Exam 11: Effective Team Management

While on his lunch break, Jamal, who works in IT at a kitchen appliance manufacturer, was talking with his friend Carolina from accounting about how long his daily commute was and how much worse traffic had gotten in the past couple of years. Carolina confessed she had the same experience and was frustrated at how long it took her to get to and from work. Although they were from different departments, they both had the same 8:00 A.M. start time, as did a majority of the company's staff. Jamal imagined how nice it would be to come to work at 7:00 A.M. and leave at 4:00 P.M., which would allow him to miss both the morning and evening peak rush hours. Carolina thought it was a great idea, as did other employees sitting nearby who were listening to their discussion. In order to have a good shot at persuading the management team to institute earlier start times, it makes the most sense for Jamal and his co-workers to

Explain the effects of cohesiveness on group participation.

Another name for a task force is a(n)

Explain the importance of group leadership, and give one example each of a formal group leader and an informal group leader.

Managers in technology-based industries often employ what kinds of teams specifically to create new products?

Mathias, who is part of the R&D team at Future Electronics, has been a key player in formulating new ideas and strategies. His contribution has resulted in more clients and higher production rates. Of late, John has not been regularly attending team meetings and even if he does, he leaves midway. John's behavior is an example of

To encourage group cohesiveness, managers should

Which of the following is a characteristic that distinguishes teams from groups?

When group cohesiveness increases,

The tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone is known as

In which stage of group development is it particularly important for managers to strive to make each member feel that he or she is a valued part of the group?

Command groups are also known as

A group of college professors from the Jackson Business School meets once a week for lunch to discuss the college's accreditation efforts. This is an example of a(n)

When there is high conformity and low deviance in a group, the group's performance is likely to be

Members of virtual teams rely on information technology. Virtual team members communicate and interact with one another in real time simultaneously using technology such as videoconferencing, teleconferencing, and electronic meetings. This type of technology is known as

Explain what is meant by a task force and a virtual team, and give at least two examples of each.

Splitting the work to be performed into particular tasks and assigning tasks to individual workers is called

Managers promote organizational identity and make the organization the focus of the group's efforts when groups are

Groupthink is when members strive to agree instead of trying to make an accurate assessment of the situation.

Which of the following enables managers to disregard geographic distances?