Question 1

According to the article, which of the following is not one of the five basic functions of management?

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Staffing 
D)  Delegating 
E)  Controlling 
A)  Planning 
B)  Organizing 
C)  Staffing 
D)  Delegating 
E)  Controlling

Question 2

According to Riley, the cooking process has been advanced by modern technology. Which of the following was NOT listed as one of the newer techniques?

Accepted Answer

A)  Microwave cooking 
B)  Deep fat frying 
C)  Cook chill methods 
D)  Induction ovens 
E)  All of the above were listed as newer techniques in the cooking process 
A)  Microwave cooking 
B)  Deep fat frying 
C)  Cook chill methods 
D)  Induction ovens 
E)  All of the above were listed as newer techniques in the cooking process

Question 3

Sub-contracting will become more common, especially for labor and food, in the future?

Accepted Answer

A) True 
 B)False

Question 4

The Pierre focused on costs and revenues in the food and beverage arena in order to differentiate itself from other foodservice venues. In order to do so effectively, Pierre performed which of the following?

Accepted Answer

A)  Upgrading its restaurant purchasing function 
B)  Hiring a top executive chef from the Culinary Institute of America 
C)  Delegated the financial responsibility for food purchasing to an independent consultant 
D)  All of the above 
E)  Only a and c 
A)  Upgrading its restaurant purchasing function 
B)  Hiring a top executive chef from the Culinary Institute of America 
C)  Delegated the financial responsibility for food purchasing to an independent consultant 
D)  All of the above 
E)  Only a and c

Question 5

Seeking to instill a passion for food and beverage, Wyndham Hotels and Resorts designed its "Best of Class" program. This was achieved by performing which of the following activates?

Accepted Answer

A)  Reengineering menus and recipes 
B)  Hired the best quality employees from top hotel and restaurant programs 
C)  Developing seasonal food festivals and beverage promotions 
D)  All of the above 
E)  Only a and c 
A)  Reengineering menus and recipes 
B)  Hired the best quality employees from top hotel and restaurant programs 
C)  Developing seasonal food festivals and beverage promotions 
D)  All of the above 
E)  Only a and c

Question 6

Catering is often the lowest visibility the hotel has on a local level?

Accepted Answer

A) True 
 B)False

Question 7

Bristol Hotel Company selected Good Eats Grill for two new locations because the management team of Bristol felt that Good Eats Grill provided the best match for the repositioning of the specific hotels.

Accepted Answer

A) True 
 B)False

Question 8

According to Riley, those individuals who are dining out are demanding less variety of food items on menus?

Accepted Answer

A) True 
 B)False

Question 9

Bristol management considers Good Eats Grill to be a competitive concept that offers a variety of benefits. Which of the following was not listed as one of the benefits that Bristol would reap by partnering with Good Eats Grill?

Accepted Answer

A)  Good Eats Grill offers a wide variety of Mexican cuisine that fits the Bristol concept. 
B)  Good Eats Grill offers a quality product. 
C)  Good Eats Grill offers a casual environment that customers enjoy. 
D)  Good Eats Grill has a respected and recognizable restaurant name in the Houston area. 
E)  Good Eats Grill has proven sales volume. 
A)  Good Eats Grill offers a wide variety of Mexican cuisine that fits the Bristol concept. 
B)  Good Eats Grill offers a quality product. 
C)  Good Eats Grill offers a casual environment that customers enjoy. 
D)  Good Eats Grill has a respected and recognizable restaurant name in the Houston area. 
E)  Good Eats Grill has proven sales volume.

Question 10

According to the authors, the sequencing of beverage stock in known as the order in which spirits and cordials are placed on the shelves or speed rack.

Accepted Answer

A) True 
 B)False

Question 11

The Greenbrier is well known for its culinary expertise.

Accepted Answer

A) True 
 B)False

Question 12

Beverage distributing firms predict which of the following beverages to substantially increase in sales volume in the near future?

Accepted Answer

A)  Bottled Water 
B)  Cognacs 
C)  Aged bourbons 
D)  Grappas 
E)  All of the above 
A)  Bottled Water 
B)  Cognacs 
C)  Aged bourbons 
D)  Grappas 
E)  All of the above

Question 13

In order to deliver high-quality food and beverage products to its guests, Country Inns and Suites chose to collaborate with Chili's Restaurants.

Accepted Answer

A) True 
 B)False

Question 14

In a medium-to-large hotel, a typical beverage department can produce a profit of over ____ percent of sales.

Accepted Answer

A)  50 
B)  60 
C)  70 
D)  80 
E)  90 
A)  50 
B)  60 
C)  70 
D)  80 
E)  90

Question 15

One of the first meetings Robyn sat through during her first day on the job was in court for an unemployment hearing?

Accepted Answer

A) True 
 B)False

Question 16

A current trend among hotels that have reevaluated their F&B operations is to replace the more casual and relaxed dining experience with a more formal fine-dining, white-tablecloth concept.

Accepted Answer

A) True 
 B)False

Question 17

Food and beverage management used to be dominated by _______ cuisine and proscribed forms of table service.

Accepted Answer

A)  French 
B)  Italian 
C)  Asian 
D)  Indian 
E)  None of the above 
A)  French 
B)  Italian 
C)  Asian 
D)  Indian 
E)  None of the above

Question 18

Catering can create an image for the hotel, both locally and nationally?

Accepted Answer

A) True 
 B)False

Question 19

A responsibility of an executive director of catering sales is to write menus for opening receptions.

Accepted Answer

A) True 
 B)False

Question 20

Every department in a Hyatt hotel begins its day with a morning pre-shift meeting?

Accepted Answer

A) True 
 B)False

According to the article, which of the following is not one of the five basic functions of management?

According to Riley, the cooking process has been advanced by modern technology. Which of the following was NOT listed as one of the newer techniques?

Sub-contracting will become more common, especially for labor and food, in the future?

The Pierre focused on costs and revenues in the food and beverage arena in order to differentiate itself from other foodservice venues. In order to do so effectively, Pierre performed which of the following?

Seeking to instill a passion for food and beverage, Wyndham Hotels and Resorts designed its "Best of Class" program. This was achieved by performing which of the following activates?

Catering is often the lowest visibility the hotel has on a local level?

Bristol Hotel Company selected Good Eats Grill for two new locations because the management team of Bristol felt that Good Eats Grill provided the best match for the repositioning of the specific hotels.

According to Riley, those individuals who are dining out are demanding less variety of food items on menus?

Bristol management considers Good Eats Grill to be a competitive concept that offers a variety of benefits. Which of the following was not listed as one of the benefits that Bristol would reap by partnering with Good Eats Grill?

According to the authors, the sequencing of beverage stock in known as the order in which spirits and cordials are placed on the shelves or speed rack.

The Greenbrier is well known for its culinary expertise.

Beverage distributing firms predict which of the following beverages to substantially increase in sales volume in the near future?

In order to deliver high-quality food and beverage products to its guests, Country Inns and Suites chose to collaborate with Chili's Restaurants.

In a medium-to-large hotel, a typical beverage department can produce a profit of over ____ percent of sales.

One of the first meetings Robyn sat through during her first day on the job was in court for an unemployment hearing?

A current trend among hotels that have reevaluated their F&B operations is to replace the more casual and relaxed dining experience with a more formal fine-dining, white-tablecloth concept.

Food and beverage management used to be dominated by _______ cuisine and proscribed forms of table service.

Catering can create an image for the hotel, both locally and nationally?

A responsibility of an executive director of catering sales is to write menus for opening receptions.

Every department in a Hyatt hotel begins its day with a morning pre-shift meeting?

Overview

Organization

General Managers: a View at the Top

Operations: Rooms

Operations: Housekeeping, Engineering and Security

Marketing and Associated Activities

Financial Control and Information Management

Human Resources Policy Management

Filters

Exam 6: Food and Beverage Division

According to the article, which of the following is not one of the five basic functions of management?

According to Riley, the cooking process has been advanced by modern technology. Which of the following was NOT listed as one of the newer techniques?

Sub-contracting will become more common, especially for labor and food, in the future?

The Pierre focused on costs and revenues in the food and beverage arena in order to differentiate itself from other foodservice venues. In order to do so effectively, Pierre performed which of the following?

Seeking to instill a passion for food and beverage, Wyndham Hotels and Resorts designed its "Best of Class" program. This was achieved by performing which of the following activates?

Catering is often the lowest visibility the hotel has on a local level?

Bristol Hotel Company selected Good Eats Grill for two new locations because the management team of Bristol felt that Good Eats Grill provided the best match for the repositioning of the specific hotels.

According to Riley, those individuals who are dining out are demanding less variety of food items on menus?

Bristol management considers Good Eats Grill to be a competitive concept that offers a variety of benefits. Which of the following was not listed as one of the benefits that Bristol would reap by partnering with Good Eats Grill?

According to the authors, the sequencing of beverage stock in known as the order in which spirits and cordials are placed on the shelves or speed rack.

The Greenbrier is well known for its culinary expertise.

Beverage distributing firms predict which of the following beverages to substantially increase in sales volume in the near future?

In order to deliver high-quality food and beverage products to its guests, Country Inns and Suites chose to collaborate with Chili's Restaurants.

In a medium-to-large hotel, a typical beverage department can produce a profit of over ____ percent of sales.

One of the first meetings Robyn sat through during her first day on the job was in court for an unemployment hearing?

A current trend among hotels that have reevaluated their F&B operations is to replace the more casual and relaxed dining experience with a more formal fine-dining, white-tablecloth concept.

Food and beverage management used to be dominated by _______ cuisine and proscribed forms of table service.

Catering can create an image for the hotel, both locally and nationally?

A responsibility of an executive director of catering sales is to write menus for opening receptions.

Every department in a Hyatt hotel begins its day with a morning pre-shift meeting?

Overview

Organization

General Managers: a View at the Top

Operations: Rooms

Operations: Housekeeping, Engineering and Security

Marketing and Associated Activities

Financial Control and Information Management

Human Resources Policy Management

Filters