Question 1

The salespersons who report to a common sales manager are known as a(n)________ group.

Accepted Answer

A) formal 
B) command 
C) interest 
D) virtual 
A) formal 
B) command 
C) interest 
D) virtual B

Question 2

"Groups function and, ultimately, their effectiveness hinge[s] on group characteristics and processes known collectively as group dynamics." With reference to this statement, explain the importance of group size.

Accepted Answer

Managers need to take group size and group roles into account as they create and maintain high-performing groups and teams. The number of members in a group can be an important determinant of members' motivation and commitment and group performance. There are several advantages to keeping a group relatively small-between two and nine members. Compared with members of large groups, members of small groups tend to do the following:
-Interact more with each other and find it easier to coordinate their efforts
-Be more motivated, satisfied, and committed
-Find it easier to share information
-Be better able to see the importance of their personal contributions for group success.
A disadvantage of small rather than large groups is that members of small groups have fewer resources available to accomplish their goals.

Question 3

Ahmed is a project manager for an electronics company that manufactures digital camera sensors. When he is tasked with overseeing the development of a new sensor that is both larger and more energy efficient, he assembles a cross-functional team of talented and creative people from the engineering, design, marketing, finance, and information technology departments. Despite the high caliber of people working on the team, the level of innovation it is achieving is lower than Ahmed believes is possible. In order to increase the team's ability to innovate, Ahmed's best course of action would be to

Accepted Answer

A) act as a sounding board for the team's concerns and step in to reprimand any members who are impeding the group's progress. 
B) supervise the team and steer it in the direction he feels it needs to go, specifically, sensors that absorb solar power. 
C) give the team room to come up with its own sensor designs, while providing guidance and resources as needed. 
D) organize the team members into pairs that focus on one aspect of the new sensors and require each pair to submit weekly progress reports. 
A) act as a sounding board for the team's concerns and step in to reprimand any members who are impeding the group's progress. 
B) supervise the team and steer it in the direction he feels it needs to go, specifically, sensors that absorb solar power. 
C) give the team room to come up with its own sensor designs, while providing guidance and resources as needed. 
D) organize the team members into pairs that focus on one aspect of the new sensors and require each pair to submit weekly progress reports. C

Question 4

Shared rules of conduct that most group members follow are known as group roles.

Accepted Answer

A) True 
 B)False

Question 5

A group of employees at Swift Motors has initiated a marathon run with the aim of raising funds for the maintenance of a children's park in Chicago. This group can be defined as a(n)________ group.

Accepted Answer

A) virtual 
B) formal 
C) command 
D) interest 
A) virtual 
B) formal 
C) command 
D) interest

Question 6

Active Appliances, an electrical appliance firm, forms a group to design a new software application. This group consists of a systems designer, a programmer, and a user representative. This is an example of a(n)

Accepted Answer

A) informal team. 
B) ad hoc committee. 
C) cross-cultural team. 
D) cross-functional team. 
A) informal team. 
B) ad hoc committee. 
C) cross-cultural team. 
D) cross-functional team.

Question 7

The set of behaviors and tasks that a member of the group is expected to perform because he or she is a member of the group is known as

Accepted Answer

A) a group role. 
B) virtual teamwork. 
C) group polarization. 
D) a group norm. 
A) a group role. 
B) virtual teamwork. 
C) group polarization. 
D) a group norm.

Question 8

In which of the following teams are the expertise and knowledge in different organizational departments brought together in the skills and knowledge of the team members?

Accepted Answer

A) top management team 
B) task force 
C) self-managed work team 
D) cross-functional team 
A) top management team 
B) task force 
C) self-managed work team 
D) cross-functional team

Question 9

Blue Bay International has formed a virtual team to improve quality in its five plants, which are located across three continents. In order to give this team the best chance of succeeding, what could the management do?

Accepted Answer

A) insist that the team use only asynchronous technologies to communicate 
B) expect that the team will be less cohesive than face-to-face teams and live with it 
C) trust the team to do its job without any supervision 
D) schedule periodic face-to-face meetings for all team members 
A) insist that the team use only asynchronous technologies to communicate 
B) expect that the team will be less cohesive than face-to-face teams and live with it 
C) trust the team to do its job without any supervision 
D) schedule periodic face-to-face meetings for all team members

Question 10

Which of the following is the correct order of the stages of group development?

Accepted Answer

A) forming, storming, performing, norming, adjourning 
B) forming, storming, norming, performing, adjourning 
C) forming, norming, storming, performing, adjourning 
D) forming, performing, norming, storming, adjourning 
A) forming, storming, performing, norming, adjourning 
B) forming, storming, norming, performing, adjourning 
C) forming, norming, storming, performing, adjourning 
D) forming, performing, norming, storming, adjourning

Question 11

Which of the following refers to two or more people who specifically interact with each other to accomplish certain goals or meet certain needs?

Accepted Answer

A) executives 
B) group members 
C) employees 
D) participants 
A) executives 
B) group members 
C) employees 
D) participants

Question 12

Generally, groups must "storm" before they can "form."

Accepted Answer

A) True 
 B)False

Question 13

Discuss how groups and teams can be utilized as performer enhancers.

Accepted Answer

One of the main advantages of using grou

Question 14

A new product development team for Fountain Cards Limited includes an artist whose job it is to draw the illustrations that will accompany new cards. This artist is acting according to his or her

Accepted Answer

A) virtual role. 
B) interest group. 
C) group role. 
D) wishful thinking. 
A) virtual role. 
B) interest group. 
C) group role. 
D) wishful thinking.

Question 15

Who determines the extent of conformity and reactions to deviance within groups?

Accepted Answer

A) top management teams 
B) executives 
C) group members 
D) friendship teams 
A) top management teams 
B) executives 
C) group members 
D) friendship teams

Question 16

All teams are groups, and all groups are teams.

Accepted Answer

A) True 
 B)False

Question 17

When team leaders of various cross-functional groups report to the same manager, the team leaders form a ________ group.

Accepted Answer

A) research and development 
B) command 
C) virtual 
D) self-managed work 
A) research and development 
B) command 
C) virtual 
D) self-managed work

Question 18

When a member's deviant behavior leads to a positive change in the group norm, it suggests that some deviant behavior can be functional for groups.

Accepted Answer

A) True 
 B)False

Question 19

Teams that are empowered to take responsibility for acting autonomously in order to complete identifiable pieces of work are referred to as

Accepted Answer

A) formal groups. 
B) research and development teams. 
C) command groups. 
D) self-managed work teams. 
A) formal groups. 
B) research and development teams. 
C) command groups. 
D) self-managed work teams.

Question 20

To ensure that the group can control their members' behavior and channel them in the direction of high performance and group goal accomplishment, the group should require

Accepted Answer

A) unanimity. 
B) conformity. 
C) norms. 
D) consistency. 
A) unanimity. 
B) conformity. 
C) norms. 
D) consistency.

The salespersons who report to a common sales manager are known as a(n)________ group.

"Groups function and, ultimately, their effectiveness hinge[s] on group characteristics and processes known collectively as group dynamics." With reference to this statement, explain the importance of group size.

Shared rules of conduct that most group members follow are known as group roles.

A group of employees at Swift Motors has initiated a marathon run with the aim of raising funds for the maintenance of a children's park in Chicago. This group can be defined as a(n)________ group.

Active Appliances, an electrical appliance firm, forms a group to design a new software application. This group consists of a systems designer, a programmer, and a user representative. This is an example of a(n)

The set of behaviors and tasks that a member of the group is expected to perform because he or she is a member of the group is known as

In which of the following teams are the expertise and knowledge in different organizational departments brought together in the skills and knowledge of the team members?

Blue Bay International has formed a virtual team to improve quality in its five plants, which are located across three continents. In order to give this team the best chance of succeeding, what could the management do?

Which of the following is the correct order of the stages of group development?

Which of the following refers to two or more people who specifically interact with each other to accomplish certain goals or meet certain needs?

Generally, groups must "storm" before they can "form."

Discuss how groups and teams can be utilized as performer enhancers.

A new product development team for Fountain Cards Limited includes an artist whose job it is to draw the illustrations that will accompany new cards. This artist is acting according to his or her

Who determines the extent of conformity and reactions to deviance within groups?

All teams are groups, and all groups are teams.

When team leaders of various cross-functional groups report to the same manager, the team leaders form a ________ group.

When a member's deviant behavior leads to a positive change in the group norm, it suggests that some deviant behavior can be functional for groups.

Teams that are empowered to take responsibility for acting autonomously in order to complete identifiable pieces of work are referred to as

To ensure that the group can control their members' behavior and channel them in the direction of high performance and group goal accomplishment, the group should require

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

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Exam 11: Effective Team Management

The salespersons who report to a common sales manager are known as a(n)________ group.

"Groups function and, ultimately, their effectiveness hinge[s] on group characteristics and processes known collectively as group dynamics." With reference to this statement, explain the importance of group size.

Shared rules of conduct that most group members follow are known as group roles.

A group of employees at Swift Motors has initiated a marathon run with the aim of raising funds for the maintenance of a children's park in Chicago. This group can be defined as a(n)________ group.

Active Appliances, an electrical appliance firm, forms a group to design a new software application. This group consists of a systems designer, a programmer, and a user representative. This is an example of a(n)

The set of behaviors and tasks that a member of the group is expected to perform because he or she is a member of the group is known as

In which of the following teams are the expertise and knowledge in different organizational departments brought together in the skills and knowledge of the team members?

Blue Bay International has formed a virtual team to improve quality in its five plants, which are located across three continents. In order to give this team the best chance of succeeding, what could the management do?

Which of the following is the correct order of the stages of group development?

Which of the following refers to two or more people who specifically interact with each other to accomplish certain goals or meet certain needs?

Generally, groups must "storm" before they can "form."

Discuss how groups and teams can be utilized as performer enhancers.

A new product development team for Fountain Cards Limited includes an artist whose job it is to draw the illustrations that will accompany new cards. This artist is acting according to his or her

Who determines the extent of conformity and reactions to deviance within groups?

All teams are groups, and all groups are teams.

When team leaders of various cross-functional groups report to the same manager, the team leaders form a ________ group.

When a member's deviant behavior leads to a positive change in the group norm, it suggests that some deviant behavior can be functional for groups.

Teams that are empowered to take responsibility for acting autonomously in order to complete identifiable pieces of work are referred to as

To ensure that the group can control their members' behavior and channel them in the direction of high performance and group goal accomplishment, the group should require

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters