Question 1

Which of the following risks commonly associated with small businesses can most likely be minimized by an HR information systems?

Accepted Answer

A) data entry errors 
B) personality testing 
C) college recruiting 
D) discrimination lawsuits 
A) data entry errors 
B) personality testing 
C) college recruiting 
D) discrimination lawsuits

Question 2

Which of the following is the most likely result of treating family and non-family employees at a small business differently?

Accepted Answer

A) communication difficulties 
B) benefits discrepancies 
C) union involvement 
D) poor morale 
A) communication difficulties 
B) benefits discrepancies 
C) union involvement 
D) poor morale

Question 3

According to the text,what are the three tools that small businesses can use to improve their HR management practices?

Accepted Answer

A) informality, adaptability, and reliability 
B) flexibility, familiarity, and informality 
C) creativity, flexibility, and adaptability 
D) familiarity, formality, and flexibility 
A) informality, adaptability, and reliability 
B) flexibility, familiarity, and informality 
C) creativity, flexibility, and adaptability 
D) familiarity, formality, and flexibility

Question 4

All of the following are simple communication programs recommended to small businesses EXCEPT ________.

Accepted Answer

A) quick, scheduled meetings 
B) updated employer Web sites 
C) scheduled employee retreats 
D) regular employee newsletters 
A) quick, scheduled meetings 
B) updated employer Web sites 
C) scheduled employee retreats 
D) regular employee newsletters

Question 5

Fred Landon owns a lawn care business and employs 35 people.Fred is unsure whether federal rules regarding employee discrimination apply to his small business.The Web site of which of the following agencies would be the most useful to Fred?

Accepted Answer

A) Small Business Administration 
B) Employee Benefits Security Administration 
C) Equal Employment Opportunity Commission 
D) Occupational Safety and Health Administration 
A) Small Business Administration 
B) Employee Benefits Security Administration 
C) Equal Employment Opportunity Commission 
D) Occupational Safety and Health Administration

Question 6

Training programs at most small firms tend to focus on ________.

Accepted Answer

A) specific competencies needed at the firm 
B) long-term management skills 
C) strategy needs at the firm 
D) marketing and finance 
A) specific competencies needed at the firm 
B) long-term management skills 
C) strategy needs at the firm 
D) marketing and finance

Question 7

All of the following tasks can be managed with most HR software programs EXCEPT ________.

Accepted Answer

A) payroll 
B) attendance 
C) outplacement 
D) benefits management 
A) payroll 
B) attendance 
C) outplacement 
D) benefits management

Question 8

Managers who prepare for an interview using the streamlined interview process should focus on all of the following factors about a candidate EXCEPT ________.

Accepted Answer

A) personality 
B) age and skills 
C) work motivation 
D) knowledge and experience 
A) personality 
B) age and skills 
C) work motivation 
D) knowledge and experience

Question 9

Small businesses frequently use PEOs because they lack dedicated HR managers.

Accepted Answer

A) True 
 B)False

Question 10

A small firm usually begins with a manual human resource management system before shifting to an automated system.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a true statement regarding HR management at small businesses?

Accepted Answer

A) Owners of firms with less than 100 employees usually handles HR tasks. 
B) Firms with less than ten employees do not have any human resources tasks. 
C) In most cases, firms with at least 30 employees can afford an HR specialist. 
D) Human resources activities in small firms tend to be extremely formal. 
A) Owners of firms with less than 100 employees usually handles HR tasks. 
B) Firms with less than ten employees do not have any human resources tasks. 
C) In most cases, firms with at least 30 employees can afford an HR specialist. 
D) Human resources activities in small firms tend to be extremely formal.

Question 12

Which of the following terms refers to an outside vendor that manages HR functions for small businesses?

Accepted Answer

A) professional employer organization 
B) human resource outsourcer 
C) employee leasing firm 
D) all of the above 
A) professional employer organization 
B) human resource outsourcer 
C) employee leasing firm 
D) all of the above

Question 13

You are the owner of a small business and feel overwhelmed by the paperwork.You have decided to use a PEO.What are the issues you must address to determine which PEO is best for your company?

Accepted Answer

Small business managers need to choose a

Question 14

In most cases,a PEO shares liability with its clients,which encourages the PEO to ensure that its clients comply with COBRA,Title VII,and OSHA.

Accepted Answer

A) True 
 B)False

Question 15

The owner of A-1 Construction paid more in workers' compensation costs than salaries last year.Which of the following would most likely help the owner of A-1 Construction?

Accepted Answer

A) taking online courses through the SBA 
B) screening employees with the Predictive Index 
C) requesting a consultation with an OSHA safety expert 
D) referring to the FirstStep Employment Law Advisor for assistance 
A) taking online courses through the SBA 
B) screening employees with the Predictive Index 
C) requesting a consultation with an OSHA safety expert 
D) referring to the FirstStep Employment Law Advisor for assistance

Question 16

Julie has a small accounting firm with only six employees,so she handles HR tasks manually.Julie recently hired a new employee.Which of the following forms will Julie most likely need on the worker's first day of employment?

Accepted Answer

A) reference check form 
B) employment agreement form 
C) vacation request form 
D) absence report form 
A) reference check form 
B) employment agreement form 
C) vacation request form 
D) absence report form

Question 17

All of the following are reasons that firms install human resource information systems EXCEPT ________.

Accepted Answer

A) worker performance monitoring 
B) online self-processing 
C) transaction processing 
D) system integration 
A) worker performance monitoring 
B) online self-processing 
C) transaction processing 
D) system integration

Question 18

Since Internet job boards are limited to large firms,small business owners are forced to recruit through local newspapers.

Accepted Answer

A) True 
 B)False

Question 19

All of the following are common functions of a firm's human resource intranet EXCEPT ________.

Accepted Answer

A) providing electronic pay stubs 
B) filing federal and state employment taxes 
C) providing electronic employee handbooks 
D) registering employees for training programs 
A) providing electronic pay stubs 
B) filing federal and state employment taxes 
C) providing electronic employee handbooks 
D) registering employees for training programs

Question 20

All of the following are recommended activities for small business managers who are in the process of selecting a professional employer organization EXCEPT ________.

Accepted Answer

A) analyzing how the employee benefits are funded 
B) checking the professional rating assigned to the PEO 
C) assessing the PEO's staff for experience and depth 
D) asking how the PEO will provide its services 
A) analyzing how the employee benefits are funded 
B) checking the professional rating assigned to the PEO 
C) assessing the PEO's staff for experience and depth 
D) asking how the PEO will provide its services

Which of the following risks commonly associated with small businesses can most likely be minimized by an HR information systems?

Which of the following is the most likely result of treating family and non-family employees at a small business differently?

According to the text,what are the three tools that small businesses can use to improve their HR management practices?

All of the following are simple communication programs recommended to small businesses EXCEPT ________.

Fred Landon owns a lawn care business and employs 35 people.Fred is unsure whether federal rules regarding employee discrimination apply to his small business.The Web site of which of the following agencies would be the most useful to Fred?

Training programs at most small firms tend to focus on ________.

All of the following tasks can be managed with most HR software programs EXCEPT ________.

Managers who prepare for an interview using the streamlined interview process should focus on all of the following factors about a candidate EXCEPT ________.

Small businesses frequently use PEOs because they lack dedicated HR managers.

A small firm usually begins with a manual human resource management system before shifting to an automated system.

Which of the following is a true statement regarding HR management at small businesses?

Which of the following terms refers to an outside vendor that manages HR functions for small businesses?

You are the owner of a small business and feel overwhelmed by the paperwork.You have decided to use a PEO.What are the issues you must address to determine which PEO is best for your company?

In most cases,a PEO shares liability with its clients,which encourages the PEO to ensure that its clients comply with COBRA,Title VII,and OSHA.

The owner of A-1 Construction paid more in workers' compensation costs than salaries last year.Which of the following would most likely help the owner of A-1 Construction?

Julie has a small accounting firm with only six employees,so she handles HR tasks manually.Julie recently hired a new employee.Which of the following forms will Julie most likely need on the worker's first day of employment?

All of the following are reasons that firms install human resource information systems EXCEPT ________.

Since Internet job boards are limited to large firms,small business owners are forced to recruit through local newspapers.

All of the following are common functions of a firm's human resource intranet EXCEPT ________.

All of the following are recommended activities for small business managers who are in the process of selecting a professional employer organization EXCEPT ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Filters

Exam 18: Managing Human Resources in Entrepreneurial Firms

Which of the following risks commonly associated with small businesses can most likely be minimized by an HR information systems?

Which of the following is the most likely result of treating family and non-family employees at a small business differently?

According to the text,what are the three tools that small businesses can use to improve their HR management practices?

All of the following are simple communication programs recommended to small businesses EXCEPT ________.

Fred Landon owns a lawn care business and employs 35 people.Fred is unsure whether federal rules regarding employee discrimination apply to his small business.The Web site of which of the following agencies would be the most useful to Fred?

Training programs at most small firms tend to focus on ________.

All of the following tasks can be managed with most HR software programs EXCEPT ________.

Managers who prepare for an interview using the streamlined interview process should focus on all of the following factors about a candidate EXCEPT ________.

Small businesses frequently use PEOs because they lack dedicated HR managers.

A small firm usually begins with a manual human resource management system before shifting to an automated system.

Which of the following is a true statement regarding HR management at small businesses?

Which of the following terms refers to an outside vendor that manages HR functions for small businesses?

You are the owner of a small business and feel overwhelmed by the paperwork.You have decided to use a PEO.What are the issues you must address to determine which PEO is best for your company?

In most cases,a PEO shares liability with its clients,which encourages the PEO to ensure that its clients comply with COBRA,Title VII,and OSHA.

The owner of A-1 Construction paid more in workers' compensation costs than salaries last year.Which of the following would most likely help the owner of A-1 Construction?

Julie has a small accounting firm with only six employees,so she handles HR tasks manually.Julie recently hired a new employee.Which of the following forms will Julie most likely need on the worker's first day of employment?

All of the following are reasons that firms install human resource information systems EXCEPT ________.

Since Internet job boards are limited to large firms,small business owners are forced to recruit through local newspapers.

All of the following are common functions of a firm's human resource intranet EXCEPT ________.

All of the following are recommended activities for small business managers who are in the process of selecting a professional employer organization EXCEPT ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Filters