Exam 8: Social Influence, Socialization, and Organizational Culture

Two of the most important proactive behaviours are feedback seeking and relationship building.

Harjit Dhaliwal is a new sales representative for Kapster Enterprises.He enjoys making sales calls and meeting with clients, but dislikes the weekly paperwork that he has to prepare for head office.He initially feels that weekly activity reports are a bureaucratic waste of time, but he dutifully completes them to avoid any trouble with head office.After several months, Harjit attends his first national sales meeting at which the VP of Marketing stresses the importance of accurate information from the field.Harjit begins to appreciate the importance of the reports and now understands why head office needs them on a timely basis each week.After the meeting, Harjit is asked by his boss to train a new sales rep who has just been hired in a nearby territory.In showing the new worker the ropes, Harjit is heard to say, "These weekly reports are very important.You won't understand now, but you will later." Explain Harjit's metamorphosis in terms of compliance, identification, and internalization.

In a(n)________ network a protégé can have multiple developers from inside and outside of the organization.

Newcomers rely primarily on ________ for acquiring information during socialization.

It is the ________ among the socialization steps in strong cultures and their mutually reinforcing properties that make for a strong culture.

When HBC acquired 50 Towers department stores, almost every Towers manager quit because of differences in the way the two companies ________ employees.

Research on the effects of ROPES does NOT support which of the following?

Realistic job previews are used during the role management stage of socialization.

Individualized socialization is always followed up by some institutionalized socialization.

Harold has just begun a new job and the organization does not provide a very good socialization program.As a result, Harold is not sure what he can do on his own to improve his chances of a successful socialization.What would you tell him to do and how effective would it be for his socialization?

If I conform to my boss's wishes because of identification, I am conforming because

Socialization is the process by which people learn the attitudes, knowledge, and behaviours necessary to function in a group or organization.

Psychological contract breach can occur for the all of the following reasons EXCEPT for

What tactics represent the context of socialization?

All of the following are proximal socialization outcomes EXCEPT for

Many organizations include mentoring and networking opportunities as part of their ________ strategy.

What company was ranked as having one of the most admired Canadian corporate cultures in Canada?

One of the purposes of employee orientation programs is to teach newcomers how to cope with stressful work situations.

A meticulous step-by-step socialization process is characteristic of organizations with

The Rocky Mountain Soap Company is an example of