Question 1

To take advantage of the potential for synergy in groups, managers should

Accepted Answer

A) create groups of similar individuals. 
B) be strongly directive with the group. 
C) reward individual performance. 
D) appoint members with complementary skills. 
A) create groups of similar individuals. 
B) be strongly directive with the group. 
C) reward individual performance. 
D) appoint members with complementary skills.

Question 2

Formal leaders of groups and teams are

Accepted Answer

A) self-appointed. 
B) appointed by team members. 
C) appointed by managers. 
D) hired as leaders. 
A) self-appointed. 
B) appointed by team members. 
C) appointed by managers. 
D) hired as leaders.

Question 3

Regarding organizational effectiveness, the best level of cohesiveness in groups is

Accepted Answer

A) low. 
B) moderate. 
C) high. 
D) extremely high. 
A) low. 
B) moderate. 
C) high. 
D) extremely high.

Question 4

When a member of a group fails to act consistently with a group norm, this is known as

Accepted Answer

A) synergy. 
B) deviance. 
C) groupthink. 
D) group polarization. 
A) synergy. 
B) deviance. 
C) groupthink. 
D) group polarization.

Question 5

What is one of the biggest challenges faced by members of virtual teams?

Accepted Answer

A) choosing team leaders 
B) collaborating on projects 
C) building trust and camaraderie 
D) synchronizing communications 
A) choosing team leaders 
B) collaborating on projects 
C) building trust and camaraderie 
D) synchronizing communications

Question 6

Explain the five stages of group development.

Accepted Answer

Although every group's development over

Question 7

Financial rewards should not be used to motivate members of teams.

Accepted Answer

A) True 
 B)False

Question 8

A task force submits its report supporting its recommendations on the project that the group has been working on. At which stage is this group operating?

Accepted Answer

A) forming 
B) storming 
C) adjourning 
D) norming 
A) forming 
B) storming 
C) adjourning 
D) norming

Question 9

Joanna, a manager, is responsible for organizing a team for the development of a new product. To be successful in creating synergy in the team, Joanna's top priority should be to

Accepted Answer

A) choose members of the most diverse backgrounds possible. 
B) supervise the group closely and ensure that she is part of all decisions. 
C) bring in members with complementary skills relevant to the work. 
D) choose members who have worked together previously without any problems. 
A) choose members of the most diverse backgrounds possible. 
B) supervise the group closely and ensure that she is part of all decisions. 
C) bring in members with complementary skills relevant to the work. 
D) choose members who have worked together previously without any problems.

Question 10

In an attempt to promote innovation in a work group, the supervisor should

Accepted Answer

A) provide little guidance to the group, and let the group members self-guide themselves. 
B) provide detailed procedures to the group. 
C) let group members self-coach within the group. 
D) provide for only outside the organization resources for the group. 
A) provide little guidance to the group, and let the group members self-guide themselves. 
B) provide detailed procedures to the group. 
C) let group members self-coach within the group. 
D) provide for only outside the organization resources for the group.

Question 11

Which of the following statements captures the essence of synergy?

Accepted Answer

A) Think outside the box. 
B) There is no 'I' in team. 
C) Actions speak louder than words. 
D) The whole is more than the sum of its parts. 
A) Think outside the box. 
B) There is no 'I' in team. 
C) Actions speak louder than words. 
D) The whole is more than the sum of its parts.

Question 12

Sophia works as a project manager for a growing software company and oversees a group of 40 people. Recently she has noticed that the team is communicating less effectively than it has in the past, and she has overheard more than one employee confess to feeling that their ideas go unheeded in group meetings. Which of the following actions would best help Sophia turn the situation around?

Accepted Answer

A) requiring each person to contribute at least one new software idea at weekly meetings 
B) hosting mandatory after-hours game nights where group members are free to vent their frustrations 
C) assigning a new group leader on a weekly rotating basis so that each member has a chance to lead 
D) splitting the employees into five distinct groups and giving each smaller group its own workspace 
A) requiring each person to contribute at least one new software idea at weekly meetings 
B) hosting mandatory after-hours game nights where group members are free to vent their frustrations 
C) assigning a new group leader on a weekly rotating basis so that each member has a chance to lead 
D) splitting the employees into five distinct groups and giving each smaller group its own workspace

Question 13

In general, higher group cohesiveness is associated with

Accepted Answer

A) command groups. 
B) similarity among group members. 
C) cross-functional groups. 
D) group norms. 
A) command groups. 
B) similarity among group members. 
C) cross-functional groups. 
D) group norms.

Question 14

Discuss how teams and groups contribute to increasing innovation.

Accepted Answer

Innovation, the implementation of creati

Question 15

Which of the following aspects of a group includes the characteristics and processes from which the group derives its function and effectiveness?

Accepted Answer

A) dynamics 
B) norms 
C) tasks 
D) development 
A) dynamics 
B) norms 
C) tasks 
D) development

Question 16

Task forces are sometimes referred to as standing committees.

Accepted Answer

A) True 
 B)False

Question 17

Task forces and standing committees are often led by

Accepted Answer

A) managers. 
B) non-managers. 
C) team captains. 
D) executives. 
A) managers. 
B) non-managers. 
C) team captains. 
D) executives.

Question 18

Marco is the vice president of an athletic apparel company that sells clothing for bicyclists. Recently, the company has identified problems of cost control in all of its offices. Marco formed a team composed of the sales managers of all the four regions, along with some staff members from the company's informational technology and administration departments, to study the problem and make recommendations over a four-month period. This team is an example of a

Accepted Answer

A) functional group. 
B) task force. 
C) virtual assembly. 
D) command group. 
A) functional group. 
B) task force. 
C) virtual assembly. 
D) command group.

Question 19

Who takes part in cross-functional teams?

Accepted Answer

A) subordinates who report to the same supervisor 
B) members from different cultures 
C) the CEO, the president, and the heads of departments 
D) members from different departments 
A) subordinates who report to the same supervisor 
B) members from different cultures 
C) the CEO, the president, and the heads of departments 
D) members from different departments

Question 20

Teams that rarely interact with each other on a face-to-face basis are referred to as ________ teams.

Accepted Answer

A) top management 
B) command 
C) virtual 
D) cross-functional 
A) top management 
B) command 
C) virtual 
D) cross-functional

To take advantage of the potential for synergy in groups, managers should

Formal leaders of groups and teams are

Regarding organizational effectiveness, the best level of cohesiveness in groups is

When a member of a group fails to act consistently with a group norm, this is known as

What is one of the biggest challenges faced by members of virtual teams?

Explain the five stages of group development.

Financial rewards should not be used to motivate members of teams.

A task force submits its report supporting its recommendations on the project that the group has been working on. At which stage is this group operating?

Joanna, a manager, is responsible for organizing a team for the development of a new product. To be successful in creating synergy in the team, Joanna's top priority should be to

In an attempt to promote innovation in a work group, the supervisor should

Which of the following statements captures the essence of synergy?

In general, higher group cohesiveness is associated with

Discuss how teams and groups contribute to increasing innovation.

Which of the following aspects of a group includes the characteristics and processes from which the group derives its function and effectiveness?

Task forces are sometimes referred to as standing committees.

Task forces and standing committees are often led by

Who takes part in cross-functional teams?

Teams that rarely interact with each other on a face-to-face basis are referred to as ________ teams.

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

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Exam 11: Effective Team Management

To take advantage of the potential for synergy in groups, managers should

Formal leaders of groups and teams are

Regarding organizational effectiveness, the best level of cohesiveness in groups is

When a member of a group fails to act consistently with a group norm, this is known as

What is one of the biggest challenges faced by members of virtual teams?

Explain the five stages of group development.

Financial rewards should not be used to motivate members of teams.

A task force submits its report supporting its recommendations on the project that the group has been working on. At which stage is this group operating?

Joanna, a manager, is responsible for organizing a team for the development of a new product. To be successful in creating synergy in the team, Joanna's top priority should be to

In an attempt to promote innovation in a work group, the supervisor should

Which of the following statements captures the essence of synergy?

In general, higher group cohesiveness is associated with

Discuss how teams and groups contribute to increasing innovation.

Which of the following aspects of a group includes the characteristics and processes from which the group derives its function and effectiveness?

Task forces are sometimes referred to as standing committees.

Task forces and standing committees are often led by

Who takes part in cross-functional teams?

Teams that rarely interact with each other on a face-to-face basis are referred to as ________ teams.

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters