Exam 2: Strategy and Sustainability

What is meant by the term "operations effectiveness?"

Sustainability means meeting a firm's current needs without excessively compromising the ability of future generations to meet their own needs.

In a multifactor measure of productivity the numerator of the ratio would include all resources used or all inputs.

Operations and supply strategy can be viewed as part of a planning process that coordinates operational goals with those of the larger organization.

Which of the following is not a major strategic operational competitive dimension that forms a company's competitive position?

One of the competitive dimensions that form the competitive position of a company when planning their strategies is making the best trade-off.

The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features, services, and technologies into its current portfolio it is called straddling.

According to the economic aspect of the triple bottom line concept, the firm is required to compensate shareholders by paying dividends and growing the value of their common stock faster than their competitors.

Activity-system maps depict the geographic reach of a company's business strategies.

In a firm, if the employees attend a training program, then the time to assemble one unit reduces by 10%. Training program will A. increase the labor productivity only B. increase the multifactor productivity only C. increase both labor and multifactor productivity D. decrease capital productivity E. have no effect on productivity.

The triple bottom line considers evaluating the firm against social, economic, and environmental criteria.

The job of operations and supply chain strategy is to deliver the most feature-rich, highest quality product at the lowest price within specified parameters of delivery time and customization.

Activity-system maps show how a company's strategy is delivered through a set of tailored activities.

A firm's business practices toward its labor force pertain mainly to the economic aspect of the triple bottom line concept.

The total output from a production system in one day is 500 units and the total labor necessary to produce the 500 units is 350 hours. Using the appropriate productivity measure, which of the following numbers represents the resulting productivity ratio?

An order winner is a set of screening criteria that permits a firm's products to be considered as possible candidates for purchase.

Which of the following is a multifactor measure of productivity? A. Output / (Materials) B. Output / (Labor + Capital + Energy) C. Output / All resources used D. Output / Inputs

Infrastructure decisions within operations strategy include the selection of the logic associated with the planning and control systems.

Choose the most accurate description in the context of operations and supply chain from the following list. A. Order winners and order qualifiers are two ways of describing market oriented dimensions of a product. B. Order winners differentiates a product or service from another while order qualifiers are built in features. C. Order winners are built in features and order qualifiers are necessary features. D. Order qualifier is a screening criteria while order winner is a differentiating criteria. E. Order winners may have been order qualifiers before.

If all you knew about a production system was that total daily output was 400 units and the total labor necessary to produce the 400 units was 350 hours, and the total materials used were 425 units, what kind of productivity measure could you use to compute productivity? A. Partial measure B. Multifactor measure C. Total measure