Question 1

Compared to women, men as leaders tend to

Accepted Answer

A) be more participative. 
B) initiate structure more. 
C) be harsher when punishing workers. 
D) be more effective leaders. 
A) be more participative. 
B) initiate structure more. 
C) be harsher when punishing workers. 
D) be more effective leaders.

Question 2

Action Arena gives its booth supervisors the authority to decide when to give a free ticket for a future event to a customer who has been to a performance that ended early or that experienced technical difficulties at some point. This is an example of

Accepted Answer

A) facilitation. 
B) empowerment. 
C) bureaucracy. 
D) charisma. 
A) facilitation. 
B) empowerment. 
C) bureaucracy. 
D) charisma.

Question 3

Reece walks around to each office in his complex and explains to all of his employees how they are a crucial part of the company's overall success. Reece demonstrates ________ leadership.

Accepted Answer

A) consideration 
B) empowerment 
C) transformational 
D) transactional 
A) consideration 
B) empowerment 
C) transformational 
D) transactional

Question 4

Because Marcia is the assistant manager at Wood Hill Liquors, she is able to give or withhold tangible rewards. Therefore, Marcia is able to

Accepted Answer

A) delegate choice job assignments. 
B) give verbal praise. 
C) give a pat on the back. 
D) grant respect. 
A) delegate choice job assignments. 
B) give verbal praise. 
C) give a pat on the back. 
D) grant respect.

Question 5

Talon has just been promoted to a leadership position in a pharmaceutical sales force. Talon worked hard before he was a supervisor and is respected by most of the people he has ever dealt with professionally. Talon's boss has not really told Talon what he will be doing or what he is responsible for in this position, but tells him he will have to "figure it out once he gets in there." He also tells Talon to hold off on making any major decisions or reprimanding anyone without referring the situation to higher management. Discuss the three situational determinants in Fiedler's leadership theory that allow a leader to determine the favorableness or unfavorableness of a situation for leading, and discuss how they apply to Talon's situation.

Accepted Answer

Student answers will vary. A sample answ

Question 6

Todd directs a team of creative writers for an advertising firm. He tells Sabrina, another team director, that she needs to be aware that creative writing creates a lot of strong feelings because motivation and inspiration can be very inconsistent. Todd has always done a fabulous job leading creative teams because he recognizes the thoughts and feelings involved in the process. Todd has a high degree of

Accepted Answer

A) creative thinking. 
B) consideration. 
C) emotional intelligence. 
D) transactional thinking. 
A) creative thinking. 
B) consideration. 
C) emotional intelligence. 
D) transactional thinking.

Question 7

Deanna manages a large department store, and as a result, she has the capacity to give the store's employees written warnings, reduce their work hours, or fire them if they do not perform adequately. This is an example of her ________ power.

Accepted Answer

A) coercive 
B) legitimate 
C) referent 
D) expert 
A) coercive 
B) legitimate 
C) referent 
D) expert

Question 8

Emmanuel is the owner and manager of a tutoring company. He often lets his employees open the business when he has a busy morning, and he lets them record their own tutoring hours without verifying them because he trusts them fully. Emmanuel is practicing

Accepted Answer

A) initiating structure. 
B) consideration. 
C) coercion. 
D) escalation of commitment. 
A) initiating structure. 
B) consideration. 
C) coercion. 
D) escalation of commitment.

Question 9

Explain with examples what the "behavior model" of leadership is.

Accepted Answer

The behavior model focuses not on what e

Question 10

Transformational leaders do not engage in transactional leadership.

Accepted Answer

A) True 
 B)False

Question 11

Leah is a manager in an IT firm. When she was hired, she was up-to-date on all of the latest technology. Now, five years later, some of her new hires seem to know more than she does, and she is beginning to feel that they do not value her input because they know more about the job than she does. She wants to stay ahead of her employees on the latest trends and be a source of knowledge for them. Discuss the various ways Leah can take steps to ensure that she has an adequate amount of expert power to perform her leadership roles.

Accepted Answer

Student answers will vary. A sample answ

Question 12

When leaders show their subordinates that they trust and respect them, they are trying to initiate structure.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following best describes relationship-oriented leaders?

Accepted Answer

A) Leaders whose primary concern is to develop good relationships with their subordinates and to be liked by them 
B) leaders whose primary concerns are to ensure that subordinates perform at a high level and that tasks are completed fully 
C) leaders whose primary concern is to develop a team that is better than the rest 
D) leaders whose primary concerns are to ensure that teams work independently and constructively 
A) Leaders whose primary concern is to develop good relationships with their subordinates and to be liked by them 
B) leaders whose primary concerns are to ensure that subordinates perform at a high level and that tasks are completed fully 
C) leaders whose primary concern is to develop a team that is better than the rest 
D) leaders whose primary concerns are to ensure that teams work independently and constructively

Question 14

Effective leaders and managers perform both initiating structure and consideration leader behaviors.

Accepted Answer

A) True 
 B)False

Question 15

The process by which one person exerts influence over others and inspires, motivates, and directs their activities is known as ________.

Accepted Answer

A) empowerment 
B) time management 
C) leadership 
D) change management 
A) empowerment 
B) time management 
C) leadership 
D) change management

Question 16

A factory supervisor gives the responsibility to a production worker to reject any parts that that worker feels do not measure up to the required quality standards. This is an example of

Accepted Answer

A) transformation. 
B) transaction. 
C) empowerment. 
D) directive leadership. 
A) transformation. 
B) transaction. 
C) empowerment. 
D) directive leadership.

Question 17

The ability of a manager to give outcomes to or withhold outcomes from subordinates is known as ________ power.

Accepted Answer

A) legitimate 
B) reward 
C) expert 
D) referent 
A) legitimate 
B) reward 
C) expert 
D) referent

Question 18

Avril is a middle manager in a business office. Avril was put into the leadership role with little guidance and no clear expectations, and she now leads a team that is notoriously difficult. Her employees have never liked any supervisor, and do not like her. Given her situation, Avril will likely be most successful if she is

Accepted Answer

A) task-oriented. 
B) relationship-oriented. 
C) participative. 
D) autocratic. 
A) task-oriented. 
B) relationship-oriented. 
C) participative. 
D) autocratic.

Question 19

April has been hired as a manager at Hop Shop, a trampoline manufacturer. At Hop Shop, several departments have never been led by a female, and some of the workers are resistant to following April. April can deal with this by

Accepted Answer

A) asking workers what they think about the newest trampoline designs. 
B) punishing the biased workers more harshly when they make errors. 
C) avoiding interacting with employees who hold these negative, biased views. 
D) making it a point to make the final decisions about design and packaging herself. 
A) asking workers what they think about the newest trampoline designs. 
B) punishing the biased workers more harshly when they make errors. 
C) avoiding interacting with employees who hold these negative, biased views. 
D) making it a point to make the final decisions about design and packaging herself.

Question 20

Tilford Tractors gives assembly-line workers the authority to shut down the production line whenever they believe that there is a quality defect in the production process. In granting this authority to their workers, Tilford has implemented

Accepted Answer

A) empowerment. 
B) relationship-oriented power. 
C) consideration power. 
D) referent power. 
A) empowerment. 
B) relationship-oriented power. 
C) consideration power. 
D) referent power.

Compared to women, men as leaders tend to

Action Arena gives its booth supervisors the authority to decide when to give a free ticket for a future event to a customer who has been to a performance that ended early or that experienced technical difficulties at some point. This is an example of

Reece walks around to each office in his complex and explains to all of his employees how they are a crucial part of the company's overall success. Reece demonstrates ________ leadership.

Because Marcia is the assistant manager at Wood Hill Liquors, she is able to give or withhold tangible rewards. Therefore, Marcia is able to

Deanna manages a large department store, and as a result, she has the capacity to give the store's employees written warnings, reduce their work hours, or fire them if they do not perform adequately. This is an example of her ________ power.

Emmanuel is the owner and manager of a tutoring company. He often lets his employees open the business when he has a busy morning, and he lets them record their own tutoring hours without verifying them because he trusts them fully. Emmanuel is practicing

Explain with examples what the "behavior model" of leadership is.

Transformational leaders do not engage in transactional leadership.

When leaders show their subordinates that they trust and respect them, they are trying to initiate structure.

Which of the following best describes relationship-oriented leaders?

Effective leaders and managers perform both initiating structure and consideration leader behaviors.

The process by which one person exerts influence over others and inspires, motivates, and directs their activities is known as ________.

A factory supervisor gives the responsibility to a production worker to reject any parts that that worker feels do not measure up to the required quality standards. This is an example of

The ability of a manager to give outcomes to or withhold outcomes from subordinates is known as ________ power.

April has been hired as a manager at Hop Shop, a trampoline manufacturer. At Hop Shop, several departments have never been led by a female, and some of the workers are resistant to following April. April can deal with this by

Tilford Tractors gives assembly-line workers the authority to shut down the production line whenever they believe that there is a quality defect in the production process. In granting this authority to their workers, Tilford has implemented

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Effective Team Management

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

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Exam 10: Leaders and Leadership

Compared to women, men as leaders tend to

Action Arena gives its booth supervisors the authority to decide when to give a free ticket for a future event to a customer who has been to a performance that ended early or that experienced technical difficulties at some point. This is an example of

Reece walks around to each office in his complex and explains to all of his employees how they are a crucial part of the company's overall success. Reece demonstrates ________ leadership.

Because Marcia is the assistant manager at Wood Hill Liquors, she is able to give or withhold tangible rewards. Therefore, Marcia is able to

Deanna manages a large department store, and as a result, she has the capacity to give the store's employees written warnings, reduce their work hours, or fire them if they do not perform adequately. This is an example of her ________ power.

Emmanuel is the owner and manager of a tutoring company. He often lets his employees open the business when he has a busy morning, and he lets them record their own tutoring hours without verifying them because he trusts them fully. Emmanuel is practicing

Explain with examples what the "behavior model" of leadership is.

Transformational leaders do not engage in transactional leadership.

When leaders show their subordinates that they trust and respect them, they are trying to initiate structure.

Which of the following best describes relationship-oriented leaders?

Effective leaders and managers perform both initiating structure and consideration leader behaviors.

The process by which one person exerts influence over others and inspires, motivates, and directs their activities is known as ________.

A factory supervisor gives the responsibility to a production worker to reject any parts that that worker feels do not measure up to the required quality standards. This is an example of

The ability of a manager to give outcomes to or withhold outcomes from subordinates is known as ________ power.

April has been hired as a manager at Hop Shop, a trampoline manufacturer. At Hop Shop, several departments have never been led by a female, and some of the workers are resistant to following April. April can deal with this by

Tilford Tractors gives assembly-line workers the authority to shut down the production line whenever they believe that there is a quality defect in the production process. In granting this authority to their workers, Tilford has implemented

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Effective Team Management

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters