Exam 1: Management

MCRS Inc. realized that there were some technical defects in the new manufacturing plants it was building. Technical specialists were sent to the site to correct the issues. This scenario illustrates the _____ function of management.

_____ involves determining organizational goals and the means for achieving them.

Bake 'N Bite Cookies showed its gratitude to its employees at its retail store by hosting its first employee appreciation week. It used the management function of ____ to boost morale.

Which of the following statements is true about planning?

Technical skill refers to the ability to see the organization as a whole, how the different parts affect each other, and how the company fits into or is affected by its environment.

Managers must strive for _____, which is accomplishing tasks that help fulfill organizational objectives such as customer service and satisfaction.

Which of these functions is exclusive to a top manager?

Jane is in charge of her Rotary Club's annual fund-raising auction. She will decide who will ask local businesses for prizes, determine the site of the event, and decide who will sell tickets to customers, and who will work the night of the auction. She is engaged in the management function of _____ .

A management study discovered that companies that invest in their people will create long-term competitive advantages difficult for other companies to duplicate.

First-line managers are the only managers who do not supervise other managers.

Companies that plan have larger profits and faster growth than companies that don't.

First-line managers will most likely have to:

Middle managers will most likely have to:

There are four decisional sub-roles: entrepreneur, disturbance handler, resource allocator, and negotiator.

Providing a great shopping experience for customers is one of the most important organizational objectives of Purple Fashions Inc., a clothing store. The company has a committed customer service professionals who ensures that the customers get exactly what they want. Purple Fashions has become a popular name because of this. The clothing store demonstrates _____.

Which of the following typically is NOT performed by top managers?

_____ hold positions like plant manager and regional manager.

The three interpersonal sub-roles are monitor, disseminator, and spokesperson.

The top mistake made by managers who were derailed from their fast track up the managerial ranks was that they didn't develop or possess the necessary technical skills.

A business school administrator is determining how the classes will be scheduled, which rooms to allocate, and who will teach each specific class. Which management function does this exemplify?