Question 1

________ power is more informal than other kinds of power and is associated with the personal characteristics of a leader.

Accepted Answer

A) Reward 
B) Legitimate 
C) Coercive 
D) Referent 
E) Transformational 
A) Reward 
B) Legitimate 
C) Coercive 
D) Referent 
E) Transformational

Question 2

Servers at a popular restaurant are able to offer dissatisfied customers a free dessert without prior approval by the shift supervisor. This is an example of

Accepted Answer

A) employee empowerment. 
B) reward power. 
C) extrinsic motivation. 
D) servant leadership. 
E) legitimate power. 
A) employee empowerment. 
B) reward power. 
C) extrinsic motivation. 
D) servant leadership. 
E) legitimate power.

Question 3

According to the behavior model of leadership, an example of consideration behavior would be

Accepted Answer

A) acting on employee concerns. 
B) assigning tasks to work groups. 
C) requiring the same overtime hours for every employee. 
D) encouraging adherence to rules and regulations. 
E) deciding how work should be done. 
A) acting on employee concerns. 
B) assigning tasks to work groups. 
C) requiring the same overtime hours for every employee. 
D) encouraging adherence to rules and regulations. 
E) deciding how work should be done.

Question 4

Jorge has the authority to fire an employee for violating the company's Internet usage policy. It can be said that Jorge has coercive power.

Accepted Answer

A) True 
 B)False

Question 5

Workers at an automobile assembly factory can discard parts that do not meet quality standards without needing the permission of a manager first. This is an example of

Accepted Answer

A) employee empowerment. 
B) intrinsic motivation. 
C) instrumentality. 
D) servant leadership. 
E) referent power. 
A) employee empowerment. 
B) intrinsic motivation. 
C) instrumentality. 
D) servant leadership. 
E) referent power.

Question 6

When Marta sold a property that had been on the market for a considerable length of time, Daniel gave her a commission bonus. What type of power was Daniel using?

Accepted Answer

A) expert 
B) coercive 
C) reward 
D) empowerment 
E) referent 
A) expert 
B) coercive 
C) reward 
D) empowerment 
E) referent

Question 7

Bert, who is high on emotional intelligence, is less likely to provide the kind of support that enables creativity to flourish.

Accepted Answer

A) True 
 B)False

Question 8

The subordinates of a transformational manager would expect to be

Accepted Answer

A) aware of their personal needs for growth, development, and accomplishment. 
B) unclear on the level of importance of their jobs. 
C) motivated to work primarily for their personal benefit. 
D) doubtful about their ability to succeed and unclear on what actions to take. 
E) unaware of the organization's overall performance. 
A) aware of their personal needs for growth, development, and accomplishment. 
B) unclear on the level of importance of their jobs. 
C) motivated to work primarily for their personal benefit. 
D) doubtful about their ability to succeed and unclear on what actions to take. 
E) unaware of the organization's overall performance.

Question 9

Nan has extensive experience in ergonomic product design. Though she is not a manager, she is often called on by product managers to offer advice on ergonomic features for new products. It can be said that Nan has ________ power.

Accepted Answer

A) referent 
B) transformational 
C) behavioral 
D) legitimate 
E) expert 
A) referent 
B) transformational 
C) behavioral 
D) legitimate 
E) expert

Question 10

In general, female managers tend to

Accepted Answer

A) engage in less initiating structure behaviors. 
B) exhibit significantly different leadership behaviors than male managers. 
C) rarely involve subordinates in their decision making. 
D) be more participative than male managers. 
E) have more difficulty managing interpersonal relationships than male managers. 
A) engage in less initiating structure behaviors. 
B) exhibit significantly different leadership behaviors than male managers. 
C) rarely involve subordinates in their decision making. 
D) be more participative than male managers. 
E) have more difficulty managing interpersonal relationships than male managers.

Question 11

As a manager who has significant referent power, Darlene is likely

Accepted Answer

A) used as a role model by many of her employees. 
B) unpopular with subordinates and superiors alike. 
C) ineffective and inefficient as a leader. 
D) to command the respect and admiration due to her education and experience. 
E) to control subordinates through rewards and punishments. 
A) used as a role model by many of her employees. 
B) unpopular with subordinates and superiors alike. 
C) ineffective and inefficient as a leader. 
D) to command the respect and admiration due to her education and experience. 
E) to control subordinates through rewards and punishments.

Question 12

________ models propose that whether a leader who possesses certain traits or performs certain behaviors is effective depends on the situation or context.

Accepted Answer

A) Trait 
B) Contingency 
C) Empowerment 
D) Behavior 
E) Structural 
A) Trait 
B) Contingency 
C) Empowerment 
D) Behavior 
E) Structural

Question 13

To be effective as a manager, one should use coercive power

Accepted Answer

A) sparingly because it can cause employees stress. 
B) occasionally as it can be too expensive. 
C) to control employee behavior. 
D) to ensure employees meet department goals on time. 
E) use coercive power frequently to standardize employee outputs. 
A) sparingly because it can cause employees stress. 
B) occasionally as it can be too expensive. 
C) to control employee behavior. 
D) to ensure employees meet department goals on time. 
E) use coercive power frequently to standardize employee outputs.

Question 14

Why might female managers be more likely to involve subordinates in decision making and seek their input than their male counterparts?

Accepted Answer

A) They face more resistance from their subordinates than men. 
B) They engage in more initiating structure than men. 
C) They believe in empowerment more than men. 
D) They are more often transactional leaders. 
E) They have poorer interpersonal skills than male managers. 
A) They face more resistance from their subordinates than men. 
B) They engage in more initiating structure than men. 
C) They believe in empowerment more than men. 
D) They are more often transactional leaders. 
E) They have poorer interpersonal skills than male managers.

Question 15

Discuss the two kinds of leader behaviors presented in the behavior model of leadership.

Accepted Answer

Researchers identified two basic kinds o

Question 16

Describe the five types of power that leaders use. Provide an example of a leader exhibiting each type.

Accepted Answer

Legitimate power is the authority a mana

Question 17

Define leadership and differentiate between a leader and a manager.

Accepted Answer

Leadership is the process by which a per

Question 18

Connie is a top-level manager for an online clothing company. How can Connie ensure that she has an adequate amount of expert power to perform her leadership roles?

Accepted Answer

Effective leaders take steps to ensure t

Question 19

A servant leader is most likely to

Accepted Answer

A) tightly monitor subordinates and make frequent demands of them to serve the organization. 
B) expect followers to accept and implement decisions without questioning. 
C) focus on the needs of the organization being served, rather than on followers' needs. 
D) focus on his or her own personal well-being rather than on the needs of others. 
E) focus on listening to and motivating subordinates. 
A) tightly monitor subordinates and make frequent demands of them to serve the organization. 
B) expect followers to accept and implement decisions without questioning. 
C) focus on the needs of the organization being served, rather than on followers' needs. 
D) focus on his or her own personal well-being rather than on the needs of others. 
E) focus on listening to and motivating subordinates.

Question 20

Discuss the premise of the path-goal theory. Why is it a contingency model?

Accepted Answer

The premise of path-goal theory is that

________ power is more informal than other kinds of power and is associated with the personal characteristics of a leader.

Servers at a popular restaurant are able to offer dissatisfied customers a free dessert without prior approval by the shift supervisor. This is an example of

According to the behavior model of leadership, an example of consideration behavior would be

Jorge has the authority to fire an employee for violating the company's Internet usage policy. It can be said that Jorge has coercive power.

Workers at an automobile assembly factory can discard parts that do not meet quality standards without needing the permission of a manager first. This is an example of

When Marta sold a property that had been on the market for a considerable length of time, Daniel gave her a commission bonus. What type of power was Daniel using?

Bert, who is high on emotional intelligence, is less likely to provide the kind of support that enables creativity to flourish.

The subordinates of a transformational manager would expect to be

Nan has extensive experience in ergonomic product design. Though she is not a manager, she is often called on by product managers to offer advice on ergonomic features for new products. It can be said that Nan has ________ power.

In general, female managers tend to

As a manager who has significant referent power, Darlene is likely

________ models propose that whether a leader who possesses certain traits or performs certain behaviors is effective depends on the situation or context.

To be effective as a manager, one should use coercive power

Why might female managers be more likely to involve subordinates in decision making and seek their input than their male counterparts?

Discuss the two kinds of leader behaviors presented in the behavior model of leadership.

Describe the five types of power that leaders use. Provide an example of a leader exhibiting each type.

Define leadership and differentiate between a leader and a manager.

Connie is a top-level manager for an online clothing company. How can Connie ensure that she has an adequate amount of expert power to perform her leadership roles?

A servant leader is most likely to

Discuss the premise of the path-goal theory. Why is it a contingency model?

Managers and Managing

The Evolution of Management Thought

Values Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and Strategist

Value Chain Management Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Using Advanced Information Technology to Increase Performance

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Exam 14: Leadership

________ power is more informal than other kinds of power and is associated with the personal characteristics of a leader.

Servers at a popular restaurant are able to offer dissatisfied customers a free dessert without prior approval by the shift supervisor. This is an example of

According to the behavior model of leadership, an example of consideration behavior would be

Jorge has the authority to fire an employee for violating the company's Internet usage policy. It can be said that Jorge has coercive power.

Workers at an automobile assembly factory can discard parts that do not meet quality standards without needing the permission of a manager first. This is an example of

When Marta sold a property that had been on the market for a considerable length of time, Daniel gave her a commission bonus. What type of power was Daniel using?

Bert, who is high on emotional intelligence, is less likely to provide the kind of support that enables creativity to flourish.

The subordinates of a transformational manager would expect to be

Nan has extensive experience in ergonomic product design. Though she is not a manager, she is often called on by product managers to offer advice on ergonomic features for new products. It can be said that Nan has ________ power.

In general, female managers tend to

As a manager who has significant referent power, Darlene is likely

________ models propose that whether a leader who possesses certain traits or performs certain behaviors is effective depends on the situation or context.

To be effective as a manager, one should use coercive power

Why might female managers be more likely to involve subordinates in decision making and seek their input than their male counterparts?

Discuss the two kinds of leader behaviors presented in the behavior model of leadership.

Describe the five types of power that leaders use. Provide an example of a leader exhibiting each type.

Define leadership and differentiate between a leader and a manager.

Connie is a top-level manager for an online clothing company. How can Connie ensure that she has an adequate amount of expert power to perform her leadership roles?

A servant leader is most likely to

Discuss the premise of the path-goal theory. Why is it a contingency model?

Managers and Managing

The Evolution of Management Thought

Values Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and Strategist

Value Chain Management Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Using Advanced Information Technology to Increase Performance

Filters