Exam 1: Operations and Supply Chain Management

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A major aspect of planning involves developing a set of metrics to monitor the supply chain.

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True

Which of the following are defined as core goods?

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C

Which of the following is the most appropriate regarding Inventory turnover? A. Inventory turnover increases as average inventory decreases, while other things remain the same. B. Inventory turnover is an efficiency measure. C. Inventory turnover is unaffected by changes in annual sales.

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D

"Supply Chain" includes only inbound freight and inventory.

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Sustainability is the ability to maintain profits in a system.

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Services are homogeneous.

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Core service providers integrate tangible goods into their product.

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Services are intangible processes that cannot be weighed or measured.

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Which of the following is a measure of operations and supply management efficiency used by Wall Street?

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A bank branch manager position is not an OSCM-type of job.

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The supply chain processes mentioned in the textbook are: planning, sourcing, delivering, and returning.

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Operations and supply chain processes can be conveniently categorized as planning, sourcing, making, and delivering.

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Efficiency means doing the right things to create the most value for the company.

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The term "electronic commerce" refers to the use of the internet as an essential element of business activity.

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Although planning involves determining how the various supply chain processes (sourcing, making, delivering, and returning) will be met, planning itself is not considered a supply chain process.

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One reason for studying operations and supply chain management (OSCM) is which of the following?

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Delivering is not considered in supply chain analysis when outside carriers are contracted to move products to customers.

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Service innovations can be patented.

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Supply networks cannot be constructed for every product or service.

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"Business Analytics" involves the analysis of data through a unique combination of linear programming, game theory, and queuing theory to better solve business problems.

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