Question 1

Which of the following is the first stage of team development?

Accepted Answer

A)  Forming 
B)  Storming 
C)  Norming 
D)  Performing 
E)  Reforming 
A)  Forming 
B)  Storming 
C)  Norming 
D)  Performing 
E)  Reforming

Question 2

Teams run efficient meetings, whereas groups run meetings that encourage open-ended discussion.

Accepted Answer

A) True 
 B)False

Question 3

The compromising style of conflict management reflects a high degree of cooperativeness and a low degree of assertiveness.

Accepted Answer

A) True 
 B)False

Question 4

A role in which the individual provides support for team members' emotional needs and social unity is called an
_____ role.

Accepted Answer

The answer of A role in which the individual provides...

Question 5

______means that the first behaviors that occur in a team often set a precedent for later team expectations.

Accepted Answer

A)  Critical events 
B)  Primacy 
C)  Carryover behaviors 
D)  Explicit statements 
E)  Recency 
A)  Critical events 
B)  Primacy 
C)  Carryover behaviors 
D)  Explicit statements 
E)  Recency

Question 6

A functional team is also referred to as an______ .

Accepted Answer

A)  command team 
B)  task force 
C)  special purpose team 
D)  horizontal team 
E)  interorganizational team 
A)  command team 
B)  task force 
C)  special purpose team 
D)  horizontal team 
E)  interorganizational team

Question 7

All of the following are common dysfunctions of teams EXCEPT:

Accepted Answer

A)  lack of trust. 
B)  avoidance of accountability. 
C)  fear of conflict. 
D)  lack of commitment. 
E)  results orientation. 
A)  lack of trust. 
B)  avoidance of accountability. 
C)  fear of conflict. 
D)  lack of commitment. 
E)  results orientation.

Question 8

Stage of development, cohesiveness, norms, and conflict resolution are all part of which component of the work team effectiveness model?

Accepted Answer

A)  Work team effectiveness 
B)  Team processes 
C)  Organizational conflict 
D)  Team composition 
E)  Team characteristics 
A)  Work team effectiveness 
B)  Team processes 
C)  Organizational conflict 
D)  Team composition 
E)  Team characteristics

Question 9

The avoiding style of conflict resolution is based on a ______degree of assertiveness and a______ degree of cooperativeness.

Accepted Answer

A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium 
A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium

Question 10

Andrea is team leader of the focus group at her organization. In the past, the group was plagued by lack of cooperation and disrespect. Today, she told team members that if anyone tried to undermine another member, that person would be kicked off the team. This is an example of an:

Accepted Answer

A)  critical event. 
B)  explicit statement. 
C)  experiential carryover. 
D)  implied norm. 
E)  accommodation. 
A)  critical event. 
B)  explicit statement. 
C)  experiential carryover. 
D)  implied norm. 
E)  accommodation.

Question 11

Scenario - Malcolm Bagget

Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Malcolm is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building.
-One of Malcolm's co-workers, Danny Newcomber, is great at reducing tension by telling jokes and in other ways drawing off emotions when the group atmosphere is tense. Additionally, Danny can be counted on to energize by stimulating the team into action when the interest drops. Danny is demonstrating which of these?

Accepted Answer

A)  The task specialist role 
B)  The task and socioemotional role 
C)  The socioemotional role 
D)  The participator role 
E)  None of these 
A)  The task specialist role 
B)  The task and socioemotional role 
C)  The socioemotional role 
D)  The participator role 
E)  None of these

Question 12

A role in which the individual devotes personal time and energy to helping the team accomplish its task is called an ________role.

Accepted Answer

The answer of A role in which the individual devotes...

Question 13

________is defined as the extent to which members are attracted to the team and motivated to remain in it.

Accepted Answer

The answer of ________is defined as the extent to which...

Question 14

The storming stage of team development is marked by conflict and disagreement.

Accepted Answer

A) True 
 B)False

Question 15

________is the stage of team development in which members prepare for the team's disbandment.

Accepted Answer

The answer of ________is the stage of team development in...

Question 16

The ideal size of work teams is often thought to be________ .

Accepted Answer

The answer of The ideal size of work teams is...

Question 17

Scenario - Malcolm Bagget

Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Malcolm is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building.
-Malcolm has developed strong task skills and has normally taken the role of task specialist. His task specialist behaviors will include all of the following EXCEPT:

Accepted Answer

A)  initiating. 
B)  summarizing. 
C)  compromising. 
D)  energizing. 
E)  all of these are included as task specialist behaviors. 
A)  initiating. 
B)  summarizing. 
C)  compromising. 
D)  energizing. 
E)  all of these are included as task specialist behaviors.

Question 18

Which of the following refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

Accepted Answer

A)  A special-purpose team 
B)  A cross-functional team 
C)  A self-managed team 
D)  A vertical team 
E)  A diagonal team 
A)  A special-purpose team 
B)  A cross-functional team 
C)  A self-managed team 
D)  A vertical team 
E)  A diagonal team

Question 19

Randy is a team leader at Welldrilling.net. His team is made up of fifteen co-workers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called:

Accepted Answer

A)  free riding. 
B)  reduced commitment. 
C)  power realignment. 
D)  the costs of coordination. 
E)  self-directed team. 
A)  free riding. 
B)  reduced commitment. 
C)  power realignment. 
D)  the costs of coordination. 
E)  self-directed team.

Question 20

________pertains to the team's ability to meet the personal needs of its members.

Accepted Answer

The answer of ________pertains to the team's ability to meet...

Which of the following is the first stage of team development?

Teams run efficient meetings, whereas groups run meetings that encourage open-ended discussion.

The compromising style of conflict management reflects a high degree of cooperativeness and a low degree of assertiveness.

A role in which the individual provides support for team members' emotional needs and social unity is called an _____ role.

______means that the first behaviors that occur in a team often set a precedent for later team expectations.

A functional team is also referred to as an______ .

All of the following are common dysfunctions of teams EXCEPT:

Stage of development, cohesiveness, norms, and conflict resolution are all part of which component of the work team effectiveness model?

The avoiding style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness.

Andrea is team leader of the focus group at her organization. In the past, the group was plagued by lack of cooperation and disrespect. Today, she told team members that if anyone tried to undermine another member, that person would be kicked off the team. This is an example of an:

A role in which the individual devotes personal time and energy to helping the team accomplish its task is called an ________role.

________is defined as the extent to which members are attracted to the team and motivated to remain in it.

The storming stage of team development is marked by conflict and disagreement.

________is the stage of team development in which members prepare for the team's disbandment.

The ideal size of work teams is often thought to be________ .

Which of the following refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

Randy is a team leader at Welldrilling.net. His team is made up of fifteen co-workers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called:

________pertains to the team's ability to meet the personal needs of its members.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 14: Leading Teams

Which of the following is the first stage of team development?

Teams run efficient meetings, whereas groups run meetings that encourage open-ended discussion.

The compromising style of conflict management reflects a high degree of cooperativeness and a low degree of assertiveness.

A role in which the individual provides support for team members' emotional needs and social unity is called an _____ role.

______means that the first behaviors that occur in a team often set a precedent for later team expectations.

A functional team is also referred to as an______ .

All of the following are common dysfunctions of teams EXCEPT:

Stage of development, cohesiveness, norms, and conflict resolution are all part of which component of the work team effectiveness model?

The avoiding style of conflict resolution is based on a ______degree of assertiveness and a______ degree of cooperativeness.

Andrea is team leader of the focus group at her organization. In the past, the group was plagued by lack of cooperation and disrespect. Today, she told team members that if anyone tried to undermine another member, that person would be kicked off the team. This is an example of an:

A role in which the individual devotes personal time and energy to helping the team accomplish its task is called an ________role.

________is defined as the extent to which members are attracted to the team and motivated to remain in it.

The storming stage of team development is marked by conflict and disagreement.

________is the stage of team development in which members prepare for the team's disbandment.

The ideal size of work teams is often thought to be________ .

Which of the following refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

Randy is a team leader at Welldrilling.net. His team is made up of fifteen co-workers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called:

________pertains to the team's ability to meet the personal needs of its members.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

The avoiding style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness.