Exam 14: Leading Teams

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The tendency for people to be so committed to a cohesive team that they are reluctant to express contrary opinions refers to _____.

(Multiple Choice)
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A team created outside the formal organization to undertake a project of special importance or creativity is known as an _____.

(Short Answer)
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Which of the following does NOT pertain to teams?

(Multiple Choice)
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The five stages of team development are forming, storming, reforming, performing, and adjourning.

(True/False)
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In an ________team, team members take over managerial duties.

(Short Answer)
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Which of the following teams are described as a team that uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals?

(Multiple Choice)
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What are the three key components of the author's definition of a team?

(Essay)
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There are two types of roles that emerge in teams. They are the ______role and the ______role.

(Multiple Choice)
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What are self-managed teams? Briefly discuss three characteristics or elements of self-managed teams.

(Essay)
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Team cohesiveness does not necessarily lead to higher team productivity.

(True/False)
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Groupthink occurs when people are so committed to a cohesive team that they are reluctant to express contrary opinions.

(True/False)
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Although diversity contributes to higher levels of agreement in a team setting, it also results in reduced creativity.

(True/False)
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Briefly discuss the various styles that can be used to handle conflict.

(Essay)
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Effective virtual team leaders use technology to build relationships through all of the following ways EXCEPT:

(Multiple Choice)
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______is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

(Multiple Choice)
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Shifting one's own opinions to maintain team harmony refers to which socio­emotional role?

(Multiple Choice)
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Which of the following is a standard of conduct that is shared by team members and guides their behavior?

(Multiple Choice)
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Norms begin to develop in the first interactions among members of a new team.

(True/False)
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The term________ refers to a team member who attains benefit from team membership but does not do a proportionate share of the work.

(Short Answer)
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As one of the four common ways in which norms develop in teams,________ means that the first behaviors that occur in a team often set a precedent for later team expectations.

(Short Answer)
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