Exam 3: Supply Chain Sustainability and Humanitarian Logistics

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The ______ addresses the needs of shareholders, lenders, employees, and customers, who each rely on the firm to provide valuable goods and services.

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The four life- cycle stages of the two operations of relief and recovery include

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A firm must establish convenient collection points to receive the used goods from the final customer and transport the goods to a returns processor.

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Firms and organizations recognize the need to better manage social performance as a means to protect their brand names, ensure access to key consumer markets, and expand revenues.

(True/False)
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Environmental issues are rare concerns in modern day business.

(True/False)
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Customer safety relies on a careful and thoughtful service or product design.

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Supply chains must be designed to link the ______ activities to initial relief activities and recovery operations.

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A ______ creates a complete chain of operations from cradle to cradle.

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Explain the process of reverse supply chain.

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If an item no longer works, it might be repaired, and then returned to the customer or sold in another market.

(True/False)
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If the item no longer works, it might be ______ , and then returned to the customer or sold in another market.

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Which of the following give much attention to labour practices employed in developing countries by global firms?

(Multiple Choice)
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Some of the concerns regarding labour practices employed in developing countries by global firms include

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______ is the approach that aims to meet customer needs at exactly the time that shipments are needed.

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Disaster relief agencies often mobilizes large numbers of temporary workers, including many skilled workers, such as medical personnel.

(True/False)
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Describe the term environmental bottom line.

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The total amount of greenhouse gases (GHGs) produced to support operations, usually expressed in equivalent tonnes of carbon dioxide is

(Multiple Choice)
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A ______ is paid to the user when a used product or recyclable material is delivered for recovery.

(Short Answer)
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______ follows the path of defective products back upstream from detection through multiple tiers of the supply chain to the specific source of the problem based on serial numbers.

(Short Answer)
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Firms and organizations are increasingly recognizing the need to better manage social performance as a means to

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