can firms ensure that the disciplinary process is fair?

Which of the following terms refers to the willful disregard or disobedience of a supervisor's authority?

Studies indicate that some people's traits and behaviors make them more susceptible to bullying.

The plant closing law requires that employers ________.

As a manager,all of the following would most likely encourage ethical behavior among subordinates EXCEPT ________.

Firms considered high performance work systems should strive to cut costs rather than downsize because employee morale is especially important to the firm's productivity and profitability.

Which type of bullying most likely involves spreading rumors and purposely breaking up friendships in the workplace?

Distributive justice refers to the manner in which managers conduct their interpersonal dealings with employees.

The ethical or unethical influence of a manager on a subordinate tends to occur through both verbal and non-verbal communication.

The business purpose exception to the Electronic Communications Privacy Act permits ________.

Which of the following guides the most serious societal behaviors such as murder,stealing,and slander?

All of the following are examples of insubordination EXCEPT ________.

With a system of progressive penalties,the severity of the penalty depends on the offense and the employee's seniority level.

What is organizational culture? How can managers influence the ethical nature of a firm's culture?

What is the difference between layoffs and downsizings? What are the alternatives to layoffs and downsizings?

Which of the following terms refers to the characteristic values,traditions,and behaviors a company's employees share?

Two components of organizational justice are distributive justice and procedural justice.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters