Exam 10: Leaders and Leadership

Kimo, a plant superintendent, watches his production manager waste a lot of managerial resources. There are supervisors watching over employees who are experts at their jobs and enjoy doing them. These supervisors do little to help the workers, other than shouting out reminders about things the workers already know. Kimo remembers the concept behind the leader substitute model and realizes it directly applies to this situation. Explain the leader substitutes model and how Kimo can use it to advise his managers.

Mick, the divisional manager at Howard Aeronautics, has to consult with Lucas when it comes to the hiring procedures of the company because Lucas is a senior human resources manager. Lucas enjoys the privileges of ________ power.

The person who inspires, motivates, and directs the activities of others so that they work toward organizational goals is known as a

Skip heads an insurance company that he would like to move to a higher level of performance. Lately, his managers have been telling him that there are some issues with how policies are being marketed, mainly due to the way management has structured its procedures for creating policies. One of the managers asks Skip how they should deal with the employees in case they become aware of the problem. What should Skip tell him?

Helena, the new CEO for SpiderCast, a manufacturer of netting and rope, anonymously walked through her main facility and heard some workers complaining about having to do a meaningless job. What is the best way for Helena to respond to what she heard?

Which attribute of leadership helps managers effectively influence subordinates and persist when faced with obstacles or difficulties?

Caring Touch, an assisted-living facility, conducts friendly competitions between teams and rewards them with bagels every Friday morning. The main purpose of these games is to promote togetherness in the organization. This effort by the management of Caring Touch best describes

Integrity and honesty help managers become effective leaders by helping them

Explain what a "trait model" of leadership is. Name at least four traits related to effective leadership, and briefly explain how each could help a leader perform his or her job better.

When transformational leadership occurs, subordinates trust the managers, are highly motivated, and help the organization achieve its goals.

Curt lets his employees know when there is a problem so they can all work to fix it. Curt even discusses problems that are the company's fault and are typically withheld from employees. What type of manager is Curt?

The type of power that is based on the specialized knowledge and skills of the leader is ________ power.

Roland and Sheena are floor supervisors in a sporting goods store. Roland has a reputation for being impersonal and yelling at his workers for minor mistakes. Sheena has a reputation for being compassionate, listening to employee concerns, and helping employees avoid repeating mistakes by talking to them rather than punishing them. Herb explains this to a co-worker by saying "What do you expect, Roland is a man and Sheena is a woman. Everything about how men and women approach management is completely opposite." Is Herb correct? Explain.

Which of the following is displayed by managers who look out for their subordinates' well-being and see to it that they enjoy their work?

The premise that effective leaders possess personal qualities that set them apart from ineffective leaders is based on the ________ model.

What type of leadership promotes trust in their leaders and the organizations?

The contingency model that focuses on how managers motivate subordinates by identifying their desired outcomes, rewarding them for high performance, and the attainment of work goals with these desired outcomes is

Choice of job assignment to a subordinate is a part of a tangible reward.

The authority that a manager has based on the manager's position in the organization's hierarchy is known as expert power.

A manager who is a transactional leader